Wonderment Post‑Purchase
- Priser
-
Från $99/månad
- Höjdpunkter
- Fungerar med de senaste temana
- Betyg
- 5,0 (75)
- Utvecklare
- Wonderment
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Wonderment by Loop gör det möjligt för varumärken att kommunicera uppdateringar och leverera bättre upplevelser.
Loop har förvärvat Wonderment! Du kan fortfarande se fram emot samma fantastiska upplevelse. Hitta snabbt försenade försändelser, leveransundantag och problemorder. Avslöja mönster med din uppfyllelse och dina transportörer. Äg hela efterköpsresan med proaktiva notifikationer.
- Inga fler leveransblinda fläckar
- Förhindra 'Var är min order?'
- Kommunicera leverans-ETAs
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- Höjdpunkter
- Fungerar med de senaste temana
Språk
engelska
Denna app finns inte översatt till svenska
Fungerar med
- Kassa
- Shopify Flow
- Klaviyo
- Gorgias
- Postscript
- Slack
- Reviews Platforms
- Attentive
Kategorier
Priser
Starter Plan
$99 /månad
Plus 4 cent per försändelse för butiker med över 2000+ försändelser/månad.
- Klaviyo, Postscript, Attentive, SMSBump, Recart-integrationer
- Upp till 2 500 försändelser/månad
- Varumärkesuppföljningssida
- Bäst för självbetjäning
Premium Plan
$189 /månad
Plus ett variabelt pris per försändelse för butiker med över 2000+ försändelser/månad.
- Allt i Starter, plus:
- Inkluderad onboarding
- Avancerad rapportering
- Shopify Flow
- Gorgias-integration
- Automationsintegrationer
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Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ
Recensioner (75)
This app has been a game changer for us when it comes to tracking shipments. We can see shipment status without having to track each shipment individually. We are able to sort orders by their shipping status which allows us to quickly see what orders have problems and focus on those 1st. It integrates with Klaviyo so our customers are automatically notified when a shipment is delayed. All of this has dramatically cut down time spent on customer service. Main take away, this app has allowed us to become proactive instead of reactive when it comes to alerting customers about shipping delays. No more emails from customers saying Where the hell is my order! Last, but not least the app's customer service is super helpful and will fix issues quickly.
The effortless Shopify and Klaviyo integrations are second only to the amazing customer service provided by Jess and Brian. Thank y'all for the copious data points that allow us to provide an proactive tracking experience.
We moved from Malomo and have been on Wonderment for a year+. Wonderment offers tracking page customization (more revenue!) and also tells us proactively when orders are delayed by shipping carriers. Their service has been phenomenal (thanks Jess!) and our customers are happy. Set up and onboarding was fast and eas. Love the Klaviyo integration. This is a no brainer app for any e-commerce store.
What a wonderful review, thank you so much. We love how you've customized your order tracking page, especially the founder video and community group - you clearly care a lot about your customers, and it sounds like the investment is paying off. Win/win!
There is absolutely no excuse for not going above and beyond for your customers and providing a wonderful, on brand post purchase experience. So many brands stop putting forth effort when they acquire a customer, but that's when the real work starts. Wonderment has been huge in helping us keep our customers updated with their order, and has always reduced our cx tickets. As a plus, the onboarding is excellent and the entire team is top notch.
Best investment we have made all year. Highly recommend—great team, great service, a real game-changer for our business.
Support
Support på appen tillhandahålls av Wonderment.
Eller besök deras supportportalUtvecklare
Lansering
5 oktober 2020 · Ändringslogg
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