B2B Wholesale Club , 735 recensies

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 86% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
27 maart 2024

Works well and support is responsive as needed. WIth 3 years experience is=t has certainly served its purpose with ease.

Jaspertronics.com
Verenigde Staten
Bijna 5 jaar gebruiken de app
Orbit heeft geantwoord 2 april 2024

Thanks for using our app for 3 years! We're happy to have you :) - Emily, Head of Support

27 februari 2024

Product works as described. The Support was fantastic and quickly resolved an issue we were having on our site.

Orthopedic Outfitters
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Orbit heeft geantwoord 28 februari 2024

Thank you so much!! - Emily, Head of Support

21 maart 2024

This app does everything I needed! Group discounts, specific price discounts. AND...the online chat service is fast and amazing! SO SO happy with this

Affordable Grooming Shears
Verenigde Staten
4 maanden gebruiken de app
Orbit heeft geantwoord 22 maart 2024

Oh I'm so pleased to hear this. I really appreciate you taking the time to leave us a review!! Thank you! - Emily, Head of Support

27 maart 2024

Very fast and efficient service, won't leave until all problems are fixed.

Oriwest
Canada
Meer dan 6 jaar gebruiken de app
Orbit heeft geantwoord 2 april 2024

I really appreciate you leaving this review, and the acknowledgment of the commitment our team has to solving problems! Thanks :) - Emily, Head of Support

22 januari 2024

My recent experience with the B2B Wholesale Club app has been spent troubleshooting a small bug with their support team. Kay gave me quick and pleasant responses and was able to determine our issue and implement a solution within just a couple of email exchanges. Hopefully, we won't experience any more hiccups, but I know if we do, we'll have a speedy solution. Thank you!

Eagle Creek
Verenigde Staten
9 maanden gebruiken de app
Orbit heeft geantwoord 25 januari 2024

Thank you so much for this review! We're always here to help :) - Emily, Head of Support

15 maart 2024

I love the experience of using this App as a part of our Store Checkout Process! Alex is super helpful when it comes to delivering support over live chat. Highly Recommend!

The Optimum Healthcare Supply Store
Canada
Ongeveer een maand gebruiken de app
Orbit heeft geantwoord 19 maart 2024

Aw thank you so much for this great feedback about our live chat! - Emily, Head of Support

14 februari 2024

I was having some difficulties setting up custom pricing. Alex walked me through and within minutes had resolved the issue and I was up and running

My Store
Verenigde Staten
6 maanden gebruiken de app
Orbit heeft geantwoord 20 februari 2024

I really appreciate you leaving this review! - Emily, Head of Support

6 februari 2024

Great onboarding experience. Kay helped me understand some best practices for our theme and was very communicative throughout the process. Great support goes a long way. We’re excited to add this app to our stack!

Code 1 Supply
Verenigde Staten
3 maanden gebruiken de app
Orbit heeft geantwoord 8 februari 2024

Thanks for leaving this review! Will definitely be sharing this feedback with Kay :) - Emily, Head of Support

15 januari 2024

Great support when you run into trouble.
I feel very at ease knowing that I will be able to respond immediately.
I really hope that the processing after the decimal point will be the same as Shopify's rounding. I look forward to it.

Gluck und Gute
Japan
5 maanden gebruiken de app
Orbit heeft geantwoord 17 januari 2024

I'm so glad to hear our support makes you feel at ease! We're always here for you :) - Emily, Head of Support

Bewerkt 3 februari 2024

New to the app, and ran into some issues with setup. The Live Chat support was great in helping me to get things working and sending pictures and links as needed with the steps. but, Unfortunately, I spoke too soon when I gave this 5 stars. Although the support team works hard, the app itself doesn't support multi-currency, which is somewhat useless to increase sales with B2B. Statistically more people shop when they can see things in their local currency, and not supporting this crucial feature makes the app practically obsolete. This is unfortunate because the ease of use otherwise is great, and sets up wonderfully. If it could only support our largest international customer base.

Deep Fantasies
Canada
9 dagen gebruiken de app
Orbit heeft geantwoord 2 februari 2024

Thanks for this review! I'm glad to hear that our Live Chat has been so useful to you! - Emily, Head of Support