B2B Wholesale Club , 720 reviews

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive wholesale management features, including custom pricing and discount application. Its compatibility with other apps and themes, reliability, and cost-effectiveness are also appreciated. Many have found the support team to be responsive and skilled, often resolving issues quickly. The app also provides a 30-day free trial for functionality testing.

October 11, 2016

A pleasure to work with...
They respond almost immediately and they deliver results
I wish we would have found them sooner!

Spencer Cormier6583
United States
Over 2 years using the app
August 13, 2021

Pixel Union's support team is always ready to answer any questions we have, and they're incredibly helpful with actually taking the time to help implement any configurations we may need. Highly recommended!

Antsy Labs
United States
Over 2 years using the app
Orbit replied September 13, 2021

So happy to hear it! We're happy to help :) - Emily, Support Lead

Edited October 7, 2022

Since our price structure is a bit complicated, I always feel reassured that the support team is quick to respond to my requests when I am uploading new pricing. James was super helpful!

Apothecary Products
United States
Over 2 years using the app
Orbit replied July 5, 2022

I am *SO* happy to hear this, thanks for sharing your positive experience! I will absolutely pass this feedback along to Kay! - Emily, Head of Support

August 28, 2015

Support on the install has been terrific, very fast and expertly thorough. We've looked at other wholesale Apps that create additional products and variants - STEER CLEAR OF THESE. They are a total nightmare.
Not so with Wholesale. very easy and simple use.

Swiftoutdoors
New Zealand
Over 2 years using the app
September 27, 2021

Great app! We have a lot of custom pricing tiers and different types of customers and Wholesale Club makes assigning custom pricing to accounts a breeze.
Customer service is always super helpful as well

Sustainable Agave Company
Canada
Over 2 years using the app
Orbit replied September 28, 2021

Thank you for the kind words! So glad to hear it's working well for you :) - Emily, Support Lead

October 1, 2015

The customer service for Supple Apps is outstanding! I needed a very specific function (I sell downloadable files with monthly freebies) and they were able to help me tailor this app to exactly what I need. They respond to emails within minutes....minutes!

Proshowstore
United States
Over 2 years using the app
Edited December 19, 2018

This app performs well. Setting up the discounts was simple and my customers who receive the discounts haven't reported any issues to me save for one instance and the customer support communicated with me clearly and was able to have the issue resolved. I recommend the app if your Shopify store needs to offer different discounts and rates to specific customers. If there is any negative, and this was the issue that was resolved by customer service, is that this app will not work when customers checkout with paypal express through the cart, they must go through the checkout page in order for the app to work properly.

Snowbee USA
United States
Over 2 years using the app
September 1, 2015

LOVE the SUPPLE WHOLESALE app. Thanks! This app has fixed so many of my wholesale /retail issues without creating a bunch of confusing and unfriendly user variants. Before my wholesale variants were pushing to wanelo and pintrest. Now all my retail prices get pushed but my wholesale clients can log in and shop. Customer service on ally 1,000 questions has been answered quickly and nicely.

Chicky Chicky Bling Bling Llc
United States
Over 2 years using the app
January 8, 2017

The functionality of this app is perfect for offering our stockists access to wholesale pricing - a great option for them as they can access exactly the same website and shopping portal as our regular customers. Adding any custom features is easy as well as the support team is extremely accessible and efficient. Thanks for helping us manage our online business through Shopify!

Infamous Friends
Australia
Over 2 years using the app
May 26, 2021

We did a lot of research looking for an online wholesale solution. This app came highly recommended. Customer Service is super important for us as we handle all of our IT and Web development so having someone to guide us through things it key. We have had great response from both Kay and Travis at Pixel Union - typically responding more in the afternoon/evenings (EST). We were able to get setup and launch in just over a week and are now successfully running all of our retail and wholesale through Shopify!

Blake Hill Preserves
United States
Over 2 years using the app