Omtaler (306)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 87 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 3 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 4 % av vurderingene er 1 stjerner
3. januar 2025

Udderly Custom LLC
USA
6 måneder bruker appen
Wholesale Gorilla svarte 7. februar 2025

Thanks for the 5 stars! Our small team strives to provide a 5 star experience far into the future, and are here for you if ever needed.

19. juni 2025

Motley Que
Canada
5 måneder bruker appen
Wholesale Gorilla svarte 14. juli 2025

Thanks for the five stars! We’re here whenever you need us, and look forward to delivering even more great features soon.

11. desember 2025

Mirth
USA
9 dager bruker appen
20. august 2025

Animal Essentials
USA
3 måneder bruker appen
Wholesale Gorilla svarte 26. september 2025

Thank you very much for 5 stars!

29. mai 2025

Deep Roots Living Soil
USA
2 måneder bruker appen
Wholesale Gorilla svarte 4. juni 2025

Thanks so much for the review! We strive to offer a 5-star experience, and are here for you.

6. juni 2025

RCR Medical Products
USA
1 dag bruker appen
Wholesale Gorilla svarte 14. juli 2025

It’s always rewarding to receive such positive feedback—thank you for the 5 stars!

24. oktober 2025

Alice et Maman
Belgia
Over 3 år bruker appen
Wholesale Gorilla svarte 7. november 2025

Thanks for the 5 stars! Our small team strives to provide a 5 star experience far into the future, and are here for you if ever needed.

23. juni 2024

Easy to use with very swift responses from the customer support team.

PHRB
Australia
16 dager bruker appen
Wholesale Gorilla svarte 26. juni 2024

Your kind review absolutely made our day! We appreciate your business and look forward to helping further.

11. mars 2024

Customer service was perfectly splending, thank you Chlementine for the qucik help and awesome service, looking forward seeing how much WSG will help me to automate sales processing.

Viiklund
Finland
14 dager bruker appen
Wholesale Gorilla svarte 19. mars 2024

Delighted you had a great experience! Your review helps others discover what we offer. Thanks!

15. januar 2024

Best App ever for B2B Shops. Not even the software, the support is autstanding. We had a lot of questions, issues and changes what they all solved. 5 stars ...

alub2b
Østerrike
18 dager bruker appen
Wholesale Gorilla svarte 29. januar 2024

Thanks so much! We've got new product features on the horizon, and our door's always open for help.

5. desember 2023

Looks good but didnt work propper. Several issues in the checkout process ...

Pergola24
Østerrike
2 dager bruker appen
26. oktober 2023

Sie schaffen es leider nicht die App qualifiziert zu übersetzen Support hält ein hin aber hat keine Lösungen die App ist absolut nicht verständlich und ihr Preis definitiv nicht wert

Bobbis Store
Tyskland
Rundt 1 måned bruker appen
Wholesale Gorilla svarte 7. november 2023

Thank you for testing our app. Our app admin is not available in German, only English. Recently Shopify rolled out auto-translation in the Shopify App page, which gave the impression our app and many other apps were enabled for German and other languages. We apologize for the confusion. If you would like to try us out in the future, we're happy to facilitate the install process with you over Zoom to hopefully alleviate any language issues in the app admin. Thank you again.

30. juni 2023

There are a lot of wholesale apps available and so choosing the right one is a difficult decision. However I went with Wholesale Gorilla after reading reviews on the shopify platform and also independent blogs and reviews. They have been absolutely brilliant at helping me along the way of set up and answering questions the same day.The set up process is actually quite straightforward but anything I was unsure about they took the time to help. I love the way my wholesale site looks the same as my retail site as I didn't want to lose any of my design. I would absolutely recommend anyone looking to start a wholesale platform to use Wholesale Gorilla. A big thank you to all the team but especially Clementine who has guided me every step of the way.

KHOAL
Storbritannia
30 dager bruker appen
Wholesale Gorilla svarte 3. juli 2023

Thank you for your feedback! We're glad you're happy with Wholesale Gorilla and our customer service. We take pride in providing excellent service, and we're always here to help.

18. mai 2023

This app let me cancel my other subscription costing much more money.
It does what I need.
Plus I had a few questions & they were answered very quickly !!!!

Principle Denim
USA
1 dag bruker appen
10. mai 2023

With minimal effort and time on my part, this app has provided me with a complete wholesale solution for my business... and it's simply bolted on to my existing retail store! the support has been excellent for the few minor style customisations required for my theme. Highly recommend!!

