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This app is great! They are always adding more functionality to this. I've used this app on three websites, and this app always works great, plus their support is outstanding.
It works exceptionally well, I have been using it for more than a year now and I've tested other apps, nothing works as well. We have reps that get discounts off of our products and I can create tags to discount specific products to them. Also, we wholesale some products and not others and this app allows us to discount just the brands we wholesale to our dealers while keeping full price on those we don't! Awesome and highly recommend.
I have recently changed Themes and actively made adjustments alongside other developers. The theme wasn't playing ball with the app on our test site. I contacted Wholesale-All-in-One, and within 24 hours, they implemented the fix that integrated the system back into the website. One error I made was that I had a developer working on minifying the website using a copy that, when put live, was not the same version, and I had to get back in touch with the app developer.
I am pleased to say they were helpful and understanding and fixed the system for us again. My only future suggestion would be to include instructions on adding this ourselves when the auto installation doesn't work as expected.
I'm really happy with the service.
We've been very happy with the app, as well as the support. It's totally removed our need to input custom orders for commercial clients.
For us, a few killer features:
- live, commercial pricing on the site
- customers become wholesale customers simply via Shopify customer tag, no extra customer profiles stored outside of Shopify. That's great.
- ability to limit certain products (including in search!) to certain commercial customers
- net-30 payment terms
Max is always very helpful when an issue arises. They send clear emails and respond quickly. We have used this app for about a year now and only have good things to say.
The App has been a perfect solution for us, but the Customer Service team is extremely helpful, and work hard to get you back to business as quickly as they can!
We have been using the wholesale app now for over a year and it has transformed our business. Brilliant customer service, very prompt response when you have a query. Could not recommend this app more. Thank you.
Exelent app and exelent service. I have reached out to the support team several times, asking them to help me customise our wholesale solution and they have always been quick to answer and help me create the features I wished for.
I highly recommend this app.
Marlene, GOYOGI
We made the switch from another app that we were having multiple issues with and couldn't be happier! The app works seamlessly and has more flexible options on how to handle volume discounts. No issues and the customer support is very thurough and helped us improve a gfew things with other app integrations so highly recommend!
Using this app is very frustrating. I wish this app would fix the documentation and have better customer support. I would only recommend this app for very basic integrations. There are a few major limitations and Shopify features your store must give up that this app does not make clear.
The documentation is outdated and very unclear. There are multiple spelling and grammar errors as if the person writing it has not learned English. If the team fixed this then we wouldn't need to contact their customer support so often.
Contacting the customer support for this app has been a painful experience. Every reply from their team has been vague as if they are trying not to answer questions. Clear documentation would fix this.