Omtaler (177)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 94 % av vurderingene er 5 stjerner
  • 2 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
18. mars 2021

The app does everything we need. Pricing function is easy to use and has different options. The customer registration function is also good. The support team is very very good. Very fast response and helpful.

Ava Presley
USA
Over 3 år bruker appen
17. november 2023

The customer service from this app is outstanding! They have made multiple adjustments for us. We have a huge store with over 2000 products and needed an app to handle all the volume pricing for each product individually. I will recommend them 100% of the time.
Lilian

Premier Table Linens
USA
Rundt 3 år bruker appen
Redigert 22. februar 2022

*Update* Customer service reached out and solved the situation. It functions as intended and is very useful. We've been using this app for some time now, and paid extra for the "log in to view prices" feature. This was beneficial to us as we serve both b2c and b2b, so having certain prices hidden for the general public that only b2b customers can access is very important. The challenge with this app is that it is now malfunctioning, and at the cart stage is forcing ALL clients to "log in to view price" regardless of the product or if they are b2c of b2b. This is causing a 100% bounce rate on our b2c marketing campaigns and thousands of dollars. I'm only writing this review because of a lack of customer service. It's been 3 days with no response, and every day it's costing us a significant amount of money. Otherwise the app functions as advertised, but this lack of customer service is very concerning as I'm forced with no other option but to uninstall if even this public review gets no response. Approach with extreme caution.

SIP Gardens
Canada
Rundt 3 år bruker appen
Redigert 17. april 2024

We have a shop dedicated to professionals, both retailers and wholesalers. This app gives us every possibility to setup different accounts with discounts, minimum product quantities, and automated account setup. The customer service is very quick, professional and helps with every question. The app is perfect for every shop that needs more customizing without the need to insert codes everywhere. I highly recommend it to everyone!

The customer service has an answer and fix for every crazy thing we ask. I highly recommend this app and developer to everyone in the B2B business.

Lisap Benelux BV Official Shop
Nederland
Rundt 3 år bruker appen
Redigert 10. oktober 2022

Max has been a pleasure to work with. Our customizations took a bit longer than expected, but the DigitalCoo team has been accommodating with our changes and fixes. I will be installing on additional stores.

Marijuana Packaging
USA
Nesten 3 år bruker appen
15. juni 2022

Great app with responsive customer support. We cater to 2 industry segments that each receive different pricing. The WAIO app makes it possible for our clients to log in and see their specific pricing and cut down on the number of back-and-forth emails that were needed to confirm pricing with them. Additionally, we wanted to add a custom note next to the industry-specific pricing so clientele felt confident they were seeing not only the discounted pricing but the correct discount for their industry segment, and the app developers, DigitalCoo, helped us to implement this customization. Thank you for the wonderful app and ongoing support!

DUNN
USA
Over 2 år bruker appen
19. september 2022

I have been using this app for quite a while now and I just love the way it works. It definitely helped increase my sales with my regular customers. Max is always available to help and answer your questions. He even helped me customize my volume tables to have them bilingual, and have the look and feel of my brand. He also helped with the wholesale setup. I like that I can also sell wholesale to specific customers as well all in the same app. It is super useful. Thanks!

Clothes & Roads
Canada
Over 2 år bruker appen
8. august 2019

BEST CUSTOMER SERVICE EVER! FAST RESPONSES & VERY PATIENT!

Max & his team worked so hard to help us because our store was a little more complicated than others (because we had multiple wholesale apps installed) and they had to do a lot of extra work to help us get it to work with the other app.

Honestly, it was a lot of hassle for them but they were so patient with me and they offered to help us with a custom coding solution.

We had a lot of requests but they were able to get everything done EXACTLY the way we wanted.

I honestly cannot thank them enough for their hard work. It was a very long process but they were so nice and helpful. I really appreciate their help and I would 1000000000000% recommend this app!

Thank you team Digitalcoo!

JBK International
USA
Over 2 år bruker appen
13. august 2019

By far this has been the best app and support experience I have had on Shopify. I chose this wholesale app because some of the other apps, although having more reviews, significantly slowed my site down because of the high usage of scripting in the background and the large number of SKUs that I have. Installation was a breeze (because they did it for me)! There was a particular feature I needed because of the size of my store that their app did not have; after a brief exchange of my business case - they tested and delivered a new feature that worked perfectly.
I absolutely recommend this app if you are doing wholesale and I absolutely recommend their support. I would give them 20 stars if I could. I am very happy!

HathaZone.com
USA
Over 2 år bruker appen
12. mars 2019

Excellent support from start to finish. The team helped us quickly to install and configure the application. Made a request for an addition to the app which was accommodated without problem. In fact every interaction with support was very friendly and efficient, so we completely recommend this application.

My Coffee Shoppe
Canada
Over 2 år bruker appen