B2B Wholesale Club , 720 reviews

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive wholesale management features, including custom pricing and discount application. Its compatibility with other apps and themes, reliability, and cost-effectiveness are also appreciated. Many have found the support team to be responsive and skilled, often resolving issues quickly. The app also provides a 30-day free trial for functionality testing.

August 13, 2023

The app was so simple and easy to configure and the support is responsive whenever there's an issue with the setup. They will guide and help you to resolve the issues immediately. Thank you.

Side note: would be best if the app is compatible with Ajax carting.

Little and Wood
United States
4 months using the app
Orbit replied August 15, 2023

Thank you for leaving this review! I really appreciate the feedback - ajax compatibility is a big request we're getting and something our Product team has been exploring. I appreciate you speaking up about it! - Emily, Head of Support

June 28, 2023

So happy with this app. I love that you can set custom prices rather than doing a percentage. The support is phenomenal! Seriously the best app support I have ever encountered.

Ornamental Things
United States
3 months using the app
Orbit replied June 28, 2023

Wow thank you SO much for this glowing review!! I'm so glad to hear such kind words about our support team. - Emily, Head of Support

August 3, 2023

Easy to set up and any time we've needed assistance the service staff is quick to respond with a solution.

Pure Essentials Supplements
United States
3 months using the app
Orbit replied August 8, 2023

Thanks for leaving this review! - Emily, Head of Support

June 7, 2023

5 Stars for Alex!! Awesome help and understood what I was asking. Thankful for people like Alex who know how to do their job!

Glacier Outdoor Products
United States
3 months using the app
Orbit replied June 7, 2023

This is so nice of you to say!! Thank you for the extra kind words :) - Emily, Head of Support

September 29, 2023

great customer support!

HERO
United States
3 months using the app
Orbit replied October 3, 2023

Thank you!! - Emily, Head of Support

April 16, 2023

App does exactly what we need and for significantly cheaper than wholesale with Shopify Plus. Their customer service is excellent - they are quick to respond and ready to help making customisations to suit our needs (thanks Jack!)

Au Naturale Cosmetics
United States
About 1 month using the app
Orbit replied April 17, 2023

Thank you for leaving this review! I'll be passing along this feedback for Jack :) - Emily, Head of Support

May 17, 2023

I was trying to add a functionality to my store and Kay helped me tremendously. In fact, she ended up completely setting it up for me. She made it so easy. This app has been just what I needed for my wholesale store. I would highly recommend this app and the support is incredible and prompt.

KDWholesale.net
United States
About 1 month using the app
Orbit replied May 17, 2023

Thank you for sharing your experience! I'm so pleased to hear the app (and Kay!) have been so helpful to you so far :) Thanks for leaving this review! - Emily, Head of Support

April 18, 2023

Great app. We have downgraded from Shopify Plus, and our primary concern was how we would process wholesale orders. B2B Wholesale club has perfectly sorted this—also, huge thanks to Kay at the support desk and her speedy response time.

LittleLamb
United Kingdom
4 months using the app
Orbit replied April 18, 2023

So glad to hear you were able to find a solution with us! - Emily, Head of Support

February 21, 2024

Fantastic app with even better support

Fivics USA
United States
Orbit replied February 23, 2024

Thank you!! - Emily, Head of Support

Edited March 1, 2024

this app has been great - everything that i needed. the customer service is STELLAR! very helpful team.

UNDER LUNA™
United States
5 months using the app
Orbit replied May 23, 2023

Thanks for the review! - Emily, Head of Support