Wonderment Post‑Purchase
- Preços
-
A partir de $99/mês
- Destaques
- Compatível com os temas mais recentes
- Classificação
- 5,0 (75)
- Desenvolvedor
- Wonderment
Galeria de imagens em destaque
Wonderment by Loop permite que as marcas comuniquem atualizações e ofereçam melhores experiências.
A Loop adquiriu a Wonderment! Você ainda pode esperar a mesma ótima experiência. Encontre rapidamente remessas paradas, exceções de envio e pedidos problemáticos. Revele padrões com seu cumprimento e transportadoras. Controle toda a jornada pós-compra com notificações proativas.
- Sem mais pontos cegos de envio
- Prevenir 'Onde está meu pedido?'
- Comunicar ETAs de entrega
Contém texto traduzido automaticamente
- Destaques
- Compatível com os temas mais recentes
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Funciona com
- Checkout
- Shopify Flow
- Klaviyo
- Gorgias
- Postscript
- Slack
- Reviews Platforms
- Attentive
Categorias
Acompanhamento
Notificações
Preços
Plano Inicial
$99 /mês
Mais 4 centavos por remessa para lojas com mais de 2000+ remessas/mês.
- Integrações com Klaviyo, Postscript, Attentive, SMSBump, Recart
- Até 2.500 remessas/mês
- Página de Rastreamento Personalizada
- Melhor para autoatendimento
Plano Premium
$189 /mês
Mais um preço variável por remessa para lojas com mais de 2000+ remessas/mês.
- Tudo no Plano Inicial, além de:
- Onboarding Incluído
- Relatórios Avançados
- Shopify Flow
- Integração com Gorgias
- Integrações de Automação
Contém texto traduzido automaticamente
Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias. Ver todas as opções de preço
Avaliações (75)
This app has been a game changer for us when it comes to tracking shipments. We can see shipment status without having to track each shipment individually. We are able to sort orders by their shipping status which allows us to quickly see what orders have problems and focus on those 1st. It integrates with Klaviyo so our customers are automatically notified when a shipment is delayed. All of this has dramatically cut down time spent on customer service. Main take away, this app has allowed us to become proactive instead of reactive when it comes to alerting customers about shipping delays. No more emails from customers saying Where the hell is my order! Last, but not least the app's customer service is super helpful and will fix issues quickly.
The effortless Shopify and Klaviyo integrations are second only to the amazing customer service provided by Jess and Brian. Thank y'all for the copious data points that allow us to provide an proactive tracking experience.
We moved from Malomo and have been on Wonderment for a year+. Wonderment offers tracking page customization (more revenue!) and also tells us proactively when orders are delayed by shipping carriers. Their service has been phenomenal (thanks Jess!) and our customers are happy. Set up and onboarding was fast and eas. Love the Klaviyo integration. This is a no brainer app for any e-commerce store.
What a wonderful review, thank you so much. We love how you've customized your order tracking page, especially the founder video and community group - you clearly care a lot about your customers, and it sounds like the investment is paying off. Win/win!
There is absolutely no excuse for not going above and beyond for your customers and providing a wonderful, on brand post purchase experience. So many brands stop putting forth effort when they acquire a customer, but that's when the real work starts. Wonderment has been huge in helping us keep our customers updated with their order, and has always reduced our cx tickets. As a plus, the onboarding is excellent and the entire team is top notch.
Best investment we have made all year. Highly recommend—great team, great service, a real game-changer for our business.
Atendimento
O atendimento para o app é oferecido por Wonderment
Ou acesse o portal de atendimento da empresaDesenvolvedor
Lançado
5 de outubro de 2020 · Changelog
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