B2B Wholesale Club , 731 reviews

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex pricing structures for various customer types and product groups. It's ideal for businesses wanting to offer variable pricing based on the logged-in merchant. The app is praised for its seamless integration with Shopify POS and other apps, and its ability to handle large inventories without slowing down websites. Merchants appreciate the easy installation, prompt customer service, and the 30-day free trial. The support team is commended for their quick and efficient assistance. The app is also appreciated for its cost-effectiveness and its ability to set up discount wholesale pricing and net terms using tags, without requiring changes to the theme's liquid code.

Edited February 12, 2024

Great service, very helpful. Good app to show the discounted prices with the original price crossed out on the collection and product pages. Just struggling to integrate it with another app that seems to be overriding the product page settings!

Tyneham Luxury Products Retail
United Kingdom
25 days using the app
Orbit replied February 14, 2024

Thank you so much for leaving this review, I really appreciate it!! - Emily

March 12, 2024

Alex hopped on to help me out and was super cool. They managed to get me sorted after I got stuck trying to setup a reinstall for a new theme, and gave me some tips moving forward on how to fix it myself if I need to. Also they're just fun to chat with. Keep up the great work Alex :)

SportsbasementDev3
United States
4 days using the app
Orbit replied March 14, 2024

Wow I'm so glad to hear that Alex was so helpful!! Will definitely be sharing this positive feedback with them :) - Emily, Head of Support

March 20, 2024

Awesome! Great customer service and support!

StayFlush Motorsports
United States
Over 2 years using the app
Orbit replied March 22, 2024

Thank you so much! - Emily, Head of Support

January 7, 2024

Great functionality! No changes required to the theme's liquid code. The app offers a couple features that even the other companies don't have. It works great and support is amazing. I had an issue related to my theme, not the app, and they were able to fix it quickly and even retain some features in the theme I wanted! Highly recommend!

Dude Candle
United States
About 2 months using the app
Orbit replied January 10, 2024

I'm so happy to hear this great review! Glad it's been working so well for you :) Thanks for sharing. - Emily, Head of Support

February 21, 2024

Fantastic app with even better support

Fivics USA
United States
About 2 years using the app
Orbit replied February 23, 2024

Thank you!! - Emily, Head of Support

December 14, 2023

This app is great for automatically discounting for your wholesale customers! Customer service is great across both apps we are using in our store.

Karen Pryor Clicker Training
United States
Almost 8 years using the app
Orbit replied January 3, 2024

Thank you!! - Emily, Head of Support

March 4, 2024

Support is very helpful. Works as expected!

ALVIN Drafting, LLC
United States
Over 1 year using the app
Orbit replied March 6, 2024

Very glad to hear this! Thanks for leaving a review! - Emily, Head of Support

December 23, 2023

Mind blowing customer support! The team helped us solve a number of issues even though they not were caused by the app it self.
Highly recommended supplier of apps :)

Orbit is a safe and sound supplier of apps, and really commits to make sure their customers get all the help they need.

Frivannsliv
Norway
4 months using the app
Orbit replied January 3, 2024

This is so nice to hear, I appreciate you sharing it with us! Happy New Year :) - Emily, Head of Support

February 12, 2024

Support was great; the answers to my questions were direct and accurate. I did not have to waste time explaining myself.

The Sprucery
United States
14 days using the app
Orbit replied February 14, 2024

We definitely aim to be as succinct as possible, I'm glad this resonates with you! Thanks for this review :) - Emily, Head of Support

January 16, 2024

Kay and their customer service support team is fast and reliable in resolving issues we faced with the app.

Simply Toys
Singapore
Almost 4 years using the app
Orbit replied January 17, 2024

We appreciate you sharing this feedback! - Emily, Head of Support