B2B Wholesale Club , 리뷰 737개
상세 검색
-
평점별
I have been using this app for a while and whenever we have an issue or need increased functionality, the support team get back to us quickly and efficiently and in a very friendly manner. Would highly recommend.
Highly recommend this wholesale app. Never have issues and the customer service is top notch!
Very happy with their service & support. Recommend to anyone needing a Wholesale part of their site!
This app has allowed us to create successful Wholesale channels within our stores. Easy and effective.
Have been using this app for 3+ years. This app does exactly what we needed. There was a glitch on the cart page after I did a bulk update on custom prices. Rob was able to look into the issue and solve it in one day. Great customer service and technical support!
Lacks some of the fancy features found in other apps, but does the important things well. Super reliable with excellent customer support. We've used for over 7 years. The only wholesale app that integrates with the best bulk cart app EasyWholesale (by NexusMedia).
Thank you for the kind words! I'd love to get more detail on the features you were hoping to have, so I've sent you an email to follow up. Thanks again for the support ☺️ - Emily, Support Lead
The app is super easy to use and understand. And if you end up having some sort of trouble that you can not fix, their support team is an amazing one. So don't be scared to reach out to them! We got our problem resolved fairly quickly with some back and forth. But Kay, the support member that helped me, was very concise and detailed when she needed information from me to fix the issue. Amazing app, amazing company, and even better customer service!
Wow thanks so much for this review!! This is such great feedback, I'm really glad to hear you have had such a positive experience so far. - Emily, Head of Support
This is a great app for wholesale. It does absolutely everything I need it to do and works seamlessly. In the 4 years that I’ve been using it, never have I had a problem. I recently changed themes and a few things needed to be tweaked. Customer service was very quick to respond, they were kind, patient, knowledgeable, and stuck with me until everything was perfect! I would so highly recommended this app and this customer service/developer team!
This app works well, the customer service is fabulous for troubleshooting. They were able to fix our problem pretty quickly and had a developer look over our app to see if there were any mistakes.
We have been using this app for 2-3 years and so far we never have issues. Recently we ran into something that could very well be shopify related and not an issue with the app. Just to confirm there weren't issues we contacted wholesale app with our issues and they responded rather quickly (twice in one day). They looked into the issue for us and assured its most likely a random issue with shopify not always working correctly or user error on the customers end. Out of 11,000 customers, we are having issues with maybe 4 so this is most likely not a wholesale app issue. Great customer service either way.