Note globale
4,7
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
15 juin 2023

Been using the app for about a year. Not a fan of email only support, but since the instant chat was introduced the customer has been great!

FYI B2B a great addition would be if the discounted prices applied automatically when placing orders on the admin side.

but I'm loving the app overall

Knight's Beauty Supply
États-Unis
10 mois d’utilisation de l’application
Orbit a répondu 15 juin 2023

Thank you so much for the feedback here, I really appreciate it! Glad to hear our live chat has been an improvement :) - Emily, Head of Support

15 juin 2023

Easy and intuitive app to help power our B2B wholesale business. Customer service is always quick to respond and help resolve any issues we come across.

GetACTV
États-Unis
Plus d'un an d’utilisation de l’application
Orbit a répondu 15 juin 2023

So happy to hear this, thanks for sharing!! - Emily, Head of Support

5 septembre 2023

Very helpfull and good working app. The customer support ist super quick and helpful. They helped me to customize a few things and did a great job.

COTIERE
Allemagne
4 mois d’utilisation de l’application
Orbit a répondu 15 septembre 2023

Thanks for leaving us this review! - Emily, Head of Support

18 août 2023

Great app! Super easy integration to include a B2B option on our website for wholesalers. Plenty of options to configure it to ensure it works well for your business, and set-up was super easy. Had a couple of questions along the way and customer support was incredibly quick and helpful. Would definitely recommend this app to e-commerce brands looking for a B2B integration for their online store.

Charlie and Fox
Australie
26 jours d’utilisation de l’application
Orbit a répondu 24 août 2023

Thank you so much for the kind words!! - Emily, Head of Support

16 juin 2023

A great intro to B2B selling without paying a small fortune for the Shopify wholesale tier. Very easy to set discount groups and levels. Works flawlessly.
Support is superior. One support issue was dealt with fast and professionally, even including screenshots of where to go and what to do to correct the issue. (Thank you Jack!) ...and a follow up email to ensure everything was good.

After looking at other wholesale apps I can tell you... this is the right one!

Guild Design Gallery
Canada
28 jours d’utilisation de l’application
Orbit a répondu 16 juin 2023

Wow I really appreciate the detail of this review. I'm glad to hear you've had such a great experience and that the app is working so well for you! - Emily, Head of Support

27 octobre 2023

Support made updates for me super quick when I needed help!

Twentysome Design
États-Unis
9 jours d’utilisation de l’application
Orbit a répondu 31 octobre 2023

I'm so glad to hear this!! Thanks for the review :) - Emily, Head of Support

4 août 2023

Feature wise the app is great, however, the lack of compatibility with Shop accounts is a massive drawback! We have reached out to support for an answer on whether this issue will be resolved and have had no response. Pretty disappointing because otherwise the app is great.

Premax Skincare
Australie
Presque 2 ans d’utilisation de l’application
Orbit a répondu 8 août 2023

I'm sorry to hear you've been having trouble getting in touch! Looks like we responded to your message the same day you sent it. Can you check your spam folders? I've just sent you another email now as a follow-up. Hope to hear from you! - Emily, Head of Support

24 octobre 2023

App is amazing! Alex is great to work with

Total Acrylic Supplies
Australie
Plus d'un an d’utilisation de l’application
Orbit a répondu 26 octobre 2023

Thanks so much! - Emily, Head of Support

Modifié le 23 janvier 2024

20240124追記 翻訳を使って英語でやりとりをしました。返信のレスポンスがとても早く、そして問題解決までたったの1日でした!今回起きた問題は正直改善は難しいのかなと諦めていましたがとても早く解決できて助かりました。有難うございました!

We communicated in English using translation. The response time was very fast, and the problem was resolved in only one day! I had given up on the idea that the problem would be difficult to remedy, but you were able to solve it very quickly. Thank you very much!

PAPERSKY WEAR STORE
Japon
5 mois d’utilisation de l’application
Orbit a répondu 15 septembre 2023

Thank you for sharing! - Emily, Head of Support

23 août 2023

This app has done exactly what I needed and more. It has features that seemingly anticipated my needs and when I had any issues while setting up, the chat support was incredibly quick to help. If you're looking for an alternative to Shopify Plus' wholesale features, this is it.

WallyGrow
États-Unis
22 jours d’utilisation de l’application
Orbit a répondu 25 août 2023

I'm so glad to hear your experience has been a positive one so far :) - Emily, Head of Support