B2B Wholesale Club , 739 avaliações

Classificação geral
4,7
Número por nível de avaliação
  • 86% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
19 de outubro de 2023

They reply super quickly, are really patient, and are always ready to help fix problems. When there are challenging issues, they explain all the possible options you can do. They're awesome!

BUBULAND HOME
Austrália
Aproximadamente 2 anos usando o app
Orbit deixou uma resposta 23 de outubro de 2023

Thank you so much! - Emily, Head of Support

30 de outubro de 2023

Great experience so far working with Wholesale Club app and with the Orbit team. App is easy to use and work well in the scope that we're looking for. The Orbit team is highly responsive and very helpful all the way. This app also works beautifully seamless through the Shopify POS environment. Recommended!

Silk Road Tea
Canadá
Aproximadamente 2 anos usando o app
Orbit deixou uma resposta 1 de novembro de 2023

Thanks so much for this positive feedback! I love your Angelwater tea :) - Emily, Head of Support

31 de agosto de 2023

Always willing to help me sort any concerns out. Had issue installing onto new theme to ensure I had access to future shopify theme updates and they worked through it with me and we found a solution. Very happy to continue using this app, it's the most cost effective, whilst having all the flexible functions I require.

Lokk Stokk & Apparel
Austrália
Mais de 2 anos usando o app
Orbit deixou uma resposta 5 de setembro de 2023

I'm so happy to hear your experience has been so positive! Thanks for leaving this review :) - Emily, Head of Support

7 de maio de 2024

私たちの、BtoBビジネスの売掛金の回収から自由にしてくれた素晴らしいアプリです。BtoCと同じ管理画面で対応できるので、在庫管理も一元化してできます。トラブル対応も素早く、日本との時差があるにも関わらず、素早い対応で感謝しています。

A-CLIMBING
Japão
Aproximadamente 2 meses usando o app
Orbit deixou uma resposta 8 de maio de 2024

Thank you! - Emily, Head of Support

26 de outubro de 2023

Customer service with Kay was super fast and extremely helpful! I definitely recommend this app for what it does and for the customer service, so amazing!

Dragonfly Fragrances
Estados Unidos
Mais de 2 anos usando o app
Orbit deixou uma resposta 31 de outubro de 2023

I will definitely be passing this feedback along to Kay, thanks so much for sharing your experience!! - Emily, Head of Support

13 de fevereiro de 2024

Really fast and knowledgeable customer support. Thanks Alex!

Sea-Band Australia
Austrália
Aproximadamente 6 horas usando o app
Orbit deixou uma resposta 20 de fevereiro de 2024

Thank you so much! - Emily, Head of Support

25 de julho de 2023

Thought we had some problems with the Wholesale Club app, their support is fast and efficient (thanks Alex and Emily) and helped us find out the actual cause (which was a Shopify update to the Markets settings). Do be aware that Shopify's in-built multi-currency stuff is not supported, so all your markets need to have the same default currency if you're selling to multiple countries. We use a separate 3rd party app called BEST Currency to display converted currencies to international customers, that does seem to mostly cooperate with Wholesale Club.

Vorsprung Suspension
Canadá
Mais de 5 anos usando o app
Orbit deixou uma resposta 27 de julho de 2023

It was my pleasure!! Thanks for leaving this review! :) - Emily

28 de fevereiro de 2024

何も知識がない中で、Orbitの方々が非常に迅速かつ、的確なサポートを下さり、安心して利用できております。皆さんがレビューしている通り、カスタマーサポートが素晴らしいと感じております。

ao daikanyama
Japão
5 meses usando o app
Orbit deixou uma resposta 1 de março de 2024

ありがとう - Emily, Head of Support

28 de agosto de 2023

Awesome App and awesome support. Very fast....we had to do an emergency theme update because our old theme just flat out stopped working! Had to get everything up and running again, and these folks got us back on track fast. Would definitely recommend this app for your wholesale store requirements.

Inahsi Naturals
Estados Unidos
Mais de 2 anos usando o app
Orbit deixou uma resposta 5 de setembro de 2023

Thanks so much for sharing your experience! - Emily, Head of Support

11 de outubro de 2023

We’ve been using this app for 5 years. It’s been an absolute essential app for our business and I can’t imagine not having this. The support is responsive and helpful. Excellent people to work with.

Root Of Happiness
Estados Unidos
Aproximadamente 7 anos usando o app
Orbit deixou uma resposta 12 de outubro de 2023

Thank you so much for sharing!! - Emily, Head of Support