Our extensive network of facilities delivers enhanced speed, flexibility, and cost savings to our customers.
Shipping SmartRate selection
Automated, intelligent shipping method selection based on time-in-transit preferences for ultimate control of every order.
Seamlessly connect with your ecommerce shopify tech to turn orders into shipped packages. It’s that simple.
Whiplash helps brands keep their promises to customers by coordinating seamless, end-to-end omnichannel fulfillment. We are committed to enhancing the customer journey at every touchpoint through the pairing of powerful technological integrations and decades of advanced logistics experience. Our focus is to provide scalable fulfillment solutions to merchants at every stage of their growth journey, from digitally-native vendors to the major nationwide retailer. Offering a full spectrum of fulfillment capabilities and flexible value-added services, Whiplash enables you to offer the very best customer experience - every time.
Overview As one of the nation’s leading omnichannel fulfillment providers catering to both established and emerging brands, Whiplash manages a sophisticated nationwide distribution and fulfillment network for maximum speed and flexibility. With 17 state-of-the-art facilities and 6.5 million square feet of warehouse space, we are the experts in managing integrated, world-class fulfillment strategies for clients across multiple channels.
By embracing the latest technological advancements and automation solutions, Whiplash is uniquely equipped to handle the demands of our evolving retail marketplace. Our technology platform offers merchants an unprecedented level of connectivity with their customers and inventory management systems, ensuring real-time, data-driven insights for rapidly-scaling D2C brands in addition to retail and wholesale merchants. No matter whether your order volumes are in hundreds or the tens of thousands, we can scale effectively alongside you to ensure the highest level of support for you and your customers.
As consumer expectations grow for swifter delivery and increased communication touchpoints, Whiplash has pioneered a flexible and high-performance approach to warehousing and fulfillment which can be tailored to suit merchants’ unique needs. Through the strategic placement of our facilities in proximity to major consumer and transportation hubs, we drive effective cost savings for clients while still achieving the fastest possible turnarounds and unparalleled standards of service. By partnering with Whiplash, you will gain the powerful backing of a strategic, nationwide footprint and an extensive team of fulfillment experts - empowering your business to be the best it can be.
Your brand. Fulfilled.
Pick and pack starts at $2.50, storage at $0.45 per month
Whiplash is simple to integrate into Shopify and our team at the facility level is responsive and collaborative. The dashboard can be semi-customized, returns automation does require an additional app to make it run more seamlessly.
We worked with Whiplash for years, and the service was great to start but since their acquisition by Port Logistics, the service level has been declining. We moved to a new 3PL and the exit process has drawn on for months, with hidden charges and additional fees being charged because they cannot get our inventory shipped to us in a timely manner. They are also one of the more expensive 3PLs out there. If you need a 3PL, I would encourage you to look else where. Many other better options out there.
Unfortunately we have had lots of issues with Whiplash. Our store and products not syncing correctly, wrong orders sent out which had to be fixed at our cost, inventory randomly changing and updating - all of these cause huge issues which we not only have to fix once but they keep occurring.