B2B Wholesale Club , 682 recensies

Algemene beoordeling
Cijfers per recensieniveau
  • 86% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 7% recensies zijn 1 sterren
18 september 2023

A very useful app if you have a separate pricing for your wholesale customers and don't want to spend thousands of dollars on Shopify Plus where this feature is in-built.
I have given 4 stars to the product as I feel there is room for improvement. Their customer service however is impeccable and I would happily give them 5 stars if it was purely on the basis of their support.

Tea People - a social enterprise speciality tea company
Verenigd Koninkrijk
4 maanden gebruiken de app
Orbit heeft geantwoord 21 september 2023

Thanks for your honest feedback here! I appreciate it :) - Emily, Head of Support

21 juli 2023

The discount display is easy to read and very easy to set up.

The support team was very generous with any problems, which is also highly appreciated!

There are some issues with the price display if you have some incompatible apps installed, but other than that, it's great.

【SAWADA MARCHE】ニット専門通販ショップ
2 dagen gebruiken de app
Orbit heeft geantwoord 24 juli 2023

Thank you for leaving us this review! - Emily, Head of Support

2 mei 2023

I find it somewhat challenging to find good third-party apps that align with my business strategy and offer the necessary functionality. However, the team at Orbit has made this process much easier. They quickly understand any issues I encounter and find workarounds to address my immediate concerns. Great partner to have!

Ivan Business
Ongeveer een jaar gebruiken de app
Orbit heeft geantwoord 3 mei 2023

I'm so glad to hear we were so helpful and eased the process for you!! Thanks for leaving this review :) - Emily, Head of Support

31 maart 2023

It took a lot of time to work around the app to get it to work. I'm still testing so I can't say yet. But this review, I give 5 star for the great customer service by Kay! Kay has been super helpful and answered all of my questions very promptly. I always see people review about these things but this is the first time I ever connected with such an amazing CS.

I dropped 1 star because it's pretty difficult to set up the thing and testing took a lot of effort..

I'll be back to revise the review if the app itself fails me. :X

RJ Legend
Verenigde Staten
Ongeveer een maand gebruiken de app
Orbit heeft geantwoord 3 april 2023

Thanks for this review! I hope everything continues to go smoothly :) Please reach out to support@orbitapps.com if you run into any issues going forward! - Emily, Head of Support

20 april 2023

It has taken some doing to get everything working properly, but Paige from Orbit help has been very helpful in shepherding coding fixes through the process. Hoping to launch tomorrow!

We especially like the ability to use Wholesale Club on POS.

Halter Ego®
Verenigde Staten
27 dagen gebruiken de app
Orbit heeft geantwoord 20 april 2023

Thank you so much for this review! I'll be sharing this feedback with Paige as well :) - Emily, Head of Support

28 mei 2020

I had a few issues integrating with other apps, but the Pixel Union team are quick to help and once the issues had been resolved I am able to use the app to its full potential!

LilyBee Wrap
Meer dan 4 jaar gebruiken de app
Bewerkt 1 maart 2021

I have received excellent help from Paige and the team at Pixel Union Support - it's been super speedy, clear, and exactly what my business and I were looking for! Thank you SO much!

Nuu Muu
Verenigde Staten
Meer dan 4 jaar gebruiken de app
23 maart 2021

The app does exactly what we want it to. We had a few hiccups when Shopify updated their security, but the customer service was great and addressed every issue promptly. Would highly recommend.

Eagle Protect PBC
Verenigde Staten
Meer dan 4 jaar gebruiken de app
17 oktober 2019

All-in-all, Wholesale Club has been a good addition for us. It has most of the functionality we need to please our wholesale customers. We have had some issues with this app getting along with other apps or coding on our site. Also, it is frustrating that the only way to contact support is via email, especially when there is an urgent issue. However, with that being said, Declan and the developers have always been able to nail down the problem and get it fixed.

A3 Performance
Verenigde Staten
Ongeveer 4 jaar gebruiken de app
Bewerkt 20 mei 2020

So far it is working ok but it is too early for us to have a final opinion. Our customers seem pleased and that is the main priority.

Luca Vanucci Firenze Retail
Verenigd Koninkrijk
Meer dan 3 jaar gebruiken de app