Wonderment Post‑Purchase

Wonderment Post‑Purchase

Pricing
From $99/month
Highlights
Works with the latest themes
Rating
5.0 (75)
Developer
Wonderment

Wonderment Post-Purchase enables brands to communicate updates and deliver better experiences.

Quickly find stalled shipments, shipping exceptions, and problem orders. Reveal patterns with your fulfillment and carriers. Own the complete post-purchase journey with proactive notifications.

Quickly find stalled shipments, shipping exceptions, and problem orders. Reveal patterns with your fulfillment and carriers. Own the complete post-purchase journey with proactive notifications. more
  • No More Shipping Blindspots
  • Prevent 'Where's My Order?'
  • Drive Repeat Customers
Highlights
Works with the latest themes

Languages

English

Works with

Shopify Flow, Checkout, Klaviyo, Gorgias, Postscript, Slack, Reviews Platforms, Attentive

Pricing

Starter Plan

$99 / month

Plus 4 cents per shipment for Stores over 2000+ shipments/month.

  • Klaviyo, Postscript, Attentive, SMSBump, Recart Integrations
  • Up to 2,500 shipments/month
  • Branded Tracking Page
  • Best for self-service

Premium Plan

$189 / month

Plus a variable price per shipment for Stores over 2000+ shipments/month.

  • Everything in Starter, plus:
  • Included Onboarding
  • Advanced Reporting
  • Shopify Flow
  • Gorgias Integration
  • Automation Integrations

Plus Plan

$349 / month

Plus a variable price per shipment for Stores over 2000+ shipments/month.

  • 24 Hour Response Time
  • Slack Connect Access
  • Quarterly Business Review
  • Webhooks
  • Headless Support
  • Custom Carrier Integration + Sections

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (75)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 12, 2023

Wonderment is now our go-to Shopify app, an absolute essential for any store. Thousands of shipments later, and we've yet to receive a single customer support ticket for order updates, thanks to Wonderment's proactive triggers.

Special kudos to Sivan for going above and beyond during our integration. Her expertise ensured a seamless and tailored success. Wonderment's features, combined with Sivan's exceptional support, make it a five-star, must-have solution for any Shopify store!

Pendrell
United States
3 months using the app
December 6, 2023

We've had an incredible experience with Wonderment. not only has it drastically improved our customer experience with transactional and post-purchase messaging, but it drives revenue and helps us "brand" previously unbranded experiences. Plus, it's awesome to have all of the flows in Klaviyo (Wonderment team 100% built them out for us and all we had to do was give feedback and a green light).

Speaking on behalf of Rejuvia and 1-800-D2C, can't reccommend the wonderment platform and team enough!

Rejuvia
United States
About 2 months using the app
June 2, 2022

We moved from Malomo and have been on Wonderment for a year+. Wonderment offers tracking page customization (more revenue!) and also tells us proactively when orders are delayed by shipping carriers. Their service has been phenomenal (thanks Jess!) and our customers are happy. Set up and onboarding was fast and eas. Love the Klaviyo integration. This is a no brainer app for any e-commerce store.

Schoolyard Snacks
United States
Over 3 years using the app
Wonderment replied June 15, 2022

What a wonderful review, thank you so much. We love how you've customized your order tracking page, especially the founder video and community group - you clearly care a lot about your customers, and it sounds like the investment is paying off. Win/win!

May 13, 2021

I used this app to get an understanding of how we're performing with (un)fulfilled orders in a second's glance. It's saved me a ton of time to focus on exception-based reporting. Beyond that, Brian is always willing and able to go above and beyond. From asking for feedback re: what other business reporting requirements would be helpful to jumping in with adhoc solutions in a pinch. Excited to see how this app continues to evolve as it's already great stuff!

Bobbie
United States
About 3 years using the app
December 7, 2021

There is absolutely no excuse for not going above and beyond for your customers and providing a wonderful, on brand post purchase experience. So many brands stop putting forth effort when they acquire a customer, but that's when the real work starts. Wonderment has been huge in helping us keep our customers updated with their order, and has always reduced our cx tickets. As a plus, the onboarding is excellent and the entire team is top notch.

Jones Road
United States
About 3 years using the app

Support

Wonderment can answer any questions you have about Wonderment Post‑Purchase.

Developer

Wonderment

6 Liberty Square, #2641, Boston, MA, 02109, US

Launched

October 5, 2020 · Changelog

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