Avis (272)

Note globale
4,7
Nombre d’avis par note
  • 82 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
17 juillet 2024

The customer service you get with this app is fantastic. They even went above and beyond to help me troubleshoot an issue that didn't have anything to do with the app. I would recommend this app to those looking for a wholesale option. The price rules are super simple to set up.

Fittings Metal Collection
États-Unis
Plus de 3 ans d’utilisation de l’application
Wholesale Gorilla a répondu 22 juillet 2024

It's fantastic to hear you're enjoying Wholesale Gorilla! Thank you for your review, and stay tuned for exciting new features.

8 juillet 2024

We had an issue where wholesale pricing was not showing up after some rule updates and right before 4th of July on a Thursday. I reached out to get the ball rolling in hopes I would have a response by the following Monday when I returned to work. Clementine responded the same day, and we started working through the issue. She even took a further look on July 4th and figured out the problem. It was an easy fix, and I didn't have to worry about customer complaints on Monday morning. This was my first time having an issue with the app, and it was because of a setting I overlooked on some new collections. Great app and amazing customer support! Thank you so much, Clementine! :)

Kitchly.com
États-Unis
Plus de 2 ans d’utilisation de l’application
Wholesale Gorilla a répondu 10 juillet 2024

Absolutely delighted to hear you love Wholesale Gorilla, especially as you have been a loyal Premium customer for several years! We pour our hearts into making it great, and your review is a huge motivator. Thank you!

30 août 2024

Great app to help expand our direct B2B/Wholesale business. App has a wide range of customizable features allowing us to offer tailored solutions for our customers. Support is fast and extremely helpful. Amazing app! Thank you Wholesale Gorilla team.

4XEM
Canada
Environ un mois d’utilisation de l’application
Wholesale Gorilla a répondu 3 septembre 2024

Your kind review absolutely made our day! We appreciate your business and look forward to helping further.

18 juillet 2024

Appreciated the help when we had another app causing problems at check out for our wholesale customers. This was fixed quickly and the customer service was great.

Shades of Gray Indigenous Pet Treats
Canada
8 mois d’utilisation de l’application
Wholesale Gorilla a répondu 22 juillet 2024

We strive to provide excellent service and your feedback lets us know we're on the right track. Thanks!

Modifié le 30 août 2024

I initially left a 1-star review due to a misunderstanding regarding a billing issue.

However, after reaching out to the app's support team, they responded quickly and resolved the issue by issuing a refund without any hassle. The team was extremely helpful and professional throughout the process. It's clear that they care about their customers and are willing to go the extra mile to ensure satisfaction.

I'm happy to update my review and recommend this app to others.

Great customer service!

Paul Russells Trade
Royaume-Uni
26 jours d’utilisation de l’application
Wholesale Gorilla a répondu 3 septembre 2024

We strive to provide excellent service and your feedback lets us know we're on the right track. Thanks so much!

21 juin 2024

Outstanding product and customer service / integration team.

KiwiDiamond
États-Unis
Presque 5 ans d’utilisation de l’application
Wholesale Gorilla a répondu 26 juin 2024

Thanks so much for the review, and for being a customer of Wholesale Gorilla for almost 5 years.

26 juillet 2024

quick and efficient

Japanime Games
États-Unis
Environ 2 mois d’utilisation de l’application
Wholesale Gorilla a répondu 12 août 2024

We're stoked you're loving the app! Your feedback keeps us going, and we appreciate your 5-stars.

11 juillet 2024

This app solves a lot of headaches for us, and we appreciate that! Customer service is fantastic with quick, very helpful responses. It checks a lot of boxes for us and is much better than the other wholesale software available outside of Shopify.

MyFirstSkateboard
États-Unis
3 mois d’utilisation de l’application
Wholesale Gorilla a répondu 15 juillet 2024

We so appreciate the 5-star review, especially from a Premium customer such as yourself. We're always here to help, and can't wait to bring many more exciting features to the app.

9 juillet 2024

I can't say enough good things about this app! The team behind it is absolutely amazing and incredibly helpful. Despite the timezone difference, they've been handled every customisation enquiry with quick and friendly support. It's so refreshing to interact with a team that genuinely cares about their users. The app itself is fantastic as well. The back-end is simple and easy to use and offers a lot of options for wholesalers to shop online.

Overall, I would highly recommend this app to anyone looking to streamline their B2B workflow and stay organised along with their B2C Shopify platform. Keep up the excellent work!"

Zag Bijoux
Australie
Environ 2 mois d’utilisation de l’application
Wholesale Gorilla a répondu 10 juillet 2024

Thanks so much for the amazing review! Your feedback means the world to us. We're constantly working to improve, so let us know if you have any ideas!

12 juin 2024

Helpful support.

Tika
États-Unis
9 mois d’utilisation de l’application
Wholesale Gorilla a répondu 26 juin 2024

So happy to hear you're enjoying Wholesale Gorilla! Thank you for being a valued customer.