B2B Wholesale Club , 732 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its advanced pricing management, easy-to-use interface, and smooth Shopify POS integration. Its ability to apply tag-specific discounts is particularly beneficial. The app is known for not causing website slowdowns and offers a 30-day free trial. Customer service, especially representatives Kay, Paige, Alex, and Jack, is commended for their prompt and efficient responses. However, some merchants find the lack of multi-currency support limiting for international businesses.
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Pixel Union's support team is always ready to answer any questions we have, and they're incredibly helpful with actually taking the time to help implement any configurations we may need. Highly recommended!
So happy to hear it! We're happy to help :) - Emily, Support Lead
Since our price structure is a bit complicated, I always feel reassured that the support team is quick to respond to my requests when I am uploading new pricing. James was super helpful!
I am *SO* happy to hear this, thanks for sharing your positive experience! I will absolutely pass this feedback along to Kay! - Emily, Head of Support
Support on the install has been terrific, very fast and expertly thorough. We've looked at other wholesale Apps that create additional products and variants - STEER CLEAR OF THESE. They are a total nightmare.
Not so with Wholesale. very easy and simple use.
The Wholesale Club app is the right app we need for our business. The Customer help team is very proactive in addressing your issues. Thank you team for always being so helpful!
Thank you so much for this review! - Emily, Head of Support
The customer service for Supple Apps is outstanding! I needed a very specific function (I sell downloadable files with monthly freebies) and they were able to help me tailor this app to exactly what I need. They respond to emails within minutes....minutes!
Great app! We have a lot of custom pricing tiers and different types of customers and Wholesale Club makes assigning custom pricing to accounts a breeze.
Customer service is always super helpful as well
Thank you for the kind words! So glad to hear it's working well for you :) - Emily, Support Lead
LOVE the SUPPLE WHOLESALE app. Thanks! This app has fixed so many of my wholesale /retail issues without creating a bunch of confusing and unfriendly user variants. Before my wholesale variants were pushing to wanelo and pintrest. Now all my retail prices get pushed but my wholesale clients can log in and shop. Customer service on ally 1,000 questions has been answered quickly and nicely.
The functionality of this app is perfect for offering our stockists access to wholesale pricing - a great option for them as they can access exactly the same website and shopping portal as our regular customers. Adding any custom features is easy as well as the support team is extremely accessible and efficient. Thanks for helping us manage our online business through Shopify!
This app has always worked really well for us. We just changed themes and had some issues with the code. Their customer service teams and developers hopped right on it and had it fixed within the day.
Thank you so much for this review! I'm glad to hear everything has been working so well :) - Emily, Head of Support
We did a lot of research looking for an online wholesale solution. This app came highly recommended. Customer Service is super important for us as we handle all of our IT and Web development so having someone to guide us through things it key. We have had great response from both Kay and Travis at Pixel Union - typically responding more in the afternoon/evenings (EST). We were able to get setup and launch in just over a week and are now successfully running all of our retail and wholesale through Shopify!