Wonderment Post‑Purchase

A really great way to provide transparency to customers while also reducing the amount of emails people send asking "where's my order??" Julie in particular was helpful in getting our theme looking great and the team is quite responsive. I love having the klaviyo integration which sends notifications to customers about their order's journey.

We love that we are now able to provide our customers with tracking details and updates following their purchase. Set up with Klaviyo was a simple and straightforward process. Additionally, our email flows have been highly effective in encouraging customers to place additional orders.

Great to have a dashboard and reporting to surface problems with carriers and operations. Love having a tracking page on the store for customers to see status. Using the Klaviyo integration to segment customers as well. Super helpful team made getting set up a breeze!

An awesome app and an awesome team behind it! Onboarding was fast and painless, and Wonderment has allowed us both to keep our customers engaged by providing up-to-date tracking information and to address any shipping problems that come up before customers are even aware that there's an issue.

Wonderment has been an absolute game changer for how we interact with our customers by providing them with a world-class experience when we reach out to them proactively with order delivery issues before they even know there's a delay.
Wonderment provides us with insights at-a-glance that has changed our CX world!