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This app is fantastic
So good and simple. This app makes having a wholesale section super easy. The easiest way to create customer groups and provide different discount amount to every group. Amazing tool, definitely love it. Support is great. Highly recommended.
Allowed me to create a separate wholesale environment. Custom pricing for wholesale products was simple to set up. Very responsive with support as well.
We have used this app for several months now, and it's been really helpful to our customers. The installation was a process, because we wanted it to look a certain way, so our customers would have a really seamless experience in our store, and the Digital Coo team was super helpful with that. Since installing, we've had a couple of issues, nothing crazy, to be expected, and the DC team is really responsive, and even checked back with us to make sure their fixes were working. I highly recommend this app. It's super flexible, customers love it, and it's well worth the money. We have the premium plan.
Customer service is very proactive, always there to help! Would recommend to anyone looking for a complete Wholesale app. Thanks!
As a wholesale only business, we needed to find a way to enable our business to operate online, wholesale only. It was difficult - until we found this app from Digitalcoo. Since starting with WAIO in April, we have had many optimisation conversations, additional features and even theme changes. All with the support of the Digitalcoo team. We even have asked about features we cant find elsewhere, or even from Ëxperts" on Shopify Community, but Max and his team made it all work. We use WAIO, with Net Terms & Manage Lock with some extra little additions we asked for non-standard. Thanks Digitalcoo team... We cant operate without you! We have been using DigitalCoo on our website for 3+yrs.
The developers are always extremely helpful making the website easier to use. If I have an idea, they're eager to take on the task.
The app does everything we need. Pricing function is easy to use and has different options. The customer registration function is also good. The support team is very very good. Very fast response and helpful.
The customer service from this app is outstanding! They have made multiple adjustments for us. We have a huge store with over 2000 products and needed an app to handle all the volume pricing for each product individually. I will recommend them 100% of the time.
Lilian
*Update* Customer service reached out and solved the situation. It functions as intended and is very useful. We've been using this app for some time now, and paid extra for the "log in to view prices" feature. This was beneficial to us as we serve both b2c and b2b, so having certain prices hidden for the general public that only b2b customers can access is very important. The challenge with this app is that it is now malfunctioning, and at the cart stage is forcing ALL clients to "log in to view price" regardless of the product or if they are b2c of b2b. This is causing a 100% bounce rate on our b2c marketing campaigns and thousands of dollars. I'm only writing this review because of a lack of customer service. It's been 3 days with no response, and every day it's costing us a significant amount of money. Otherwise the app functions as advertised, but this lack of customer service is very concerning as I'm forced with no other option but to uninstall if even this public review gets no response. Approach with extreme caution.