B2B Wholesale Club , 735 anmeldelser

Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 86 % af bedømmelserne er på 5 stjerner
  • 6 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 6 % af bedømmelserne er på 1 stjerner
21. marts 2024

I've had a really great experience working with the customer service and developers of this app. I encountered an error in one instance of my usage of the app and reached out to their team. Over the course of a few days, with daily communication, they diagnosed the problem and resolved the issue. I'd like to personally thank my contact Rob for the great communication. I use this app in combination with another app, to allow pricing overrides that can be applied to individual accounts; much similar to pricing tiers but with a larger bandwidth of flexibility.

Brekka Medical
USA
Mere end et år bruger appen
Orbit svarede 26. marts 2024

Thanks so much for this review! I'm so glad to hear that Rob's support got you sorted out. :) - Emily, Head of Support

27. februar 2024

Product works as described. The Support was fantastic and quickly resolved an issue we were having on our site.

Orthopedic Outfitters
USA
Mere end 2 år bruger appen
Orbit svarede 28. februar 2024

Thank you so much!! - Emily, Head of Support

10. april 2024

I'm working with the APP for 8 months now, and very happy with the function, there are two function that I would improve, but as overrule, couldn't find a better app.

Oren

Wholesale Neoflam Cookware
Australien
Cirka et år bruger appen
Orbit svarede 11. april 2024

Thanks so much for this review Oren! - Emily, Head of Support

27. februar 2024

We have been relying on Wholesale Club for several years with little to no issues. I am particularly grateful for Orbit's support team. Multiple times now I have reached out and Kay has responded and gotten me the help I needed quickly and professionally.

Wholesale.TRĒhouse.com
USA
Cirka 2 år bruger appen
Orbit svarede 1. marts 2024

Thank you so much for using our app since 2022! - Emily, Head of Support

4. marts 2024

Support is very helpful. Works as expected!

ALVIN Drafting, LLC
USA
Mere end et år bruger appen
Orbit svarede 6. marts 2024

Very glad to hear this! Thanks for leaving a review! - Emily, Head of Support

7. februar 2024

This app is easy to navigate, set up, and works great. Support, when needed, has been super responsive and helpful.

Peace Fleece
USA
Cirka 5 år bruger appen
Orbit svarede 8. februar 2024

Thanks so much! - Emily, Head of Support

21. februar 2024

Fantastic app with even better support

Fivics USA
USA
Cirka 2 år bruger appen
Orbit svarede 23. februar 2024

Thank you!! - Emily, Head of Support

26. februar 2024

In terms of the app, it was a bit confusing at first on what I was able to do, but the support has always been fast and informative. There's proper explanation of the issues and how to resolve it.

ZENZII Wholesale
USA
Mere end et år bruger appen
Orbit svarede 28. februar 2024

I'm happy to hear you were able to get your concerns resolved through support! It means a lot to me to hear how helpful my team has been :) - Emily, Head of Support

31. januar 2024

Customer service was top-notch! They promptly fixed a sync issue after I reached out to them. Totally recommend!

Fashion Jewellery Outlet
Canada
Cirka 4 år bruger appen
Orbit svarede 5. februar 2024

Thanks so much!! - Emily, Head of Support

27. januar 2024

The App works very fine and does what it should do reliably.
It would be a real improvement if the discounts could be sorted and manually deselected from some functions.
Example: If I have several discounts, but only want to enter "Custom prices" for a few of them, all the discounts are displayed and I have to constantly scroll from right to left.

NutraMedix Deutschland GmbH
Tyskland
Cirka 4 år bruger appen
Orbit svarede 30. januar 2024

Hi, thanks so much for sharing this feedback! I appreciate you taking the time to let us know how we can improve the experience :) - Emily, Head of Support