Note globale
4,7
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
15 mars 2024

I love the experience of using this App as a part of our Store Checkout Process! Alex is super helpful when it comes to delivering support over live chat. Highly Recommend!

The Optimum Healthcare Supply Store
Canada
Environ un mois d’utilisation de l’application
Orbit a répondu 19 mars 2024

Aw thank you so much for this great feedback about our live chat! - Emily, Head of Support

14 février 2024

I was having some difficulties setting up custom pricing. Alex walked me through and within minutes had resolved the issue and I was up and running

My Store
États-Unis
6 mois d’utilisation de l’application
Orbit a répondu 20 février 2024

I really appreciate you leaving this review! - Emily, Head of Support

29 février 2024

The app itself has a couple of issues. But I will say that the customer service was excellent. Within a very short time they responded to me concern, and addressed and corrected the issue immediately. That means a lot to me, someone who is willing to listen to my concerns and is able to come up with a solution l, and in record time!

The Original Scented Gypsy
États-Unis
3 mois d’utilisation de l’application
Orbit a répondu 6 mars 2024

I really appreciate you leaving this honest review of your experience! Thanks for sharing :) - Emily, Head of Support

15 janvier 2024

Great support when you run into trouble.
I feel very at ease knowing that I will be able to respond immediately.
I really hope that the processing after the decimal point will be the same as Shopify's rounding. I look forward to it.

Gluck und Gute
Japon
5 mois d’utilisation de l’application
Orbit a répondu 17 janvier 2024

I'm so glad to hear our support makes you feel at ease! We're always here for you :) - Emily, Head of Support

Modifié le 3 février 2024

New to the app, and ran into some issues with setup. The Live Chat support was great in helping me to get things working and sending pictures and links as needed with the steps. but, Unfortunately, I spoke too soon when I gave this 5 stars. Although the support team works hard, the app itself doesn't support multi-currency, which is somewhat useless to increase sales with B2B. Statistically more people shop when they can see things in their local currency, and not supporting this crucial feature makes the app practically obsolete. This is unfortunate because the ease of use otherwise is great, and sets up wonderfully. If it could only support our largest international customer base.

Deep Fantasies
Canada
9 jours d’utilisation de l’application
Orbit a répondu 2 février 2024

Thanks for this review! I'm glad to hear that our Live Chat has been so useful to you! - Emily, Head of Support

31 janvier 2024

Customer service was top-notch! They promptly fixed a sync issue after I reached out to them. Totally recommend!

Fashion Jewellery Outlet
Canada
Environ 4 ans d’utilisation de l’application
Orbit a répondu 5 février 2024

Thanks so much!! - Emily, Head of Support

12 mars 2024

Alex hopped on to help me out and was super cool. They managed to get me sorted after I got stuck trying to setup a reinstall for a new theme, and gave me some tips moving forward on how to fix it myself if I need to. Also they're just fun to chat with. Keep up the great work Alex :)

SportsbasementDev3
États-Unis
4 jours d’utilisation de l’application
Orbit a répondu 14 mars 2024

Wow I'm so glad to hear that Alex was so helpful!! Will definitely be sharing this positive feedback with them :) - Emily, Head of Support

20 mars 2024

Awesome! Great customer service and support!

StayFlush Motorsports
États-Unis
Plus de 2 ans d’utilisation de l’application
Orbit a répondu 22 mars 2024

Thank you so much! - Emily, Head of Support

Modifié le 12 février 2024

Great service, very helpful. Good app to show the discounted prices with the original price crossed out on the collection and product pages. Just struggling to integrate it with another app that seems to be overriding the product page settings!

Tyneham Luxury Products Retail
Royaume-Uni
25 jours d’utilisation de l’application
Orbit a répondu 14 février 2024

Thank you so much for leaving this review, I really appreciate it!! - Emily

23 avril 2024

Wholesale Club is easy to use and they have a great customer support team.

Tour Tough
États-Unis
Plus de 2 ans d’utilisation de l’application
Orbit a répondu 25 avril 2024

Thank you so much for this review! I really appreciate it :) - Emily, Head of Support