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2023년 7월 27일

Wonderment is a fanstastic app! We've been using them for a couple of weeks, and I can personally say the support is superb! Every issue we've had has been resolved speedily, and they've gone above and beyond to accommodate our customizations. The app itself is simple yet effective; it provides timely information to customers about their package transit information - and it has helped reduce the number of 'where is my order' inquiries to our CS team. All round recommend.

Ralph Christian
미국
앱 사용 기간 대략 2개월
2023년 12월 6일

We've had an incredible experience with Wonderment. not only has it drastically improved our customer experience with transactional and post-purchase messaging, but it drives revenue and helps us "brand" previously unbranded experiences. Plus, it's awesome to have all of the flows in Klaviyo (Wonderment team 100% built them out for us and all we had to do was give feedback and a green light).

Speaking on behalf of Rejuvia and 1-800-D2C, can't reccommend the wonderment platform and team enough!

Rejuvia
미국
앱 사용 기간 대략 2개월
2021년 6월 10일

It's been helping us tremendously in catching late orders + attempted deliveries and proactively reaching out to customer's regarding their order. Great team, great system. Highly recommend.

Kindra
미국
앱 사용 기간 대략 1개월
2021년 2월 16일

Wonderment gives us better visibility into the status of our shipments on a variety of carriers, and it enables us to provide better, more timely experiences for our customers. Great app and support from the developers is fantastic.

Chomps
미국
앱 사용 기간 대략 1개월
2021년 8월 21일

I am saving hundreds and getting every feature I ever dreamed of for my Shopify store. If all orders go through Shopify, this is a dreamy solution for SMS and email notifications, tracking pages for Ontrac, UPS, FedEx, notifications and warnings for my team when items are stalled (it tells customers too), and I can even use their tracking pages to get people into my referral program and text list. You should integrate with Klaviyo email and SMS. Their engineers are really talented, they have been in the ecomm game. A+. Thank you Brian and your team! This is a legitimate product.

Farmers Juice
미국
앱 사용 기간 대략 1개월
2021년 3월 11일

We were about to switch to Aftership... but then we discovered Wonderment. Hands down the best decision could've made. Brian and Jessica have been extremely helpful in getting us up and running, they value our feedback and genuinely are good people. Since switching we've been able to up our delivery communication and we were up and running in less than a few days. 10/10 recommend this to any eCommerce store interested in giving a good customer experience.

AutoBrush®
미국
앱 사용 기간 29일
2023년 10월 3일

A rare combination of strong tech and awesome service. Wonderment has become a big part of our customer journey, and we couldn't be happier with our experience to date. From custom tracking page to transactional emails to reports...all top tier, and across multiple stores.

Kith Canada
캐나다
앱 사용 기간 28일
2023년 8월 29일

We recently completed onboarding with Wonderment and could not be more happy. Within Shopify, the app is intuitive to use, connects with key components of our marketing stack, and provides a level of insight that enables our team to collaborate, iterate and improve across functions. The robust integrations with Klaviyo and Shopify in particular provide us with the ability to deliver a consistently excellent and on-brand customer experience. The Wonderment team is full of good, talented people who are beyond patient and always up to lend a hand. We're excited to partner with them now and moving forward.

maude
미국
앱 사용 기간 27일
2023년 4월 5일

I truly great app and support team. The immediate support from Sivan and her colleagues and the way they took responsibility for the installation made the difference for us between another tried and failed app and a frustrating experience and a great experience that leads to an app we will stick with.

The Crewel Work Company
영국
앱 사용 기간 22일
2023년 11월 7일

We just migrated over from Malomo and have been blown away by the hands-on help we've received from the Wonderment team (Sivan!). Very on the ball to make sure the email flows and actual on-site experience are firing correctly and on-brand. Highly recommend this team!

&Collar
미국
앱 사용 기간 21일