B2B Wholesale Club , 657 reviews

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining wholesale operations with features like individual price setup and handling large inventories. It's praised for its performance, functionality, easy integration, and compatibility with Shopify's POS system. The support team is noted for their quick responses and helpful advice. Many find the app budget-friendly and useful for onboarding new customers with special prices.

March 20, 2023

I unfortunately couldn't get B2B Wholesale Club to play nicely with other App integrations on my shopify store. So, was forced to uninstall it after about $2,000.00 and many hours of time trying to troubleshoot a successful implementation of the tool. I'm going to have to find another B2B solution.

I do believe B2B Wholesale Club would be fine on its own without other Apps that effect product discounts. In my opinion, it is probably a good decision to install this App ONLY if you do not plan to install or affect discounted pricing for D2C e-comm purchases.

Vafels
United States
Over 2 years using the app
Orbit replied March 20, 2023

Hi! I'm so sorry you had incompatibility issues with another app. This can happen from time to time, generally when two apps are competing for the same spot on the storefront. The best thing to do is always to reach out to us first! I also want to clarify the only charges you received from us were 2 monthly subscriptions totalling $84.50 which I've now refunded. I've followed up in an email with more detail :) - Emily, Head of Support

March 13, 2023

Works Great! Very seamless. Very good customer service/tech support. We had a small bug, Orbit replied and fixed the issue over the weekend!

Heatgene
United States
Over 1 year using the app
Orbit replied March 14, 2023

Thanks for this review! I'm happy you had a good experience :) - Emily, Head of Support

March 6, 2023

Great app and support team. Installation is a breeze and so far we have been able to utilize all features without any major bugs.

DryEyeRescueWholesale.com
United States
Over 1 year using the app
Orbit replied March 7, 2023

I'm so glad to hear it's been breezy so far! Thanks for sharing :) - Emily, Head of Support

August 13, 2023

The app was so simple and easy to configure and the support is responsive whenever there's an issue with the setup. They will guide and help you to resolve the issues immediately. Thank you.

Side note: would be best if the app is compatible with Ajax carting.

Little and Wood
United States
4 months using the app
Orbit replied August 15, 2023

Thank you for leaving this review! I really appreciate the feedback - ajax compatibility is a big request we're getting and something our Product team has been exploring. I appreciate you speaking up about it! - Emily, Head of Support

March 10, 2023

Excellent customer service. Very good support. Hope this app helps us achieve the wholesale goals. Great app.

Soothing Crystals
United States
6 months using the app
Orbit replied March 10, 2023

I am glad you like it so far! Thanks for sharing :) - Emily, Head of Support

October 26, 2022

This app has been a great solution for organizing our wholesale orders, and the customer service is 5 star!!

STONE FOX SWIM
United States
2 days using the app
Orbit replied October 26, 2022

I'm so glad to hear this! Thanks for sharing! - Emily, Head of Support

June 17, 2023

The app was a little buggy, but the team helped troubleshoot and it works perfectly now! No other app comes close to this

Ember Body Jewelry
United States
1 day using the app
Orbit replied June 21, 2023

I'm so glad to hear everything is working well for you! Thanks for the review :) - Emily, Head of Support

March 1, 2023

Amazing app with all the B2B features covered with easy user interface and good customer support team.

B2B Holistique
India
9 months using the app
Orbit replied March 1, 2023

I appreciate the kind words, thanks for this review! - Emily, Head of Support

May 2, 2023

Easy to setup and they have amazing customer support. They responded and solved the encountered problems extremely quickly.

DY Nutrition Schweiz
Switzerland
About 7 hours using the app
Orbit replied May 3, 2023

Thank you!! - Emily, Head of Support

November 10, 2022

Wow! After using Wholesale Gorilla then switching to Wholesale Club?? Wholesale Club was very helpful. and available.

UNSUN Cosmetics
United States
10 months using the app
Orbit replied November 10, 2022

Wow I'm so glad to hear this! Thanks for the glowing review :) - Emily, Head of Support