B2B Wholesale Club , 720 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its comprehensive wholesale management features, including custom pricing and discount application. Its compatibility with other apps and themes, reliability, and cost-effectiveness are also appreciated. Many have found the support team to be responsive and skilled, often resolving issues quickly. The app also provides a 30-day free trial for functionality testing.
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The orbit developers/support team has been crucial to our new site launch and setup! We have been so grateful for Kay and Alex’s help via email and chat.
We received fast, thorough, and thoughtful replies + real solutions! I felt very reassured knowing I had a direct line as we prepped for a new site theme launch.
Kay has also been super helpful in recommending other shopify apps to coordinate with our current suite to best meet our needs and just in making general shopify/ecommerce recommendations/sharing insights based on her experience. I felt confident in her expertise and So reassured!
I have been impressed with the simplicity of this app and backend setup, I now utilize them as a metric of comparison when looking for new apps for our store. Looking forward to continuing to learn and to try out Wholesale Club’s recommended integrations.
Thank you !
Wow I can't begin to express how thankful I am for you taking the time to leave this review. This is so detailed and it means a lot to me and our team. Thank you for the kind words!! - Emily, Head of Support
Been using the app for about a year. Not a fan of email only support, but since the instant chat was introduced the customer has been great!
FYI B2B a great addition would be if the discounted prices applied automatically when placing orders on the admin side.
but I'm loving the app overall
Thank you so much for the feedback here, I really appreciate it! Glad to hear our live chat has been an improvement :) - Emily, Head of Support
The app works very well, easy to setup. Technical support is fast and efficient. I recommend to everyone who needs to do wholesale.
Thank you! - Emily, Head of Support
Emily and Jack were amazing! I used the paid support service so I could streamline the setup and it’s worth it. Very responsive and makes sense to me to get those one on ones and bio issues in the butt from the start. Also very thorough with screen recordings and screen shots. Hoping we set it all up great and will find out soon enough as I trial the full wholesale club workflow!
Thank you and your team!
Thank you so much for this review, Vinny!! It was a pleasure helping you out :) Excited to see you launch the wholesale side of your store! - Emily
A great intro to B2B selling without paying a small fortune for the Shopify wholesale tier. Very easy to set discount groups and levels. Works flawlessly.
Support is superior. One support issue was dealt with fast and professionally, even including screenshots of where to go and what to do to correct the issue. (Thank you Jack!) ...and a follow up email to ensure everything was good.
After looking at other wholesale apps I can tell you... this is the right one!
Wow I really appreciate the detail of this review. I'm glad to hear you've had such a great experience and that the app is working so well for you! - Emily, Head of Support
The Wholesale Club app is the right app we need for our business. The Customer help team is very proactive in addressing your issues. Thank you team for always being so helpful!
Thank you so much for this review! - Emily, Head of Support
App gives you lots of options for customization. Support is helpful and responsive when we couldn't figure something out. To top it off, no frustrating language barrier if you know what I mean. (;
Thanks for this review, we appreciate it!! - Emily, Head of Support
Easy to use app and great support - perfect if you want to run a B2B on your store without committing to a Plus subscription
I appreciate you leaving this review! Thanks :) - Emily, Head of Support
Easy and intuitive app to help power our B2B wholesale business. Customer service is always quick to respond and help resolve any issues we come across.
So happy to hear this, thanks for sharing!! - Emily, Head of Support
Very helpful...we wanted a special customisation and their team went out of their way to do it in a very quick timeframe. Their response times are quick, friendly and professional. In terms of the App, it functions exactly how it is described. 10/10 would recommend this App to any business making the leap into wholesale.
Thank you so much for leaving us such a positive review!! I'm thrilled to hear it's been a great experience using our app so far! - Emily, Head of Support