Wholesale Gorilla , 247 reseñas

Calificación general
4,6
Recuentos por nivel de calificación
  • El 81% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 4% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
4 de marzo de 2024

I am yet to be up and running with the app, jsut because of internal delays but I understand the apps capability through and through - I have asked 100 questions and every question has been answered with absolute clarity and work arounds suggested where needed to meet my needs. I love it so far and the customer service is exceptional!

Viking Mode
Australia
6 días usando la aplicación
Wholesale Gorilla respondió 19 de marzo de 2024

Reviews like yours help us improve! We're thrilled you're happy and thank you for being a customer.

13 de marzo de 2024

I am very delighted by the customer services of Wholesale gorrila. Anytime I have questions they answer me elaborately in 1 or 2 days!

It is a very easy to use application and whenever you have questions, there is a very good help desk with quick responses

Vivrejewels
Países Bajos
20 días usando la aplicación
Wholesale Gorilla respondió 19 de marzo de 2024

Making customers happy is our goal! We appreciate your feedback and continued support.

Fecha de modificación: 1 de febrero de 2024

We tested the App for a few weeks and there were a few functional gaps that were important to us. We wanted the customer to have the option to select Pick-Up on their order. Prices on Products with variants could be misleading as the price for a Small Item may be shown below a Large item. A customer that is getting a Gorilla Discount on an item, is ineligible to receive a greater discount on that item if it happens to go on sale in the store to all customers.

The Customer Service was very good, however the addition of a Chat function would be more helpful and expedient than exchanging e-mails.

Wheatley Wares
Canadá
3 meses usando la aplicación
Wholesale Gorilla respondió 19 de marzo de 2024

We greatly appreciate this feedback and will keep in mind the improvements you've noted - especially involving our newer chat function.

6 de marzo de 2024

great product - easy to use!

Luxe Party NYC
Estados Unidos
Más de 3 años usando la aplicación
Wholesale Gorilla respondió 19 de marzo de 2024

Thanks so much! We're looking forward to adding even more cool features soon. Stay tuned!

27 de enero de 2024

Good app, but the help from the onboarding email and support desk has been great! I did find setting some aspects a little tricky, and some things I didn't understand, but the questions I asked the help desk were answered quickly, and they really helped me get to the exact issue. So really impressed, and I'm confident if I have further questions I'll get the answers I need.
Thanks!

Happy Scent Co
Reino Unido
11 días usando la aplicación
Wholesale Gorilla respondió 29 de enero de 2024

So glad our team made a difference! We're always here to lend a hand. Your feedback fuels our mission to make the app effortless – keep those suggestions coming!

8 de enero de 2024

The team from Wholesale Gorilla is amazing to work with. They are so friendly and responsive. They have an amazing solution made even better by their customer support!

Special Grounds Coffee Co.
Estados Unidos
16 días usando la aplicación
Wholesale Gorilla respondió 29 de enero de 2024

Thrilled by your kind words! We're always here to help. Try our Chat too!

15 de enero de 2024

Best App ever for B2B Shops. Not even the software, the support is autstanding. We had a lot of questions, issues and changes what they all solved. 5 stars ...

alub2b
Austria
18 días usando la aplicación
Wholesale Gorilla respondió 29 de enero de 2024

Thanks so much! We've got new product features on the horizon, and our door's always open for help.

14 de noviembre de 2023

Wholesale Gorilla is beyond a 5 Star app.

The customer service is absolutely incredible. Anytime I have an issue with my wholesale store front - minor or large - their support team is so quick to email back, fix the issue, test my site, & let me know when it’s complete.

As a small business owner, it is worrisome when you run into technological issues that prevent buyers from being able to access the website. When you choose Wholesale Gorilla, you are getting fast & reliable customer service.

Not to mention, it is super user friendly & easy to customize your discounts & wholesale storefront. Thank you Wholesale Gorilla for creating such a user-friendly platform for small business owners.

Hurricane Marsh Outfitters
Estados Unidos
Alrededor de 2 años usando la aplicación
Wholesale Gorilla respondió 21 de noviembre de 2023

Thank you for the amazing review! We are thrilled to have helped streamline your wholesale selling process and look forward to further enhancing our app and support offerings. We're always here to help, anytime you need us, and are just a quick email or chat away.

27 de octubre de 2023

We love Wholesale Gorilla! It's easy to use and we now have a lot of great accounts that just order right from our website. We offer drop shipping so it's really easy for our galleries/shops to take orders for prints and place the order on our site, they've already been paid by the customer and when they place an order on our site, we've been paid. No invoicing. Then our printer/framer ships directly to the customer. I don't even touch my prints anymore and it's been a game changer. - Erik Abel / abelarts.com

Abel Arts
Estados Unidos
Más de 2 años usando la aplicación
Wholesale Gorilla respondió 7 de noviembre de 2023

Hi Erik, thanks so much for the kind words! We're thrilled that you're enjoying our app, and can't wait to bring you even more great features.

10 de abril de 2024

アプリの使用感は複雑ではありません。
カスタマーサービスがフレンドリーで親切なので大変助かります。

Musubi
Japón
Alrededor de 3 años usando la aplicación
Wholesale Gorilla respondió 16 de abril de 2024

So glad you found it easy to use! We appreciate your kind words and support, and are always here to help.