B2B Wholesale Club , 736 recensies

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 86% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
27 maart 2024

Works well and support is responsive as needed. WIth 3 years experience is=t has certainly served its purpose with ease.

Jaspertronics.com
Verenigde Staten
Bijna 5 jaar gebruiken de app
Orbit heeft geantwoord 2 april 2024

Thanks for using our app for 3 years! We're happy to have you :) - Emily, Head of Support

7 februari 2024

This app is easy to navigate, set up, and works great. Support, when needed, has been super responsive and helpful.

Peace Fleece
Verenigde Staten
Ongeveer 5 jaar gebruiken de app
Orbit heeft geantwoord 8 februari 2024

Thanks so much! - Emily, Head of Support

27 februari 2024

Product works as described. The Support was fantastic and quickly resolved an issue we were having on our site.

Orthopedic Outfitters
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Orbit heeft geantwoord 28 februari 2024

Thank you so much!! - Emily, Head of Support

11 januari 2024

We've been using the B2B Wholesale Club app for multiple years now and it is a great way to manage multiple levels of pricing for multiple customer types and product groups. It's what I would call 'Advanced Pricing'. We actually had an issue where our customers were experiencing a failed page, but it was due to a change Shopify made. The support team at Orbit found the issue and implemented a fix quickly. Therefore, it's a great product with awesome support.

Keco Tabs
Verenigde Staten
Meer dan 4 jaar gebruiken de app
Orbit heeft geantwoord 12 januari 2024

This is a great review, thank you so much for sharing! - Emily, Head of Support

10 april 2024

I'm working with the APP for 8 months now, and very happy with the function, there are two function that I would improve, but as overrule, couldn't find a better app.

Oren

Wholesale Neoflam Cookware
Australië
Ongeveer een jaar gebruiken de app
Orbit heeft geantwoord 11 april 2024

Thanks so much for this review Oren! - Emily, Head of Support

21 maart 2024

This app does everything I needed! Group discounts, specific price discounts. AND...the online chat service is fast and amazing! SO SO happy with this

Affordable Grooming Shears
Verenigde Staten
4 maanden gebruiken de app
Orbit heeft geantwoord 22 maart 2024

Oh I'm so pleased to hear this. I really appreciate you taking the time to leave us a review!! Thank you! - Emily, Head of Support

21 maart 2024

I've had a really great experience working with the customer service and developers of this app. I encountered an error in one instance of my usage of the app and reached out to their team. Over the course of a few days, with daily communication, they diagnosed the problem and resolved the issue. I'd like to personally thank my contact Rob for the great communication. I use this app in combination with another app, to allow pricing overrides that can be applied to individual accounts; much similar to pricing tiers but with a larger bandwidth of flexibility.

Brekka Medical
Verenigde Staten
Meer dan een jaar gebruiken de app
Orbit heeft geantwoord 26 maart 2024

Thanks so much for this review! I'm so glad to hear that Rob's support got you sorted out. :) - Emily, Head of Support

19 maart 2024

Worked with Kate for a month but couldn't overcome a fatal issue when transitioning from the cart to the checkout. If you have more than 8 or so wholesale discounted products in your cart, you receive a shopify 'something went wrong' error page when trying to get to shopify's checkout page. Shopify's checkout times out waiting for information to pass through B2B's server. I was very patient working with Kate and she tried to have the developers change the polling but we never got past the error and I removed the app from our store.

Sounding Stone
Canada
3 maanden gebruiken de app
Orbit heeft geantwoord 21 maart 2024

Hi Grant, I'm really sorry to hear this review! That invoice error is rooted on Shopify's end and is unfortunately not within our control. We do have a fix that we have been working to apply to your store. It's difficult to test hence a bit of a back and forth. I appreciate your patience throughout this and should you wish to reinstall, I'll get this resolution to the finish line for you. - Emily, Head of Support

27 maart 2024

Very fast and efficient service, won't leave until all problems are fixed.

Oriwest
Canada
Meer dan 6 jaar gebruiken de app
Orbit heeft geantwoord 2 april 2024

I really appreciate you leaving this review, and the acknowledgment of the commitment our team has to solving problems! Thanks :) - Emily, Head of Support

27 januari 2024

The App works very fine and does what it should do reliably.
It would be a real improvement if the discounts could be sorted and manually deselected from some functions.
Example: If I have several discounts, but only want to enter "Custom prices" for a few of them, all the discounts are displayed and I have to constantly scroll from right to left.

NutraMedix Deutschland GmbH
Duitsland
Ongeveer 4 jaar gebruiken de app
Orbit heeft geantwoord 30 januari 2024

Hi, thanks so much for sharing this feedback! I appreciate you taking the time to let us know how we can improve the experience :) - Emily, Head of Support