B2B Wholesale Club , 739 recensioner

YES,This is what i want！The customer service responded promptly and helped me solve the problem！Kay Very Professional!

I got this app to help me transition my wholesale online. I went with premium onboarding and am so glad I did! Wholesale Club customer support was so helpful getting my store set up and customized my needs with some add ons. I was happy to spend the money because compared to shopify+ and the other wholesale website options this is super cost-effective and keeps everything in one place! No more commissions on wholesale orders!!

I unfortunately couldn't get B2B Wholesale Club to play nicely with other App integrations on my shopify store. So, was forced to uninstall it after about $2,000.00 and many hours of time trying to troubleshoot a successful implementation of the tool. I'm going to have to find another B2B solution.

I do believe B2B Wholesale Club would be fine on its own without other Apps that effect product discounts. In my opinion, it is probably a good decision to install this App ONLY if you do not plan to install or affect discounted pricing for D2C e-comm purchases.

Our buyer clients so far have called it easy to use, intuitive, and are excited about the new option.

4/5 because we had some early road bumps with set up but were pleasantly surprised how quickly Emily resolved (where Kara the first day or two was unable to help) and gave us some concern.

We ran into somehow the monthly subscription not starting so that paused features but didn't say why, if you have been on the demo and it's not live - check that out. It sounds silly but there was no alert even when the theme was published so we ran around in circles for a bit wondering why our test account wasn't showing the discounts.

Now we have it all going like clockwork. We've only installed a week ago, so far working well - will try to update good/bad over time once clients have more time to use it. I'm hopeful that now that we're live the speedy response time during business hours continues if anything comes up.

A lot of apps have step by steps for turning on various features and understanding functionality. Supple Wholesale Club doesn't have anything like that but with they will explain it to you over email with a bit of patience.

The group is based out of Canada on PT so if you're east coast early morning give it a little bit of time.

A fantastic app that is very easy to use. We had a small support issue that we needed to be resolved and the team sorted it right away. Highly recommend this app.

A great product and fantastic service! They really went the extra mile to help customise the app for me.

Great app and excellent support. I've had numerous questions to the support team and always got timely and detailed responses, and I was able to sort out all the small issues you get when you install something for the first time.
4 stars because I find the checkout process a bit clumsy (net30) and the Shopify checkout process still shows the full prices.
5 stars for the support team (thanks Declan) :-)
Highly recommended!
Cheers, Paul

What happened to this App????? This App used to be good. Now it's glitchy and customer support is slow and unresponsive. We continue to have recurring issues where the Wholesale discount does not apply and can't put through Wholesale orders for days! Customer support is saying that they sent replies but it's false and frankly, the replies are not even helpful in resolving the same recurring issues. Very disappointing.

I asked the world of this app, and I got more than expected. We had some very specific trade pricing requirements for our website - some customers getting some discounts on some specific products. It took a while to get it all set up correctly (1,500+ SKUs!) but we're very happy with the results.

The only place that this didn't quite work was when combining it with other kinds of discount apps such as bundles ad 3 for 2 type deals. But this was not a dealbreaker and Wholesale is still the best solution for our store.

Many thanks to the support team!

Great customer service and very quick to get any questions answered or hop in the backend of our site to fix any mistakes I made during the install.

Can't recommend enough!