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I have recently changed Themes and actively made adjustments alongside other developers. The theme wasn't playing ball with the app on our test site. I contacted Wholesale-All-in-One, and within 24 hours, they implemented the fix that integrated the system back into the website. One error I made was that I had a developer working on minifying the website using a copy that, when put live, was not the same version, and I had to get back in touch with the app developer.
I am pleased to say they were helpful and understanding and fixed the system for us again. My only future suggestion would be to include instructions on adding this ourselves when the auto installation doesn't work as expected.
I'm really happy with the service.
We've been very happy with the app, as well as the support. It's totally removed our need to input custom orders for commercial clients.
For us, a few killer features:
- live, commercial pricing on the site
- customers become wholesale customers simply via Shopify customer tag, no extra customer profiles stored outside of Shopify. That's great.
- ability to limit certain products (including in search!) to certain commercial customers
- net-30 payment terms
We have been using the wholesale app now for over a year and it has transformed our business. Brilliant customer service, very prompt response when you have a query. Could not recommend this app more. Thank you.
Exceptional Wholesale Customer Management Service!
We've been using this wholesale customer management service for some time now, and it's been a game-changer for our business. The application has not only given us a solid grip on our sales but has also streamlined the entire process, making it incredibly smooth and efficient for our customers. Orders are processed faster, which has significantly enhanced our overall customer satisfaction.
Moreover, the team behind this service has been remarkably supportive. They've assisted us in various ways, answering our queries promptly and providing crucial details whenever needed. Their continuous help has been invaluable, ensuring that our experience with them remains top-notch.
We're more than pleased with the service and the support we've received. Without a doubt, we highly recommend this service to any business dealing with wholesale customers. It's a game-changer that has positively impacted our operations, making it a must-have for anyone in the wholesale business.
Highly recommended! A+++
The App has been a perfect solution for us, but the Customer Service team is extremely helpful, and work hard to get you back to business as quickly as they can!
Wholesale All-in one has a lot of customizability at the price point,. It's rare to see a shopify app that is so responsive when issues pop-up, typically the issues is solved within 12 hrs. Like every app there are quirks with how it integrates into Shopify but it's done everything we've asked for!
The customer service from this app is outstanding! They have made multiple adjustments for us. We have a huge store with over 2000 products and needed an app to handle all the volume pricing for each product individually. I will recommend them 100% of the time.
Lilian
Absolutely love this App, and been a game changer for our wholesale side of business and volume pricing for public customers
Max Lee and the team are very efficient and helpful when i need assistance with ways to do things on the app and adding the Quick Order Form and Net Terms is great also.
We will be adding the Wholesale - All in One App to our other two stores as we wanted to try it out on our current store first.
Using this app is very frustrating. I wish this app would fix the documentation and have better customer support. I would only recommend this app for very basic integrations. There are a few major limitations and Shopify features your store must give up that this app does not make clear.
The documentation is outdated and very unclear. There are multiple spelling and grammar errors as if the person writing it has not learned English. If the team fixed this then we wouldn't need to contact their customer support so often.
Contacting the customer support for this app has been a painful experience. Every reply from their team has been vague as if they are trying not to answer questions. Clear documentation would fix this.
My store hasn’t launched yet but after investigating all the other wholesale apps in the Shopify store, Wholesale All in One seems to be the only one that does everything one needs to run a dynamic online wholesale experience. I mix online wholesale sales with local wholesale sales and the Wholesale All in One team was completely willing to make a few minor tweaks to the platform to meet my specific needs. They were kind and responsive - asking clarifying questions to make sure I got exactly what I needed to make the app work for my specific use case. The app was also the most simple to set up out of all the other apps I tried. Simply put, there is no better Wholesale app on Shopify, especially for the money!