Wholesale Gorilla , 247 reseñas

Calificación general
4,6
Recuentos por nivel de calificación
  • El 81% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 4% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
Fecha de modificación: 30 de diciembre de 2019

I got the best support I could wish for and I am very happy for this. I firstly was very frustrated because I could not find out of what I needed, but the support was very friendly and prompt. Thank you!

Wildbloomfriends
Noruega
6 meses usando la aplicación
Wholesale Gorilla respondió 9 de diciembre de 2019

Sorry for any confusion there. Shopify handles all billing for any apps listed on the app store, so as soon as you uninstall an app Shopify automatically cancels billing for the app.

We would be happy to approve a refund for any portion of the app subscription you didn't realize you were paying for. You can initiate the process by emailing Shopify support and they can take things from there.

An unfortunate feature of Shopify is that if you uninstall a day or two after a new billing cycle starts you will still be charged that month's full subscription fee. We have requested that they start prorating these charges but in the meantime we are can. issue a refund for unused days

Let us know if you have any questions. Thanks!

30 de abril de 2020

Perfect app , work great and IF you need support is fast and wonderfull!!! Really Raccomended for your business!

Svapologia
Italia
5 meses usando la aplicación
Fecha de modificación: 13 de enero de 2021

Update from 01/13/2021 - great app, great support - glad we decided to go with that app. 5 stars for both product & support experience - thanks!! Update from 12/08/2020 - again a great support experience. I contacted them again (via email this time) and received a complete & competent answer again. Great support experience again & great product, too. We are still evaluating & testing this app, but so far - it does everything we want/need. The primary reason for giving 5 stars at this stage - is their great & outstanding customer service. We have installed many other apps and I had numerous support chats with other apps & support centers. I have to say - the Gorilla support goes the extra mile. They were very responsive and I have no doubt they will resolve all the questions or issues I have (very few actually). If - after we have completed our integration & feature/functionality testing we come to a different conclusion - I will write another review - otherwise I will confirm the Stella experience, which we had so far with the Gorilla app and especially their customer service!! 5-Stars!!

GeezerGlide LLC
Estados Unidos
5 meses usando la aplicación
17 de julio de 2019

Great app and excellent support. They really have gone above and beyond to help me get this app working with my theme. I've tried other wholesale apps in the past and this is the only one that I've managed to get working right. Would happily recommend.

Nikura
Reino Unido
5 meses usando la aplicación
3 de octubre de 2018

I have tried literally every single wholesale app that the shopify app store has to offer and I even paid a fortune to have a custom wholesale app made for me. I wasn't happy with any of them. Wholesale gorilla is SO AMAZING! It works so so well and has every function that I need it to. It's easy for my wholesale customers and easy for me as the owner. The customer service is so fast, I've emailed them so many times with random questions and they always respond within a couple hours with a very detailed response. IF YOU HAVE WHOLESALE CUSTOMERS DON'T WASTE YOUR TIME WITH THE OTHER APPS THIS ONE IS BY FAR THE BEST! I was hesitant since it's pretty new, but it the best!

tossd
Estados Unidos
5 meses usando la aplicación
11 de enero de 2019

Wonderful app! I have tried a crazy amount of wholesale apps and none of them fit the bill quite like this one. There are a few more things I would like for it to be able to do, but Matt is very open to suggestions.

The Mix Mercantile
Estados Unidos
5 meses usando la aplicación
1 de marzo de 2021

La mejor herramienta que he encontrado para mis mayoristas y la atención al cliente muy TOP. Incluye todas las funciones que necesitaba para mis clientes mayoristas y cualquier problema que he tenido me lo han solucionado rapidamente.

Besocks
España
5 meses usando la aplicación
14 de enero de 2021

WSG has great features for different wholesaler scenarios and excellent customer support. Highly recommend!

Lemi Shine
Estados Unidos
5 meses usando la aplicación
6 de septiembre de 2018

This is the best wholesale app out there, in my opinion. We used a few others before we found Wholesale Gorilla, and there's no comparison- they just get what we as Shopify merchants need, and the features are so helpful and intuitive. I especially love the custom shipping prices options, the single page order form and customer service.

Graymarket
Estados Unidos
5 meses usando la aplicación
24 de septiembre de 2020

Love the app! it does everything it says it will and the quick order form is perfect for our customers purchasing multiple tint colors as it saves customers having to add to cart on each item then shop again! so we love this. Also the set up of the discounts/pricing was really quick and we find it easy to maintain or update. The customer support is always amazing, helpful, super friendly and i have a response the next morning when i come to work :)

Instant Hair & Beauty Supplies
Australia
5 meses usando la aplicación