Wholesale Gorilla , 248 Rezensionen

Gesamtbewertung
4,6
Anzahl pro Bewertungsstufe
  • 81 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 4 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 6 % der Bewertungen sind 1 Sterne
Bearbeitet am 23. November 2021

Update-Wholesale gorilla contacted me and everything was fixed within a few hours. Excellent customer service. **When this app was installed the person doing the work trashed the code for the product pages. All my product photos are hidden. I've had to hire someone to fix the problems.

Balsamroot Jewelry
Vereinigte Staaten
Etwa 2 monate mit der App
6. Oktober 2020

Best wholesale app out there. Great features, simple and easy, and the support team are really helpful.

Zorali
Australien
Etwa 2 monate mit der App
Bearbeitet am 5. Februar 2021

I was looking for a wholesale app that is able to deal with European VAT Laws and wow ... I am absolutely fond of the support! It is absolutely OUTSTANDING! This is also why I decided to buy this app, although they are only in the development of a feature I would love too ... Discount x requires you to buy amount y of a product. For sure also this feature will be implemented soon and they gave me great advice on how to work around until then! I just love the fast checkout form, that the wholesale customers are tagged by the app, set VAT exempt and the app gets it right so that customers from AT (where I am located) must pay VAT and all others from EU not. All of that saves so much time and gives the customer an easy shopping experience. Also that they can use net Terms payment ... Yes I am absolutely fond of Wholesale Gorilla app and THE TEAM! I wholeheartedly recommend them!

eyvosense
Österreich
Etwa 2 monate mit der App
15. April 2022

We have been using this app for a while now and have had really good success with it, and it has helped streamline our wholesale orders via Shopify. It is very straightforward to set up and maintain. The customer service / support is top notch!

Caskata
Vereinigte Staaten
Etwa 3 jahre mit der App
15. Juli 2022

I've used this app to create a locked wholesale store with location based wholesale pricing, pack multiples & payment terms and it is working so well! The support team are amazing - prompt and so helpful. I cannot thank them enough for their assistance getting us set up.

Tonic Wholesale
Australien
Etwa 2 monate mit der App
6. April 2022

When setting up Gorilla, if customers went to our shop (not using the quick order form), trade customers couldn't see the trade price until products were placed in their basket. Ann at Gorilla quickly changed this for us. Excellent customer service - thank you!

Skin:Genius Skincare
Vereinigtes Königreich
Etwa 2 monate mit der App
3. März 2020

Easy to set up with great instructions. It took a little bit of time to understand all the differences between retail and wholesale and get into the logic of the app with the product tags.

TAUKO
Finnland
Etwa 2 monate mit der App
4. Mai 2020

Great app for our wholesale platform. Was the best option for our shop. The support is great. Zach helped us out really quickly with a few compatibility issues we had. Definitely recommend this app!

Lightyear Athletics
Niederlande
Etwa 2 monate mit der App
6. Januar 2023

Thus far this is a great wholesale app and you get a lot for the price! I've had 2 issues crop up and each time their customer support was responsive and helped get me back on track and operational with 2 days (a lot is due to I think time zone so that's understandable). So far, I'm very happy with their service!

Interface for setting up my discounts is incredibly easy to use too.

Fatty Pancake
Vereinigte Staaten
Etwa 2 monate mit der App
Bearbeitet am 12. April 2021

Does everything we wanted our past wholesale apps to do. Thank you! Ran into an issue where requests for help weren't being responded to but it quickly got fixed after they realized our requests were being sent to their SPAM folder (see old comment below) -------- In the exact same boat as the previous comment. Love the app but we've submitted numerous requests for help recently that have not been answered. Sent them from several different email addresses. Please respond or we will have to move on. This has become extremely frustrating.

Baleen
Vereinigte Staaten
Etwa 2 monate mit der App
Wholesale Gorilla hat geantwortet 12. April 2021

Hi there,

I'm glad you're enjoying the app! I'm sorry about the frustration you experienced when trying to contact us.

It looks like our ticketing service was incorrectly flagging the email you reached out to us from as a potential spam email. Sorry about that!

We've reached out to you via email, and are happy to help you with any other issues you may have there.
Thanks,
Matt