Related categories

Wonderment Post‑Purchase

Because customer experience doesn't end at the checkout.

무료 플랜 사용 가능. 추가 요금이 부과 될 수 있습니다..

앱 하이라이트

  • 원활한 워크플로: Shopify 관리자에서 직접 사용할 수 있습니다

  • 최신 기술: 최신 테마와 함께 작동합니다

  • 속도 테스트 완료: 온라인 스토어에 거의 영향을 미치지 않습니다

키 값 섹션

No More Shipping Blindspots

Quickly find stalled shipments and reveal patterns with your fulfilment and carriers. Gain insight to make delivery improving decisions.

Prevent 'Where's My Order?'

Let customers know you're on top of delivery delays. Use our email and SMS integrations to send notifications before they have to ask CS.

Drive Repeat Customers

Customize your order tracking page with bestsellers, related products, usage tips or a quiz to grow your relationship with customers.

App details

Wonderment Post‑Purchase

Wonderment Post‑Purchase

Your customers deserve a remarkable experience, from start to finish. Make sure their post-purchase experience is delightful, with Wonderment.

Stay on top of stalled deliveries

You’ve done the work to acquire a customer and encourage them to buy your products - don’t lose them at the last mile! With Wonderment’s post-purchase platform, you can sort orders by their fulfillment status, carrier, or region and let customers know about shipping delays before they have to file a support ticket.

Here are some positive outcomes:

  • Your operations manager will dig the visibility into carrier performance
  • Your CX lead will love the reduced ticket volume
  • You won’t send product review requests before an order has been delivered
  • Your customers will know you have their back and return to feeling excited about their purchase.

Change your customer support from reactive to proactive

Shipping delays may be out of your control, but how you handle them is a reflection of your brand. Here are two easy ways to turn a negative experience positive:

  1. Wonderment’s carrier performance dashboard, delivery report emails and Slack notifications help you catch stalled shipments before they impact your customers
  2. Wonderment’s email and SMS integrations let you trigger notifications about delivery delays so your customers are informed about their order status at every stage of the fulfillment process

Offer a premium customer experience

Transactional emails (i.e, “order shipped,” “order delivered”) have way higher open and click-through rates than traditional marketing emails, and it’s our mission to show them the love and attention they deserve.

Wonderment allows you to send customizable shipping and delivery notifications that link to an order tracking page hosted on your website, so each step of the customer journey feels on-brand and relevant.

Our customers use their order tracking pages to:

  • Build their SMS/email lists
  • Answer shipping FAQs
  • Showcase new products
  • Spotlight bestsellers
  • Offer product usage tips
  • Highlight 5-star reviews
  • Encourage app downloads
  • Share a referral or rewards program
  • Promote product quizzes

You can updated your order tracking page whenever you want, so feel free to experiment!

See value quickly

Anxious to solve your shipping problems? We can get you up and running fast:

  • Integrated with 80+ domestic and international carriers, and analyze your order shipment data on the same day of installation and understand where stalled shipments are occurring
  • We tap into other popular Shopify apps like Klaviyo, Gorgias, Attentive, Postscript, Okendo and Junip so you can start triggering flows quickly
  • Our tracking page editor and App Block make it easy to launch a tracking page. No developers or designers needed

출시 날짜

다음에 완벽하게 들어맞습니다:

  • Shopify Flow

통합하기

  • Klaviyo
  • Gorgias
  • Postscript
  • Slack
  • Reviews Platforms
  • Attentive
Wonderment Post‑Purchase

Wonderment Post‑Purchase

Your customers deserve a remarkable experience, from start to finish. Make sure their post-purchase experience is delightful, with Wonderment.

Stay on top of stalled deliveries

You’ve done the work to acquire a customer and encourage them to buy your products - don’t lose them at the last mile! With Wonderment’s post-purchase platform, you can sort orders by their fulfillment status, carrier, or region and let customers know about shipping delays before they have to file a support ticket.

Here are some positive outcomes:

  • Your operations manager will dig the visibility into carrier performance
  • Your CX lead will love the reduced ticket volume
  • You won’t send product review requests before an order has been delivered
  • Your customers will know you have their back and return to feeling excited about their purchase.

Change your customer support from reactive to proactive

Shipping delays may be out of your control, but how you handle them is a reflection of your brand. Here are two easy ways to turn a negative experience positive:

  1. Wonderment’s carrier performance dashboard, delivery report emails and Slack notifications help you catch stalled shipments before they impact your customers
  2. Wonderment’s email and SMS integrations let you trigger notifications about delivery delays so your customers are informed about their order status at every stage of the fulfillment process

Offer a premium customer experience

Transactional emails (i.e, “order shipped,” “order delivered”) have way higher open and click-through rates than traditional marketing emails, and it’s our mission to show them the love and attention they deserve.

