B2B Wholesale Club , 682 recensies
A very useful app if you have a separate pricing for your wholesale customers and don't want to spend thousands of dollars on Shopify Plus where this feature is in-built.
I have given 4 stars to the product as I feel there is room for improvement. Their customer service however is impeccable and I would happily give them 5 stars if it was purely on the basis of their support.
Thanks for your honest feedback here! I appreciate it :) - Emily, Head of Support
The discount display is easy to read and very easy to set up.
The support team was very generous with any problems, which is also highly appreciated!
There are some issues with the price display if you have some incompatible apps installed, but other than that, it's great.
Thank you for leaving us this review! - Emily, Head of Support
I find it somewhat challenging to find good third-party apps that align with my business strategy and offer the necessary functionality. However, the team at Orbit has made this process much easier. They quickly understand any issues I encounter and find workarounds to address my immediate concerns. Great partner to have!
I'm so glad to hear we were so helpful and eased the process for you!! Thanks for leaving this review :) - Emily, Head of Support
It took a lot of time to work around the app to get it to work. I'm still testing so I can't say yet. But this review, I give 5 star for the great customer service by Kay! Kay has been super helpful and answered all of my questions very promptly. I always see people review about these things but this is the first time I ever connected with such an amazing CS.
I dropped 1 star because it's pretty difficult to set up the thing and testing took a lot of effort..
I'll be back to revise the review if the app itself fails me. :X
Thanks for this review! I hope everything continues to go smoothly :) Please reach out to firstname.lastname@example.org if you run into any issues going forward! - Emily, Head of Support
It has taken some doing to get everything working properly, but Paige from Orbit help has been very helpful in shepherding coding fixes through the process. Hoping to launch tomorrow!
We especially like the ability to use Wholesale Club on POS.
Thank you so much for this review! I'll be sharing this feedback with Paige as well :) - Emily, Head of Support
I had a few issues integrating with other apps, but the Pixel Union team are quick to help and once the issues had been resolved I am able to use the app to its full potential!
I have received excellent help from Paige and the team at Pixel Union Support - it's been super speedy, clear, and exactly what my business and I were looking for! Thank you SO much!
The app does exactly what we want it to. We had a few hiccups when Shopify updated their security, but the customer service was great and addressed every issue promptly. Would highly recommend.
All-in-all, Wholesale Club has been a good addition for us. It has most of the functionality we need to please our wholesale customers. We have had some issues with this app getting along with other apps or coding on our site. Also, it is frustrating that the only way to contact support is via email, especially when there is an urgent issue. However, with that being said, Declan and the developers have always been able to nail down the problem and get it fixed.
So far it is working ok but it is too early for us to have a final opinion. Our customers seem pleased and that is the main priority.