Wholesale Gorilla

We have always been a wholesale B2B only company, however we recently opened to the general public. We needed an app that would allow us to separate our pricing along with other content between retail and wholesale customers. After trying many other apps, we decided to go with Wholesale Gorilla. Not only does that app check all the boxes, but the support team has also been amazing in helping with specific customizations. Clementine has always gone above and beyond and is super fast getting back to us.

It's a fantasic product easy to use and most importantly support is fast and reliable. Great work team.

Super easy way to set up and operate a Wholesale Store on the backend of your Shopify store without having to sign up for Shopify Plus! The Gorilla Wholesale team is very responsive and helped us work through any questions or missteps we had.

I used this wholesale app first, then when I redid our website I tried out two other highly ranked wholesale apps, but came back to this one. Here is what I love about this app:

1. It has a line sheet that my wholesale customers can easily order/reorder from. None of the others have that.
2. It isn't cumbersome and doesn't mess with my website code. Does exactly what it says it is going to do and nothing more.
3. IT WORKS WITH SHOPIFY CALCULATED SHIPPING!! This was a must for me as one of the others did not. I can set a $65 free shipping for my retail cusomters and override it in WG for my wholesale customers at $400. And, it makes sure I am not overcharging my customers on shipping, which I love.
4. It gives me everything is has at one price instead of nickle-and-diming me. Also a very generous trial period so I have adequate time to play with it before paying. The others only left me a day or so by the time they had it installed (installation was part of the trial period).

What I don't like is that it needs to be prettier. It does not look as good, or fit as well asthetically, on my website as the other two apps I tried and you cannot easily change the appearance of the landing pages/forms. I want to be able to scale the side columns on the line sheet so the collections listed didn't wrap to the next line, and to be able to change the font and the way the notifications appeared on the link pages. I have a guy who can code so I am going to have him do those changes for me so it goes better with my website. If I didn't it would have been a more difficult decision for me between the apps.

I got the best support I could wish for and I am very happy for this. I firstly was very frustrated because I could not find out of what I needed, but the support was very friendly and prompt. Thank you!

Update from 01/13/2021 - great app, great support - glad we decided to go with that app. 5 stars for both product & support experience - thanks!! Update from 12/08/2020 - again a great support experience. I contacted them again (via email this time) and received a complete & competent answer again. Great support experience again & great product, too. We are still evaluating & testing this app, but so far - it does everything we want/need. The primary reason for giving 5 stars at this stage - is their great & outstanding customer service. We have installed many other apps and I had numerous support chats with other apps & support centers. I have to say - the Gorilla support goes the extra mile. They were very responsive and I have no doubt they will resolve all the questions or issues I have (very few actually). If - after we have completed our integration & feature/functionality testing we come to a different conclusion - I will write another review - otherwise I will confirm the Stella experience, which we had so far with the Gorilla app and especially their customer service!! 5-Stars!!

Great app and excellent support. They really have gone above and beyond to help me get this app working with my theme. I've tried other wholesale apps in the past and this is the only one that I've managed to get working right. Would happily recommend.

I have tried literally every single wholesale app that the shopify app store has to offer and I even paid a fortune to have a custom wholesale app made for me. I wasn't happy with any of them. Wholesale gorilla is SO AMAZING! It works so so well and has every function that I need it to. It's easy for my wholesale customers and easy for me as the owner. The customer service is so fast, I've emailed them so many times with random questions and they always respond within a couple hours with a very detailed response. IF YOU HAVE WHOLESALE CUSTOMERS DON'T WASTE YOUR TIME WITH THE OTHER APPS THIS ONE IS BY FAR THE BEST! I was hesitant since it's pretty new, but it the best!

Wonderful app! I have tried a crazy amount of wholesale apps and none of them fit the bill quite like this one. There are a few more things I would like for it to be able to do, but Matt is very open to suggestions.

La mejor herramienta que he encontrado para mis mayoristas y la atención al cliente muy TOP. Incluye todas las funciones que necesitaba para mis clientes mayoristas y cualquier problema que he tenido me lo han solucionado rapidamente.