Wholesale Bear ‑ Bulk Discount

I had an issue arise when I was trying to exclude some items. Maria was very diligent and turn the issue over to the tech department and the issue was resolved. She kept me informed of the progress until it was solved.

The system has served us for a long time with efficiency and ease.

But then we started to look into details and we found that the system doesn't use our prices, but changes the prices on a non consistent way.

Worked with their support team for 4 days and finally had to give up on them. No pro active communication, no plan of solving it, just the usual support answer saying we are working on it. Never got to talk to the people working on it but left with a front-end supporter with standard answers.

Now we are left behind with cleaning up several months of orders with errors and no solution. Even during their testing they left behind several orders that we ourselves had to remove and cancel.

Just stressfull to work with
2 stars for the months it worked but should be zero for the lack of support

O aplicativo é muito bom, fácil de mexer e bastante intuitivo. Até o momento precisei do suporte uma única vez, me atenderam de forma rápida, eficaz e tive meu problema resolvido.

Simple to use & incredibly powerful! We found the support staff genuinely care, are very helpful and open to feedback & feature requests. Couldn't be happier!

2024 Edit: Almost 2 years on from my original review, and I still *love* Wholesale Bear. If you're comparing B2B options, absolutely check this one out!

Amazing app! I spent hours and hours looking for an app that would allow our wholesale clients to place orders easily while connecting to our store inventory, and this is just perfect and exactly what I was looking for. Was super easy to set up and customise. Absolutely recommend this app, it has been a big time saver and made life easier for our clients and for fulfilling orders on our end. Thank you!