B2B Wholesale Club , 739 則評價
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Wholesale Club is easy to use and they have a great customer support team.
Thank you so much for this review! I really appreciate it :) - Emily, Head of Support
I was having some difficulties setting up custom pricing. Alex walked me through and within minutes had resolved the issue and I was up and running
I really appreciate you leaving this review! - Emily, Head of Support
My recent experience with the B2B Wholesale Club app has been spent troubleshooting a small bug with their support team. Kay gave me quick and pleasant responses and was able to determine our issue and implement a solution within just a couple of email exchanges. Hopefully, we won't experience any more hiccups, but I know if we do, we'll have a speedy solution. Thank you!
Thank you so much for this review! We're always here to help :) - Emily, Head of Support
Awesome! Great customer service and support!
Thank you so much! - Emily, Head of Support
Great onboarding experience. Kay helped me understand some best practices for our theme and was very communicative throughout the process. Great support goes a long way. We’re excited to add this app to our stack!
Thanks for leaving this review! Will definitely be sharing this feedback with Kay :) - Emily, Head of Support
This is the best B2B app because of the flexibility and complete integration into your Shopify store - no separate sign in is needed. Their customer support is top notch and incredibly helpful and responsive. Highly recommend.
I really appreciate your kind words about my team!! - Emily, Head of Support
Customer service was top-notch! They promptly fixed a sync issue after I reached out to them. Totally recommend!
Thanks so much!! - Emily, Head of Support
New to the app, and ran into some issues with setup. The Live Chat support was great in helping me to get things working and sending pictures and links as needed with the steps. but, Unfortunately, I spoke too soon when I gave this 5 stars. Although the support team works hard, the app itself doesn't support multi-currency, which is somewhat useless to increase sales with B2B. Statistically more people shop when they can see things in their local currency, and not supporting this crucial feature makes the app practically obsolete. This is unfortunate because the ease of use otherwise is great, and sets up wonderfully. If it could only support our largest international customer base.
Thanks for this review! I'm glad to hear that our Live Chat has been so useful to you! - Emily, Head of Support
Great service, very helpful. Good app to show the discounted prices with the original price crossed out on the collection and product pages. Just struggling to integrate it with another app that seems to be overriding the product page settings!
Thank you so much for leaving this review, I really appreciate it!! - Emily
Fantastic app with even better support
Thank you!! - Emily, Head of Support