Wholesale Gorilla , 247 vurderinger

Samlet vurdering
4,6
Antall per vurderingsnivå
  • 81 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 4 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 6 % av vurderingene er 1 stjerner
20. februar 2019

This app helped me do a lot of stuff that other wholesale app weren't able to to do. The support team is amazing, they helped me through out the whole set up and answered my questions promptly. Highly recommend this app. Lots of features and really really good customer support!

Westcoastees
Canada
11 måneder bruker appen
7. november 2018

Literally one of the best apps with the most thorough and quick customer service I have ever experienced with Shopify. Also the app covers all the features I needed without expensive add ons that other wholesale apps want to charge on top of the monthly they charge.

Gemtye
USA
11 måneder bruker appen
8. mai 2019

Wow! I had to drop everything and write this review. You will find NO easier way to have a completely integrated wholesale store in Shopify. We left a highly rated B2B app because of reliability and buggy issues with the software. Install this app and thank me later. They had us up and running within 24 hours and have always responded to questions I could of read in their support documentation. Gorilla has truly thought of the best possible way to do wholesale on Shopify. I can have different wholesale prices for each customer because Gorilla uses a tag system. So vendor A can have 50% off all prodcuts in the store while vendor B can have 40% off because they do less volume. You can also hard price products rather than use a percentage off. There is no importing of products into another companies website to host your Wholesale or B2B store. This system uses the existing shopify customer account creation. We added a menu link called WHOLESALE that easily allows a vendor to login or create a new account. You get notified of new accounts via email and can then attach it a unique wholesale profile followed by activating it for use. Way to go Gorilla!

Tackle Up®
USA
11 måneder bruker appen
4. april 2022

The app has been great to help streamline our wholesale ordering process, and seems to be meeting most of our needs. The team have been very responsive and helpful with any questions we have had.

The Boo Collective
Australia
11 måneder bruker appen
14. september 2018

This app has saved me hours of work and expense in setting up a second store. Together with the ease of use there is a great Quick Order feature so your customers can shop and check-out in no time. The customer support (fro Matt) is the best i've experienced with any Shopify application.

Well done & thank you :-)

Murray Medical
Storbritannia
10 måneder bruker appen
14. april 2020

A quality, intuitive app with excellent customer service! They have thought of everything you could need for a wholesale shop. Very easy to get in touch with support.

Iguana Beads
Canada
10 måneder bruker appen
Redigert 5. januar 2023

Updated Review: After seeing my review on their site, their head of customer service contacted me directly from their personal email to make sure I got the answer I needed. Amazing customer service. I believe there was an issue of my emails never reaching their support team, so if you do not get a response within 24 hours, try sending them an email from a different address.

Review on 1/4/2023: The app works pretty well. However, there is an issue with tagging customers as "Wholesale" when Shopify wants to default the tag to "wholesale" and apparently the lowercase "w" throws off the app from recognizing the customer as wholesale. I have emailed support 4 separate times in the last 30 days and have yet to hear from them. Lack of support is really making me rethink which app I use.

Sia Botanics
USA
10 måneder bruker appen
Wholesale Gorilla svarte 5. januar 2023

I'm so sorry you aren't getting the information you need. It looks like we wrote back around 7:30pm EST last night, can you check your spam folder in case the message went there? Someone from our support team will also email you directly in case a spam filter is getting in the way for some reason. We will monitor this and make sure you get the help you need asap.

28. januar 2021

this app hasnt worked since ive had it installed, im paying £30 a month and their support have ignored my emails for months

Wholesale-sweet-mouthful-mixes
Storbritannia
10 måneder bruker appen
Wholesale Gorilla svarte 29. januar 2021

Malik, I'm sorry you had this issue.

It looks we responded to your inquiries back on October 27th, but never heard back from you.

We've tried to contact you at the email listed on your Shopify account today, and it's saying the email is no longer active, and we don't have an alternate way to reach out to you. Can you reach out to us at support@wholesalegorilla.net?

We'd love to help get this resolved for you.
Thanks,
Matt

17. desember 2019

Tried so many apps before finding Wholesale Gorilla. Customer support is great and so is the app. Highly recommend

curatedtiger
USA
10 måneder bruker appen
10. juli 2023

amazing customer service. Great app as well. My customers can easily sign up and be classified as wholesale customers.

Very easy to use interface

JNI Wholesale Makeup & Cosmetics Distributors
USA
8 måneder bruker appen
Wholesale Gorilla svarte 12. juli 2023

Thanks! We're glad to hear that you're finding our app easy to use. We're particularly pleased that you've chosen to subscribe to our Pro plan, as this will give you access to even more features and benefits.