B2B Wholesale Club , 733 reviews

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced pricing management, easy-to-use interface, and smooth Shopify POS integration. Its ability to apply tag-specific discounts is particularly beneficial. The app is known for not causing website slowdowns and offers a 30-day free trial. Customer service, especially representatives Kay, Paige, Alex, and Jack, is commended for their prompt and efficient responses. However, some merchants find the lack of multi-currency support limiting for international businesses.

September 1, 2015

LOVE the SUPPLE WHOLESALE app. Thanks! This app has fixed so many of my wholesale /retail issues without creating a bunch of confusing and unfriendly user variants. Before my wholesale variants were pushing to wanelo and pintrest. Now all my retail prices get pushed but my wholesale clients can log in and shop. Customer service on ally 1,000 questions has been answered quickly and nicely.

Chicky Chicky Bling Bling Llc
United States
Over 2 years using the app
April 6, 2023

The Wholesale Club app is the right app we need for our business. The Customer help team is very proactive in addressing your issues. Thank you team for always being so helpful!

BL Lashes Korea
South Korea
Over 2 years using the app
Orbit replied April 11, 2023

Thank you so much for this review! - Emily, Head of Support

January 8, 2017

The functionality of this app is perfect for offering our stockists access to wholesale pricing - a great option for them as they can access exactly the same website and shopping portal as our regular customers. Adding any custom features is easy as well as the support team is extremely accessible and efficient. Thanks for helping us manage our online business through Shopify!

Infamous Friends
Australia
Over 2 years using the app
May 26, 2021

We did a lot of research looking for an online wholesale solution. This app came highly recommended. Customer Service is super important for us as we handle all of our IT and Web development so having someone to guide us through things it key. We have had great response from both Kay and Travis at Pixel Union - typically responding more in the afternoon/evenings (EST). We were able to get setup and launch in just over a week and are now successfully running all of our retail and wholesale through Shopify!

Blake Hill Preserves
United States
Over 2 years using the app
October 2, 2015

Super helpful staff that helped us accomplished what we needed to transition our wholesale customers into buying from our Shopify store.

We needed tiered pricing as pricing is different for each of our products. They do not currently offer this feature, so they recommended another app to use in conjunction with Supple Wholesale.

They then worked with us to figure out our needs and made the setup easy for us by creating pages, forms, features, etc for what we needed (even for the other company's app they recommended).

We recommend trying Supple Wholesale for yourself. We are sure the customer service experience is pleasant. Our Supple Representative signed as "Marius" and we couldn't be more pleased with their support.

Sub Ohm Innovations
United States
Over 2 years using the app
March 22, 2023

This app has always worked really well for us. We just changed themes and had some issues with the code. Their customer service teams and developers hopped right on it and had it fixed within the day.

Ground Keeper Custom
United States
Over 2 years using the app
Orbit replied March 22, 2023

Thank you so much for this review! I'm glad to hear everything has been working so well :) - Emily, Head of Support

Edited September 21, 2022

I had support looking into an issue and they went above and beyond. She found another issue that I didn't know existed. The fix saved us cash and future headaches. Thanks, Paige!!

Lapco Paintball
United States
Over 2 years using the app
November 13, 2018

Excellent support with this product. Allows for wholesale pricing and discounted pricing for your resellers.

DrFormulas
United States
Over 2 years using the app
July 31, 2018

This app is amazing!

Easy to use and install.
The support team is great and very prompt to help you out if you ever need it.
I love that I can set up different levels of discount to different group of customers, it has definitely helped me to grow my business and save time by using the same platform for both my retail and wholesale business.

Donnaitalianajewelry
United States
Over 2 years using the app
November 9, 2022

The best app for Wholesale...more than 2 years with you....Gret Support!!. Thank you guys. Regards..

TRAIL B2B
Chile
Over 2 years using the app
Orbit replied November 10, 2022

Thanks for being such a loyal merchant!! I appreciate you! - Emily, Head of Support