B2B Wholesale Club , 732 reviews

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced pricing management, easy-to-use interface, and smooth Shopify POS integration. Its ability to apply tag-specific discounts is particularly beneficial. The app is known for not causing website slowdowns and offers a 30-day free trial. Customer service, especially representatives Kay, Paige, Alex, and Jack, is commended for their prompt and efficient responses. However, some merchants find the lack of multi-currency support limiting for international businesses.

April 20, 2015

This is the third piece of wholesale software we tried, and the one we're sticking with. All of them function well, but Supple Wholesale's developer was available to help us with issues customizing the software to meet our specific needs within hours instead of days, and for a fraction of the cost.

We couldn't be happier with Supple, and highly recommend it.

The Dragontree Apothecary
United States
4 months using the app
November 16, 2016

We're very pleased with this app and the support that has come with it! They have been very helpful with all our enquiries, and the process is seamless.

Mango Tree Knobs
United Kingdom
4 months using the app
October 18, 2021

I used this app to discount each customer group. This app is really useful and the customer staff is really kind. They always do their best when I require or ask something. (The staff name is Kay in my case) I super recommend this app!

KFOOD-DW
Australia
4 months using the app
Orbit replied October 19, 2021

Thanks so much for this review! - Emily, Support Lead

Edited April 21, 2022

We use WC to create a VIP shopping area on our D2C website. The app is easy to use and install. I do wish there was greater flexibility in pairing discount codes with WC discounts, but I believe those problems stem more from Shopify limitations than the app itself. Customer service is top-notch. They have been incredibly friendly and helpful, and have done everything from implementing small customizations to work with our website's theme to larger patches and bug fixes.

EXPED USA
United States
4 months using the app
Orbit replied January 11, 2022

Thank you so much for the kind words! I'm glad to hear everything is working so well for you :) - Emily, Support Lead

March 24, 2021

We love using this app and appreciate the amazing customer service from Pixel! Personally, I have used wholesale for several stores and have always had a great experience

O3NC
Canada
4 months using the app
April 18, 2023

Great app. We have downgraded from Shopify Plus, and our primary concern was how we would process wholesale orders. B2B Wholesale club has perfectly sorted this—also, huge thanks to Kay at the support desk and her speedy response time.

LittleLamb
United Kingdom
4 months using the app
Orbit replied April 18, 2023

So glad to hear you were able to find a solution with us! - Emily, Head of Support

July 8, 2021

Works really well for what I need to do. Support is beyond helpful. I really appreciate Rob and his team for their fast and accurate work to get the app to work perfectly with my theme!

Stren-Flex®
United States
4 months using the app
Orbit replied July 20, 2021

Thank you so much for your review, and I am happy to hear that you love our support! I will pass your kind words on to Rob and the team. - Rosie, Merchant Success

September 27, 2017

It's a great APP and wonderful support! Thank you guys a lot!!! I am happy to use your APP in my business.

Balisnake
Indonesia
4 months using the app
January 8, 2016

Very useful App - works well

Had inital problem when learning how to use the App so I contacted the developer

Immediate response and we had a great session on Skype sharing my screen and talking through my problem

Excellent App & Excellent support

.

Greenvits
United Kingdom
4 months using the app
March 1, 2016

The support was great - always willing to help with detailed explanations. This app uses percentages to get the wholesale price, but we do not use percentages for our wholesale pricing, so we had to enter like 46.6777758234876% to get the correct price, and it took a few passes to get it right. That's the only thing that caught us by surprise, but they came through with great support every time and the app worked exactly like it was supposed to. WAY better experience than the "Customer Pricing" App which was a total disaster.

Wula Drum
United States
3 months using the app