B2B Wholesale Club , 735 anmeldelser
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Efter bedømmelse
App doesn't work with my theme, despite it being listed. I sent multiple emails and didn't get a response from support. Waste of time.
Thank you for reaching out. Sorry to hear you're having trouble! We have only been able to locate one message from you from Monday, when we were closed for a stat holiday in Canada. We've sent you a follow-up now, so please have a look and get back to us ASAP.
Bad experience. Setup and price structure is entirely unnecessary. Simply much better aps for this service.
We're sorry to hear you had a disappointing experience. We don't have any record of you reaching out to our support team for assistance, but we'd love the opportunity to make it right so we've sent you an email to get the conversation started.
Supple support is always willing to help, and their support is always quick to respond. I have been very pleased with this app and the features it has provided.
I cannot install this app on my theme. Customer support is slow. No chat is available. I tried to reach out by e-mail but the answer is not coming. I wasted an entire day trying to install this app.
Hi! I'm sorry to hear you had trouble getting the app installed. Looks like we had a few emails back and forth before you uninstalled. I've followed up now to get you sorted out, please check your email and respond ASAP! - Emily, Head of Support
We just switched to supple's wholesale app and are happy to not be using product variants for wholesale prices!
Nothing is standard. Besides a standard to high fee (compared to competition), everything is extra. Minimum quantities? $100 extra. Custom prices per product? $100 extra. Volume discount? Guess what? Yep, $100 more. Net terms? Don't say it. Yep, $100 more. Quick order from? That's only $40. So in order to use the app in any functional form, I need to pay over $400. That's a hard pass.
this is a game changer for our wholesale business. With only $24 a month and a one time fee of $99 for custom prices, I was able to do what an advanced shopify account worth thousands of dollars monthly can do. support was great.
浏览器直接卡死了，点任何菜单或地方都直接无反应。正在寻求帮助，但不知道该怎么解决，看着功能挺好的，我也非常想使用，可是安装之后仅仅只是加了一个discount，在想试用其他功能就完全点不动了，而且我尝试了很多次都是如此。
I'm so sorry to hear you had trouble with the app. Our records indicate this was an error on Shopify's end. I've reached out to you via email with more information, please check and respond ASAP! Thanks! - Emily, Head of Support
The app performs changes to your theme.
If you have the free Shopify themes maybe its ok. For the paid and advance themes you better STAY AWAY! they make changes to your theme that effects the load speed and performance. can't remove their changes so be aware.
I'm sorry to hear you're frustrated. This isn't true—you absolutely can remove the code from our app. In fact, we'll remove it for you. Please feel free to reach out to us if you need assistance with this! - Emily, Support Lead
I had a question about this app and contacted the developer Pixel Union.
A person named James replied very kindly every time.
It's an app that you can use with confidence, thank you!
We appreciate the review! I'll pass this feedback along to James :) - Emily, Support Lead