Wonderment Post‑Purchase
- Precios
-
Desde $99 al mes
- Características
- Funciona con los temas más recientes
- Calificación
- 5,0 (75)
- Desarrollador
- Wonderment
Galería de imágenes destacadas
Wonderment by Loop permite a las marcas comunicar actualizaciones y ofrecer mejores experiencias.
¡Loop adquirió Wonderment! Aún puedes esperar la misma gran experiencia. Encuentra rápidamente envíos detenidos, excepciones de envío y pedidos con problemas. Revela patrones con tu cumplimiento y transportistas. Controla todo el recorrido post-compra con notificaciones proactivas.
- No más puntos ciegos en el envío
- Previene '¿Dónde está mi pedido?'
- Comunica ETAs de entrega
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- Características
- Funciona con los temas más recientes
Idiomas
Inglés
Esta aplicación no está traducida al Español
Funciona con
- Pago
- Shopify Flow
- Klaviyo
- Gorgias
- Postscript
- Slack
- Reviews Platforms
- Attentive
Categorías
Seguimiento
Precios
Plan Inicial
$99 al mes
Más 4 centavos por envío para tiendas con más de 2000 envíos/mes.
- Integraciones con Klaviyo, Postscript, Attentive, SMSBump, Recart
- Hasta 2,500 envíos/mes
- Página de Seguimiento Personalizada
- Mejor para autoservicio
Plan Premium
$189 al mes
Más un precio variable por envío para tiendas con más de 2000 envíos/mes.
- Todo en el Plan Inicial, además de:
- Onboarding incluido
- Informes avanzados
- Shopify Flow
- Integración con Gorgias
- Integraciones de automatización
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Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días. Ver todas las opciones de precios
Reseñas (75)
This app has been a game changer for us when it comes to tracking shipments. We can see shipment status without having to track each shipment individually. We are able to sort orders by their shipping status which allows us to quickly see what orders have problems and focus on those 1st. It integrates with Klaviyo so our customers are automatically notified when a shipment is delayed. All of this has dramatically cut down time spent on customer service. Main take away, this app has allowed us to become proactive instead of reactive when it comes to alerting customers about shipping delays. No more emails from customers saying Where the hell is my order! Last, but not least the app's customer service is super helpful and will fix issues quickly.
The effortless Shopify and Klaviyo integrations are second only to the amazing customer service provided by Jess and Brian. Thank y'all for the copious data points that allow us to provide an proactive tracking experience.
We moved from Malomo and have been on Wonderment for a year+. Wonderment offers tracking page customization (more revenue!) and also tells us proactively when orders are delayed by shipping carriers. Their service has been phenomenal (thanks Jess!) and our customers are happy. Set up and onboarding was fast and eas. Love the Klaviyo integration. This is a no brainer app for any e-commerce store.
What a wonderful review, thank you so much. We love how you've customized your order tracking page, especially the founder video and community group - you clearly care a lot about your customers, and it sounds like the investment is paying off. Win/win!
There is absolutely no excuse for not going above and beyond for your customers and providing a wonderful, on brand post purchase experience. So many brands stop putting forth effort when they acquire a customer, but that's when the real work starts. Wonderment has been huge in helping us keep our customers updated with their order, and has always reduced our cx tickets. As a plus, the onboarding is excellent and the entire team is top notch.
Best investment we have made all year. Highly recommend—great team, great service, a real game-changer for our business.
Soporte técnico
Soporte de la aplicación proporcionado por Wonderment.
o visitar portal de soporte técnicoDesarrollador
Fecha de lanzamiento
5 de octubre de 2020 · Registro de cambios
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