B2B Wholesale Club , 720 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its comprehensive wholesale management features, including custom pricing and discount application. Its compatibility with other apps and themes, reliability, and cost-effectiveness are also appreciated. Many have found the support team to be responsive and skilled, often resolving issues quickly. The app also provides a 30-day free trial for functionality testing.
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We had a problem that was tracked down to an issue with this app and it was resolved very quickly. The support person responded to our first email very quickly – within only a few hours. Then as soon as we gave them collaborator status they resolved the problem also within an hour. Amazing service. Highly recommend.
Thanks!
Thank you so much!
We have been using this app for many years, and their customer service is amazing, special shoutout to Alex. Thank you so much!
Aw thanks for leaving this review, it means a lot! Glad you've had a good experience over the years :) - Emily, Head of Support
Does what it needs to at a fraction of the price as other options that I saw when looking to transition systems for the business. Support is also helpful responds quickly. For the price and even if it was a higher price, you really can't beat this when trying to get wholesale set up. Once you figure out tagging it's pretty simple and straight forward to use. Thanks for all of the tech support Jack!
Thanks so much for this review! Will pass the kind words along to Jack! - Emily, Head of Support
I haven't even installed the app yet and the Support team has been incredible in helping us test the app correctly to make sure it offers the features that we need. Jack with the support team has been so patient with all our questions and requests.
Thanks so much for this review!! - Emily, Head of Support
Great functionality! No changes required to the theme's liquid code. The app offers a couple features that even the other companies don't have. It works great and support is amazing. I had an issue related to my theme, not the app, and they were able to fix it quickly and even retain some features in the theme I wanted! Highly recommend!
I'm so happy to hear this great review! Glad it's been working so well for you :) Thanks for sharing. - Emily, Head of Support
Great support- app is working well for my needs
I'm so glad to hear this, thanks for sharing!! - Emily, Head of Support
Incredible customer service. Highly recommend
I really appreciate you saying this, thank you! - Emily, Head of Support
This app has a lot to offer when trying to have different pricing based on who is logged in. Easy installation, and quick response if a tweak is needed for your particular theme. I recently moved from an old theme to a new 2.0 theme. This app worked pretty well but it had issues after implementation. Kay sourced the problem quickly and the reliability of pricing for each custom user was very good. Kay went out of her way to assist in some final tweaks with this new theme and explored why certain formatting was not as clean as I wanted. After work by Kay and team, it was shown to be a problem with one of my legacy apps, not WC. Stellar customer service!
Thank you so much for this detailed review! I'm so glad to hear you've had such a positive experience, it means a lot to me that you took the time to share it. Thanks again! - Emily, Head of Support
Have been using the app for nearly 3 years now for our wholesale site. Although it can be a little clunky at times, it works better than the other ones we tested when we were trialing other options. Overall I definitely recommend it as it has all the features we needed, such as allowing for discount codes and multiple wholesale tiers depending on customer tags with varying prices.
I'd give 10 starts to the support team, they are always very helpful and go above and beyond to assist.
Thank you for leaving this honest review! I really appreciate how long you've stuck with our app, and your acknowledgment of our support team. :) - Emily, Head of Support
Great experience so far working with Wholesale Club app and with the Orbit team. App is easy to use and work well in the scope that we're looking for. The Orbit team is highly responsive and very helpful all the way. This app also works beautifully seamless through the Shopify POS environment. Recommended!
Thanks so much for this positive feedback! I love your Angelwater tea :) - Emily, Head of Support