The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Performance Equine Nutrition
Rob helped me quickly to figure out a compatibility issue. Ultimately we were unable to use the plugin because it didn't work well with our subscription plugin, but the team was honest and quick to respond to my questions!
The initial setup of the Wholesale Club app is a breeze. The sync process is a little slow but other than that it's a great app. Kay from the Support team was a massive help. Thanks again!
Thank you so much for sharing! I will pass your kind words along to Kay :) - Emily, Support Lead
Used to work great, but changes seem to have made it very buggy. I keep e-mailing support and get no response. I wasn't going to leave a review, but Shopify keeps asking me to, and I need to find a better wholesale solution. I really wish this was working better. It was a great app when we first started using it 2 years ago, but the changes and lack of customer support are making it difficult. And the constant customer complaints from our customers are getting old.
Hi there! Looks like we sent you a reply last week that we didn't hear back from. We've sent you another now, so hope to hear from you soon! - Emily, Support Lead
Amazing support team that can help with anything you need. The app itself is also very good and does exactly what it says.
Aw I'm happy to hear we were able to help!! - Emily, Support Lead
Lalee Designer Rugs
The wholesale club app is working as intended and the team at Pixel Union have provided exceptional customer service!
I'm very glad to hear everything is working well! Thanks for sharing :) - Emily, Support Lead
We use this app to discount certain items for our wholesalers, while enforcing a minimum spend. We recently had a issue with our theme as it contains a popup cart. Their developers took a day to respond with working alternatives.
Super happy to hear this, thanks for sharing! - Emily, Support Lead
Love is an Ingredient
I use this app to give certain customers a discount. I give a very large range of discounts to one category of people and this app lets me set a custom price for each item. They are also extremely helpful for any issues and will usually fix anything within 24 to 48 hours. 10/10 will recommend for anyone looking for custom discounts.
Thank you for the kind words! I'm glad we were able to help you out! - Emily, Support Lead
Wholesale Beauty Luxury Products
I would recommend this app. I used it for custom pricing and it works great. The support from Pixel Union is excellent.
I'm so glad to hear it's working well for you! :) - Emily, Support Lead
I used this app to discount each customer group. This app is really useful and the customer staff is really kind. They always do their best when I require or ask something. (The staff name is Kay in my case) I super recommend this app!
Thanks so much for this review! - Emily, Support Lead
Such great and easy functionality. The support is what makes this app great- the team at Pixel Union did a fantastic job helping get set up and ironing out kinks in the theme. Phenomenal support and aid. THe app really powers up the store and makes our life easier.
I am so glad to hear this! Thanks for sharing your experience. Happy we could help :) - Emily, Support Lead