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Cracking little app, so easy to use and such a lovely effect on my homepage.
Ottima! quello che cercavo, la trovo discreta ed efficace, semplicissima da usare per chiunque ed in più gratuita!
The song in the trailer is not included. All you get is the "8-bit Jingle Bells" version. I would have LOVED it otherwise. I can't get it to play on my site either.
Hello, thanks for your feedback!
Due to copyright, we can only provide song recordings with a Creative Commons licence or in the public domain. The app has a variety of songs to choose, please contact our Support Team if you need any assistance with its configuration.
The song you hear on the YouTube video is provided by YouTube (on any YouTube video you can configure background music) but YouTube does not grant permissions to play it outside YouTube.
We wish the best to you and your business during the holiday season!
Love it! Really adds something fun for the holidays!
This app is awesome! It could have the music playing right away when you enter the website instead of having to clock the speaker icon fisrt but other then that its great!
Thanks for the kind words and feedback. So glad to know you find the app awesome. 😊Regarding the music auto-playing, it is not something that we can control, unfortunately. Different browsers have strict policies on audio auto-playing, and apps cannot override this. That's the reason we have a 'play/mute' icon. :) Have a wonderful holiday season!❄️
All the best,
The Incubate Team
The snow doesn't seem to work. Can't figure out the music at all. The bottom bar looks good though. I would recommend it just for that but wish the other components actually worked too.
Thanks for your feedback, and sorry for any inconvenience this may have caused.
We tried to go into your store to check this further and get the issue corrected if needed, but we noticed the app was uninstalled. If you'd like, you can reinstall it so we can review this behavior, and fix whatever it's required.
Our Support team will be looking forward to your reply and getting that sorted out. Always happy to help.
Kind regards,
The Support Team
Hello Lyn & Leroi Healing Stones,
We are sorry to hear that you are not satisfied with our app.
One of our colleagues has reached out to you, it seems that our current app feature did not align with your needs and our app did not meet your expectations.
We'd be happy to go through our app's current features with you and help address any concerns you may have either via email or over the phone if you will give us a chance.
Please feel free to reach back to us by responding to the email we’ve sent you or you can send another one at support@codeblackbelt.com
Our Team is available 24/7 to assist you so don't hesitate to reach out to us anytime.
Hoping to hear from you soon, thank you!
Code Black Belt's Support Team