Wholesale Gorilla , 247 reseñas

Calificación general
4,6
Recuentos por nivel de calificación
  • El 81% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 4% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
17 de julio de 2019

Great app and excellent support. They really have gone above and beyond to help me get this app working with my theme. I've tried other wholesale apps in the past and this is the only one that I've managed to get working right. Would happily recommend.

Nikura
Reino Unido
5 meses usando la aplicación
3 de octubre de 2018

I have tried literally every single wholesale app that the shopify app store has to offer and I even paid a fortune to have a custom wholesale app made for me. I wasn't happy with any of them. Wholesale gorilla is SO AMAZING! It works so so well and has every function that I need it to. It's easy for my wholesale customers and easy for me as the owner. The customer service is so fast, I've emailed them so many times with random questions and they always respond within a couple hours with a very detailed response. IF YOU HAVE WHOLESALE CUSTOMERS DON'T WASTE YOUR TIME WITH THE OTHER APPS THIS ONE IS BY FAR THE BEST! I was hesitant since it's pretty new, but it the best!

tossd
Estados Unidos
5 meses usando la aplicación
11 de enero de 2019

Wonderful app! I have tried a crazy amount of wholesale apps and none of them fit the bill quite like this one. There are a few more things I would like for it to be able to do, but Matt is very open to suggestions.

The Mix Mercantile
Estados Unidos
5 meses usando la aplicación
1 de marzo de 2021

La mejor herramienta que he encontrado para mis mayoristas y la atención al cliente muy TOP. Incluye todas las funciones que necesitaba para mis clientes mayoristas y cualquier problema que he tenido me lo han solucionado rapidamente.

Besocks
España
5 meses usando la aplicación
Fecha de modificación: 2 de julio de 2020

Good app but super limited.

They work off of proxies, so no templates are really involved to modify. Having an issue where we cannot allow wholesalers to commit to stock (purchase stock) while not allowing retail customers too. SUPER IMPORTANT.

Customer service is OK and responsive (reasonable time frame) but offer no chat or phone support. They offer very little solutions other then 'we cannot customize please contact a developer.'

I was very excited to try them out as they come off as a 'small business wholesaler who understands the demands/challenges of small businesses' but in reality, they offer similar functionality to other wholesale apps. Id still recommend them, but definitely limited and would look at other options on the table.

- you cannot modify the application form
- you have very little customization options on the quick form
- orders are being auto drafted upon checkout for dealers, but if product is out of stock it prevents them from doing this
- do yourself the favor and look at competitor apps and compare functionality

Vibe
Estados Unidos
5 meses usando la aplicación
Wholesale Gorilla respondió 6 de julio de 2020

Thanks so much for the feedback. While you can prevent wholesale or retail customers from purchasing certain products with Wholesale Gorilla, it sounds like you want to have different inventory settings for wholesale/retail customers for a single product? If so this is a request we hear a lot, but unfortunately Shopify will not let us submit an order if any out-of-stock items are in the cart. Since Shopify doesn't provide developers a way to set customer-specific inventory at this time, the best workaround is to create a retail-only and wholesale-only product so that these groups of customers can be limited to the inventory you set for each product. In some cases we can develop a workaround for Shopify's limitations, but in other cases all apps are limited by the same rules they set.
As for the customization/proxies issue we definitely agree that more customization options are essential, and we are excited to be releasing a much more robust way for merchants to customize wholesale pages this fall.
Thanks again for your input. We are committed to helping small businesses by continuously working to improve and expand on our feature set, and hearing from merchants directly is the best way for us to do this.

14 de enero de 2021

WSG has great features for different wholesaler scenarios and excellent customer support. Highly recommend!

Lemi Shine
Estados Unidos
5 meses usando la aplicación
6 de septiembre de 2018

This is the best wholesale app out there, in my opinion. We used a few others before we found Wholesale Gorilla, and there's no comparison- they just get what we as Shopify merchants need, and the features are so helpful and intuitive. I especially love the custom shipping prices options, the single page order form and customer service.

Graymarket
Estados Unidos
5 meses usando la aplicación
24 de septiembre de 2020

Love the app! it does everything it says it will and the quick order form is perfect for our customers purchasing multiple tint colors as it saves customers having to add to cart on each item then shop again! so we love this. Also the set up of the discounts/pricing was really quick and we find it easy to maintain or update. The customer support is always amazing, helpful, super friendly and i have a response the next morning when i come to work :)

Instant Hair & Beauty Supplies
Australia
5 meses usando la aplicación
27 de agosto de 2021

Still figuring it out but so far so good. Super helpful and expedient customer service is making it much easier to get up and running.

Flo Dancewear
Australia
5 meses usando la aplicación
5 de junio de 2020

easy to install, friendly and good human support. If you need simplicity at it's best, this is the app for you. If you need multi-level wholesaler level, and complex logic discount setting, this is not for you. I LOVE THIS APP and use this app on my customers' site If you need wholesale SIMPLIFY, then this is the one.

Sunne Tropical
Estados Unidos
5 meses usando la aplicación