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They offer you a 14 day free trial, but then when you go to actually set it up, they force you to pay for the services right away. There isn't a trial, it's a scam.
When creating new volume pricing it doesn't always work. Very frustrated when you are paying $29.99 a month for a service that doesn't work.
Ever since Shopify updated their interface, the performance and reliability of the app have significantly deteriorated. We've encountered consistent issues during checkout, which have not only impacted our sales but have also eroded our customers' trust. While a 'temporary fix' was introduced, it remains flawed: wholesale customers experience erratic price changes if they navigate out of and then back to the checkout. Despite our numerous communications with both Shopify and the app developers, a permanent solution hasn't been provided. We appreciate the time during which the app served our needs, but I must express my diminished confidence in its current state.
I honestly have no idea how someone could give this app 5*. We have been using for a couple of months and we have had nothing but issues. The team it seems doesn't know how to code their app. We tried to launch two ranges with them to trade only ahead of launching to the public. It was a disaster from start to finish! The 'tags' did not work. Our retail customers ended up seeing the whole range two months ahead when we planned which ruined the launch we had worked so hard on. Our trade customers were seeing crazy unknown prices for things, the VAT add on (which is the reason we went with them) doesn't work, it miscalculates the product. As soon as we can we will be removing this app and good riddance!
Horrible customer service! I did not receive a response for days and then when I did it was automated and clearly did not actually read my request. I deleted the app and then tried again because I really wanted some of the functions and the price was good but again had horrible customer service. No response. Very frustrating and not worth the money AT ALL
Using this app is very frustrating. I wish this app would fix the documentation and have better customer support. I would only recommend this app for very basic integrations. There are a few major limitations and Shopify features your store must give up that this app does not make clear.
The documentation is outdated and very unclear. There are multiple spelling and grammar errors as if the person writing it has not learned English. If the team fixed this then we wouldn't need to contact their customer support so often.
Contacting the customer support for this app has been a painful experience. Every reply from their team has been vague as if they are trying not to answer questions. Clear documentation would fix this.
The app is perfect for our needs. The layout is very easy to navigate and extremely thorough. The features are also very well thought out.
Support was excellent and even sent a video of the issue being resolved.
Very impressed...
This app has been easy to use and offers all of the things I have been looking for to run my wholesale site. I have tried other wholesale apps, but nothing beats this one. Contacting the developers of the app has also been really easy and they have been amazing to work with. Fast and super communicative!
The app was exactly what we were looking for. It's all encompassing and resolve all the challenges we had before we installed it, from customer sign up page to providing the discounts on our custom theme, and there's features that we haven't even began to take advantage of. Aside from that, they have really good and helpful dev team, very responsive and understood our needs.
Update to my app: Asad has been in contact with me. and while i've had many issues/bugs he's been very patient in hearing my concerns and going above and beyond to fix them. The app is good in theory. But the wholesale prices don't actually carry to the cart consistently. Support is via email only so if you're running a flash sale and you're in the US don't expect an answer until the next day... after your sale is over... I switched from another app to get volume pricing and MOQ requirements but those also work sporadically. They also will conflict if you use a variant app that adds on a price. This app will override and any add on prices, just fyi.
Had a couple of hiccups but customer service explained and quickly resolved. I'm up and running now.
Very satisfied with this app so far! I had an horrific experience with another mix of apps to create a wholesale site so I was looking for something easy to set up that would answer my needs.... and that's what I got with Wholesale all in one! The team is super reactive, helping out with small customization demands and my wholesale website was up and ready to go in 3 days! I strongly recommend :)
Great service, helped setup an embedded wholesale form and were quick in replying to any queries. thanks!
This team is amazing. I had a handful of edits and customizations I asked for over a couple of weeks. They just kept delivering over and over again. I highly recommend this app and this group.
I've been using this app for awhile. It works great, and the support staff is very helpful if you have any questions.
The app works just as expected. It's great that I can offer both retail and wholesale on one website.
Support team is quick at responding and help you every step of the way with adding their app to your website.
The Wholesale All-in-one app works great to provide preferred pricing to our partners and their employees. Max and the Wholesale AIO team have been very responsive and supportive to get our site functioning as we need it. Highly recommend.
This app is very good for our needs, support is incredible, we've been using it for almost a year and are very pleased with the results. Thank you guys, keep the good work!
Great app with even better support! They have been incredibly responsive and helped us through our evaluation of the free trial. We ended up subscribing after the free trial because of how good the customer service was. Also, the functionality of the app fit our needs perfectly.
I intially downloaded the app, and it required some setup. The customer service team was quick in getting me started. However, it turns out that it did not meet my needs. But overall, good app and great support
What a phenomenal app! Does everything I need it to for wholesale! Very easy to use. It even allows multi-product discounts, each with there own pricing structure... very few wholesale apps have this capability. The best part about it is the help of the staff. Extremely helpful and understanding. Very quick to respond to requests. I tried many, many wholesale apps before I found this one and this was by far the best one!
Great Experience, so far. Been using the app for about 1 month now and have been extremely pleased with response time to inquiries and overall ease of use. Working perfectly.
We will be moving forward with the app on another sight as well.
Amazing app with amazing fast customer service. They understood my requests very well and solved all the bugs I found. A special thanks to Max Lee for answering my questions patiently and giving me assistance whenever I need it.
We are a small manufacturing company and we use this app to sell both to our distributors and end clients and needed a way to create pricing tiers for different levels of customers and distributors based on who logged in to our site and display that pricing discount in the checkout area without them having to put in a discount code. It does everything we need it to and works well. We had a few issues where things weren't working at first because of the theme we were using but the developers here responded quickly to my requests and accurately corrected everything to fit perfectly within my theme. Which is honestly all you can really ask for. Super satisfied with their ability to make everything work for me and some of our pretty specific needs. Definitely would recommend
By far this has been the best app and support experience I have had on Shopify. I chose this wholesale app because some of the other apps, although having more reviews, significantly slowed my site down because of the high usage of scripting in the background and the large number of SKUs that I have. Installation was a breeze (because they did it for me)! There was a particular feature I needed because of the size of my store that their app did not have; after a brief exchange of my business case - they tested and delivered a new feature that worked perfectly.
I absolutely recommend this app if you are doing wholesale and I absolutely recommend their support. I would give them 20 stars if I could. I am very happy!
Great app. Works perfectly and support is helpful when customization is needed. Totally recommend this app. Top
Great app. Exactly what I needed. Customer service was very helpful. They even made custom changes in the app for me.
Great experience using DigitalCoo Wholesale All in One application on live store. The best part about it is there support. Pretty much happy to do anything for and will fix up anything for you really quickly. Thanks for all your help support team. Highly recommend these guys.
A great wholesale application and have multiple features in the single application. Very light weight and easy to use. It works perfectly with our store and support team was really helpful to configure the application for us. AAA+
So good and simple. This app makes having a wholesale section super easy. The easiest way to create customer groups and provide different discount amount to every group. Amazing tool, definitely love it. Support is great. Highly recommended.
Excellent support from start to finish. The team helped us quickly to install and configure the application. Made a request for an addition to the app which was accommodated without problem. In fact every interaction with support was very friendly and efficient, so we completely recommend this application.