Wholesale Bear ‑ Bulk Discount

The system has served us for a long time with efficiency and ease.

But then we started to look into details and we found that the system doesn't use our prices, but changes the prices on a non consistent way.

Worked with their support team for 4 days and finally had to give up on them. No pro active communication, no plan of solving it, just the usual support answer saying we are working on it. Never got to talk to the people working on it but left with a front-end supporter with standard answers.

Now we are left behind with cleaning up several months of orders with errors and no solution. Even during their testing they left behind several orders that we ourselves had to remove and cancel.

Just stressfull to work with
2 stars for the months it worked but should be zero for the lack of support

New to Shopify we were looking for a wholesale app that fits our need. We are quite fussy and hard to please, we have to admit. But we have found Wholesale Bear - Bulk Discount, and we are impressed to see what that app covers, and how attentive the support act. This is a real 5 star review!

Simple to use & incredibly powerful! We found the support staff genuinely care, are very helpful and open to feedback & feature requests. Couldn't be happier!

2024 Edit: Almost 2 years on from my original review, and I still *love* Wholesale Bear. If you're comparing B2B options, absolutely check this one out!

Far better than the wholesale apps that have been around a lot longer... And super quick with customer service... another app (which I won't name) took weeks and never got back to me, whilst wholesale bear responded comprehensively and set me up same day A+++ very impressed

Very quick set up, just watch the youtube video and you can be done in 5 mins. I also got replies to my queries very quickly so great customer service. Some positive feedback. It would be great to enter specific prices instead of a % discount. Likewise, a dedicated wholesale page would be neater.