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Some great tech help when needed. This app works well for our business for the 12 months we have been using it. Would recommend.
Thanks so much for the review! Your feedback helps us improve, and we are here for you if ever needed.
I've been using this app for a few years now and enjoy it. It's got the functionality I need for a good price. There have been the occasional hiccups, but their customer service team is responsive.
Thank you for your kind words! We're glad to hear that you've been enjoying the app. We're always happy to help via email or via our new chat support.
We have used this app for some time, though basic it does the job really well and the support team are excellent, always on hand to answer the questions we have, and replies are full of screen shots to help us out.
Easy to use, wholesale customers love it. Would be great to be able to see the wholesale sales separate to the online sales for reporting and KPIs.
We have been using this app for a while now and have had really good success with it, and it has helped streamline our wholesale orders via Shopify. It is very straightforward to set up and maintain. The customer service / support is top notch!
Clementine was super helpful and got my issue working again same day. The app could use better how-to's for customers but since their customer service is quick and easy, that helps a lot :)
The tech team/ customer service team are super helpful with any requests you have. We had a slight error made on setup but they have fixed it asap and have refunded me for the couple of months it didn't work as it should. The app is really easy to setup and use
The app has been great to help streamline our wholesale ordering process, and seems to be meeting most of our needs. The team have been very responsive and helpful with any questions we have had.
We use this app to help control the wholesale prices and accounts on our site. It works very well, but has some restraints when it comes to switching themes. Our site was down for 2 days since our customers were not able to complete the checkout process. I informed support, and they were quick to take action and communicated very well with me. Great app, Great service.
Thanks for the feedback! I'm sorry you had some trouble updating your theme. We will try to improve communication around changing themes to ensure other merchants have a smooth transition when updating their theme. Let us know if you have any other questions/feedback. Thanks!
I really like how easy it is to use this app, and all the functionality - however - it slows my site down. Of all the apps I have, this is the main offender. I'm hoping they can fix this.