B2B Wholesale Club , 732 reviews

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced pricing management, easy-to-use interface, and smooth Shopify POS integration. Its ability to apply tag-specific discounts is particularly beneficial. The app is known for not causing website slowdowns and offers a 30-day free trial. Customer service, especially representatives Kay, Paige, Alex, and Jack, is commended for their prompt and efficient responses. However, some merchants find the lack of multi-currency support limiting for international businesses.

March 2, 2022

I use this app to separate my costumers into groups with different discounts and conditions. It saves me a lot of hassle because it's all automatic!
I couldn't be more impressed with costumer support either. Very fast to respond and eager to help. They even helped out with problems I had in my code regarding other apps.
I recommend!

Papeloja
Portugal
4 months using the app
Orbit replied March 2, 2022

So happy to hear this. Glad you're having a good experience so far! - Emily, Support Lead

September 20, 2022

I have't been using this app so much but it seems really good with our theme (Athens)
but i got help installing everything by the support, Jack was really helpfull and professional!

Fast Car
Sweden
4 months using the app
Orbit replied September 20, 2022

We're happy to hear you are all set up and ready to go! Thanks for using Wholesale Club - Jamie, Product Manager

May 27, 2015

Awesome app! Looked around at multiple apps to get exactly what we needed and Supple provided! Quick response and support, I can't even tell you the last time I've had support as quick to respond and assist with questions. Highly recommend!

Need Fixed Parts
United States
4 months using the app
November 2, 2022

Used Wholesale Club to quickly set up employee discounts on select products in our employee store. I ran into an issue with displaying customized prices so I bought the CoPilot program from Orbit. The team was polite and quick and got me all sorted out. Highly recommend.

Commissary USA
United States
4 months using the app
Orbit replied November 2, 2022

Thanks so much for the review!! I'm happy to hear you found so much value in our CoPilot program :) - Emily, Head of Support

January 11, 2017

These guys are awesome!!!! The two apps i have are great, exactly what i need, but the aftercare and support is where these guys excel!
I had used a competitor, but switched to Supple to try them. I've never looked back and i can and have recommended them to friends and family!

Well done guys and keep up the great work!!!

Th Fuel Room
United Kingdom
4 months using the app
Edited September 13, 2022

We initially struggled with the implementation, but the Orbit support quickly came to rescue and everything is working smoothly with our new Wholesale Club app. We now easily match custom prices with each merchant and in addition we can offer our merchants the Net Term checkout. Perfect!

Xtrahunt
Denmark
4 months using the app
Orbit replied September 12, 2022

Thank you so much for this review!! - Emily, Head of Support

October 6, 2015

This app was my savior, we tried bold apps customer pricing before this and it was a fail for our store. But however this app is great, so easy to use and it does not create doubles of your products! And the support was great, Marius help me quickly and even removed the old code from bold apps! Highly recommend!

Southern Grace Outfitters
United States
4 months using the app
Edited February 22, 2021

Super support! The Wholesale club support is absolutely amazing. We had some issues with the setup and incorporating the app in the theme but Paige has bent over backwards to make sure all would be working properly. Really appreciate the support and quick response times. We called on her a lot and she was always happy to help!
The app is really good to give customers personal automatic discounts as Shopify itself does not have the proper tools for this. The app also lets you choose if customers can use discount codes in combination with their personal discount which was important to us. The only minus: it does not work well with some other apps like product filter and you have to switch the checkout settings to basic. For that it should be a little under the five star rating but the support was so good I could not give anything else but 5.

Crafted Society
Netherlands
4 months using the app
September 4, 2019

We have recieved Good service from the staff and the app is wellfunctioning in our website for our wholesale customers.

Integra Hogar SA de CV
Mexico
4 months using the app
March 15, 2019

We used this app to create custom pricing for our new website! Absolutely perfect. Their customer service is unmatched. They are there to help you along the way with anything you need!

One Stop CBDs
United States
4 months using the app