Wonderment allows you to send customizable shipping and delivery notifications that link to an order tracking page hosted on your website, so each step of the customer journey feels on-brand and relevant.

Our customers use their order tracking pages to:

  • Build their SMS/email lists
  • Answer shipping FAQs
  • Showcase new products
  • Spotlight bestsellers
  • Offer product usage tips
  • Highlight 5-star reviews
  • Encourage app downloads
  • Share a referral or rewards program
  • Promote product quizzes

You can updated your order tracking page whenever you want, so feel free to experiment!

See value quickly

Anxious to solve your shipping problems? We can get you up and running fast:

  • Integrated with 80+ domestic and international carriers, and analyze your order shipment data on the same day of installation and understand where stalled shipments are occurring
  • We tap into other popular Shopify apps like Klaviyo, Gorgias, Attentive, Postscript, Okendo and Junip so you can start triggering flows quickly
  • Our tracking page editor and App Block make it easy to launch a tracking page. No developers or designers needed

출시 날짜

다음에 완벽하게 들어맞습니다:

  • Shopify Flow

통합하기

  • Klaviyo
  • Gorgias
  • Postscript
  • Slack
  • Reviews Platforms
  • Attentive

Free Plan

무료

  • Track up to 500 orders/month for free
  • Universal dashboard
  • Detailed tracking history
  • Reporting

Premium Plan

월 $100

Plus 4 cents per shipment for Stores over 4000+ shipments/month.

  • Klaviyo Integration and Flow Setup
  • Advanced Reporting
  • SMS Integration
  • Shopify Flow & Webhooks
  • Gorgias Integration
  • Branded Tracking Page

* 모든 비용은 USD(으)로 청구됩니다.
** 월납 혹은 사용 기반 청구를 포함한 반복 청구 금액은 30일마다 청구됩니다.

리뷰

5.0 별 5개 중

전체 평가는 앱의 현재 상태를 반영합니다. 여기에는 모든 앱 평가가 포함되지만 가장 최근의 평가에 우선순위가 있습니다.

Counts per rating level
  • 평가의 100%는 별점 5 입니다.
  • 평가의 0%는 별점 4 입니다.
  • 평가의 0%는 별점 3 입니다.
  • 평가의 0%는 별점 2 입니다.
  • 평가의 0%는 별점 1 입니다.

리뷰 목록

Filter and sort reviews

  • Fresh Sends

    위치 미국
    앱 사용 소요 시간 3달

    We have been using Wonderment for a month or so now and have been loving it! We are about to kick off the Klaviyo integration but their incredibly helpful team and amazing product have already made it a must-have for our store!

  • Wüfers

    위치 캐나다
    앱 사용 소요 시간 5달

    We signed up with Wonderment earlier this year and their team and support have been second to none! We are in the process integrating Wonderment with an electronic gift notes program and Austin has been super helpful with getting things setup and tested on our store before we launch!

  • AllPedal

    위치 미국
    앱 사용 소요 시간 4일

    I've tried all the post-purchase apps out there.. hands down, Wonderment does it better than everyone else. Their team is extremely responsive, and come from industry heavyweights such as Klaviyo, Hubspot, Drizly, & Wayfair. The Wonderment Post-Purchase App is mature, delivering metrics and user experience that actually matter. A+++

    개발자 회신
    2022년 7월 22일

    We're blushing! Thank you so much, we can't wait to see what you build with the platform.

Wonderment Post‑Purchase과(와) 비슷한 앱

  • Rush ‑ Order Tracking & Lookup

    Rush ‑ Order Tracking & Lookup

    주문 추적기, 트랙 패키지, 배송 추적, 주문 상태

    4.9 별 5개 중(202리뷰s)
    무료 플랜 사용 가능
  • Postmen: Easy Shipping Labels

    Postmen: Easy Shipping Labels

    Shipping Rates, FedEx,USPS, Canada Post,DHL,Australia Post,UPS

    4.2 별 5개 중(172리뷰s)
    무료 플랜 사용 가능
  • Parcelecho Order Tracking

    Parcelecho Order Tracking

    Track Order,Order Lookup, Email Updates,Order Tracking

    5.0 별 5개 중(4리뷰s)
    무료 플랜 사용 가능
  • Pick, Pack and Promo

    Pick, Pack and Promo

    A pick list built for speed & efficiency

    4.9 별 5개 중(11리뷰s)
    무료 플랜 사용 가능