B2B Wholesale Club , 738 Rezensionen

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 86 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 6 % der Bewertungen sind 1 Sterne
14. Februar 2024

I was having some difficulties setting up custom pricing. Alex walked me through and within minutes had resolved the issue and I was up and running

My Store
Vereinigte Staaten
6 monate mit der App
Orbit hat geantwortet 20. Februar 2024

I really appreciate you leaving this review! - Emily, Head of Support

6. Februar 2024

Great onboarding experience. Kay helped me understand some best practices for our theme and was very communicative throughout the process. Great support goes a long way. We’re excited to add this app to our stack!

Code 1 Supply
Vereinigte Staaten
3 monate mit der App
Orbit hat geantwortet 8. Februar 2024

Thanks for leaving this review! Will definitely be sharing this feedback with Kay :) - Emily, Head of Support

23. April 2024

Wholesale Club is easy to use and they have a great customer support team.

Tour Tough
Vereinigte Staaten
Mehr als 2 jahre mit der App
Orbit hat geantwortet 25. April 2024

Thank you so much for this review! I really appreciate it :) - Emily, Head of Support

20. März 2024

Awesome! Great customer service and support!

StayFlush Motorsports
Vereinigte Staaten
Mehr als 2 jahre mit der App
Orbit hat geantwortet 22. März 2024

Thank you so much! - Emily, Head of Support

12. März 2024

Alex hopped on to help me out and was super cool. They managed to get me sorted after I got stuck trying to setup a reinstall for a new theme, and gave me some tips moving forward on how to fix it myself if I need to. Also they're just fun to chat with. Keep up the great work Alex :)

SportsbasementDev3
Vereinigte Staaten
4 tage mit der App
Orbit hat geantwortet 14. März 2024

Wow I'm so glad to hear that Alex was so helpful!! Will definitely be sharing this positive feedback with them :) - Emily, Head of Support

31. Januar 2024

Customer service was top-notch! They promptly fixed a sync issue after I reached out to them. Totally recommend!

Fashion Jewellery Outlet
Kanada
Etwa 4 jahre mit der App
Orbit hat geantwortet 5. Februar 2024

Thanks so much!! - Emily, Head of Support

Bearbeitet am 3. Februar 2024

New to the app, and ran into some issues with setup. The Live Chat support was great in helping me to get things working and sending pictures and links as needed with the steps. but, Unfortunately, I spoke too soon when I gave this 5 stars. Although the support team works hard, the app itself doesn't support multi-currency, which is somewhat useless to increase sales with B2B. Statistically more people shop when they can see things in their local currency, and not supporting this crucial feature makes the app practically obsolete. This is unfortunate because the ease of use otherwise is great, and sets up wonderfully. If it could only support our largest international customer base.

Deep Fantasies
Kanada
9 tage mit der App
Orbit hat geantwortet 2. Februar 2024

Thanks for this review! I'm glad to hear that our Live Chat has been so useful to you! - Emily, Head of Support

15. April 2024

This is the best B2B app because of the flexibility and complete integration into your Shopify store - no separate sign in is needed. Their customer support is top notch and incredibly helpful and responsive. Highly recommend.

Kedi Labs
Vereinigte Staaten
5 tage mit der App
Orbit hat geantwortet 19. April 2024

I really appreciate your kind words about my team!! - Emily, Head of Support

15. Januar 2024

Great support when you run into trouble.
I feel very at ease knowing that I will be able to respond immediately.
I really hope that the processing after the decimal point will be the same as Shopify's rounding. I look forward to it.

Gluck und Gute
Japan
5 monate mit der App
Orbit hat geantwortet 17. Januar 2024

I'm so glad to hear our support makes you feel at ease! We're always here for you :) - Emily, Head of Support

Bearbeitet am 12. Februar 2024

Great service, very helpful. Good app to show the discounted prices with the original price crossed out on the collection and product pages. Just struggling to integrate it with another app that seems to be overriding the product page settings!

Tyneham Luxury Products Retail
Vereinigtes Königreich
25 tage mit der App
Orbit hat geantwortet 14. Februar 2024

Thank you so much for leaving this review, I really appreciate it!! - Emily