B2B Wholesale Club , 738 recensies

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 86% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
30 oktober 2023

Great experience so far working with Wholesale Club app and with the Orbit team. App is easy to use and work well in the scope that we're looking for. The Orbit team is highly responsive and very helpful all the way. This app also works beautifully seamless through the Shopify POS environment. Recommended!

Silk Road Tea
Canada
Ongeveer 2 jaar gebruiken de app
Orbit heeft geantwoord 1 november 2023

Thanks so much for this positive feedback! I love your Angelwater tea :) - Emily, Head of Support

19 oktober 2023

They reply super quickly, are really patient, and are always ready to help fix problems. When there are challenging issues, they explain all the possible options you can do. They're awesome!

BUBULAND HOME
Australië
Ongeveer 2 jaar gebruiken de app
Orbit heeft geantwoord 23 oktober 2023

Thank you so much! - Emily, Head of Support

26 oktober 2023

Customer service with Kay was super fast and extremely helpful! I definitely recommend this app for what it does and for the customer service, so amazing!

Dragonfly Fragrances
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Orbit heeft geantwoord 31 oktober 2023

I will definitely be passing this feedback along to Kay, thanks so much for sharing your experience!! - Emily, Head of Support

31 augustus 2023

Always willing to help me sort any concerns out. Had issue installing onto new theme to ensure I had access to future shopify theme updates and they worked through it with me and we found a solution. Very happy to continue using this app, it's the most cost effective, whilst having all the flexible functions I require.

Lokk Stokk & Apparel
Australië
Meer dan 2 jaar gebruiken de app
Orbit heeft geantwoord 5 september 2023

I'm so happy to hear your experience has been so positive! Thanks for leaving this review :) - Emily, Head of Support

11 oktober 2023

We’ve been using this app for 5 years. It’s been an absolute essential app for our business and I can’t imagine not having this. The support is responsive and helpful. Excellent people to work with.

Root Of Happiness
Verenigde Staten
Ongeveer 7 jaar gebruiken de app
Orbit heeft geantwoord 12 oktober 2023

Thank you so much for sharing!! - Emily, Head of Support

28 februari 2024

何も知識がない中で、Orbitの方々が非常に迅速かつ、的確なサポートを下さり、安心して利用できております。皆さんがレビューしている通り、カスタマーサポートが素晴らしいと感じております。

ao daikanyama
Japan
5 maanden gebruiken de app
Orbit heeft geantwoord 1 maart 2024

ありがとう - Emily, Head of Support

26 september 2023

This app solves or needs for discount wholesale pricing and net terms using tags. The app is very easy to use and set up. If any problems are encountered support is extremely helpful and patient. My problems are addressed the same day with clear instruction. We use this app on two different sites and we couldn't be more pleased.

Grow Organic
Verenigde Staten
Bijna 2 jaar gebruiken de app
Orbit heeft geantwoord 28 september 2023

I'm so happy to hear this, I'm glad it's been such a positive experience for you so far! - Emily, Head of Support

28 augustus 2023

Awesome App and awesome support. Very fast....we had to do an emergency theme update because our old theme just flat out stopped working! Had to get everything up and running again, and these folks got us back on track fast. Would definitely recommend this app for your wholesale store requirements.

Inahsi Naturals
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Orbit heeft geantwoord 5 september 2023

Thanks so much for sharing your experience! - Emily, Head of Support

25 juli 2023

Thought we had some problems with the Wholesale Club app, their support is fast and efficient (thanks Alex and Emily) and helped us find out the actual cause (which was a Shopify update to the Markets settings). Do be aware that Shopify's in-built multi-currency stuff is not supported, so all your markets need to have the same default currency if you're selling to multiple countries. We use a separate 3rd party app called BEST Currency to display converted currencies to international customers, that does seem to mostly cooperate with Wholesale Club.

Vorsprung Suspension
Canada
Meer dan 5 jaar gebruiken de app
Orbit heeft geantwoord 27 juli 2023

It was my pleasure!! Thanks for leaving this review! :) - Emily

4 augustus 2023

I needed some quick assistance troubleshooting some installation issues with B2B Wholesale Club. The live chat had an agent right away (Alex) and they were extremely helpful and friendly. They helped me through each step until we got the issue resolved. Great customer support!

MPG Sport CA
Canada
Meer dan 5 jaar gebruiken de app
Orbit heeft geantwoord 8 augustus 2023

So happy to hear you've been enjoying our live chat feature!! - Emily, Head of Support