Butcher Baker Grocer
Australia
Rundt 2 måneder bruker appen
Wholesale Gorilla svarte 11. mai 2023

Thanks for the love, let us know if you need any help in the future!

29. mars 2023

10 STARS!!! If your company is looking for a Wholesale App to connect to your Shopify, Look no further. Gorilla Wholesale is YOUR ANSWER! We recently had to opportunity to work with this amazing company developing and incorporating more options for your wholesale needs. If you happen to have a company that handles your own inventory for retail and wholesale and can not find an app that keeps your inventory tracking separate, THIS APP WILL NOW HANDLE YOUR NEEDS!

No need in paying for a second store or a costly app that does not provide you with the specific needs that you are looking for to handle all your business from one Shopify store. This NEW AND IMPROVED app does it all and MORE!

We are a small company that offers retail and wholesale and had been struggling for months and months trying to find an app that we could allow our wholesalers to place orders with us but we did not want the wholesalers to take from the retail inventory that we personally control in our warehouse. We downloaded several apps that we thought would work but were unsuccessful including Gorilla wholesale, the difference was, Gorilla wholesale listened to our specific needs.

Gorilla wholesale realized after speaking with us that there was not any wholesale app out there to fit the needs of small companies such as ourselves looking to handle retail and wholesale from one store without messing up our inventory and diligently worked side by side with us PERFECTING AND IMPROVING their app.

We can not brag about their customer service enough! Every single question was answered in a timely manner. If there was a problem, you better believe they found the solution. Hands down, without a doubt, we will be a forever client!

1000% Recommend Wholesale Gorilla for these folks don't Monkey Around!

Arkaholic® Apparel
USA
2 måneder bruker appen
7. februar 2023

Tried having my team reach out to them to fix the issue because the app is tagging customers incorrectly causing wholesale customers not being able to login.

The wholesale gorilla support has been unable to identify the problem for weeks saying "that it is working just fine" when it is not. I don't know if they are manually adding the correct tag themselves when they test it or what is going on but I've been sitting here for 2 hours trying to figure out whats wrong and I think I finally found the issue but now Im waiting back from them on how to fix it, wasting more time.

Im sure their app works fine when the settings are correct, but their support being unable to identify the actual problem is a red flag for me since Im busy with other important things and they were unable to fix this without the CEO of a $100,000/month company digging around in the back end.

Kandy Boy
USA
6 måneder bruker appen
Wholesale Gorilla svarte 27. juni 2023

We're sorry for the trouble with the app tagging customers incorrectly. We identified the issue and fixed it after our video call. Unfortunately, there were some delays in working with your team, which prolonged the issue. We appreciate your patience and understanding.

19. juli 2022

Customer support is top notch and the interface is super intuitive. I would recommend this for any company trying to start their wholesale journey

Sweetwood Smoke & Co.
USA
7 dager bruker appen
5. mai 2022

I received great costumer service from Ann. I received a quick replies and prompt solution to my problem.

Bellanina Institute
USA
Rundt 3 år bruker appen
13. april 2022

The app does an excellent job of using tags to customize everything for various levels and price points for our wholesaler customers. We had several questions during the onboarding and the wholesale team went above to answer and assist with everyone.

SoundTools
USA
2 måneder bruker appen
11. april 2022

Having used Wholesale Gorilla for multiple different businesses, when it came time to setup the wholesale sector for a new business it was a no brainer to go with Wholesale Gorilla again. They are quick to respond to enquiries and their team are so incredibly helpful with any issues that may arise. I have used other wholesale apps and none compare to Wholesale Gorilla.

Pool Buoy USA
USA
Rundt 1 måned bruker appen
25. oktober 2021

Great app for our wholesale customers. Instructions are easy to follow and customer support is great! I wish it was a little more customizable but overall it is pretty good: you can add/remove products and collections and you can easily manage discounts. The quick order form is a nice touch too! I totally recommend.

Flowerink
Canada
Nesten 2 år bruker appen
27. august 2021

Very disappointed as I have been waiting for 3 days for the app to be uploaded and still nothing. No replies from support when I have emailed. I will probably try another app.

Niamara
New Zealand
3 dager bruker appen
Wholesale Gorilla svarte 30. august 2021

Hi Mahia,

I'm sorry for the frustrating experience and the delay on your install.

It looks like we originally reached out about a conflicting wholesale app that was already installed on your theme. We needed that conflicting app to be removed before we could move forward with the install.

We typically can install our app's theme code within 1 business day, but some app conflicts like other wholesale apps, can slow down the process, as we aren't able to install our app on any theme that's running other wholesale functionality. I apologize for the delay in completing your install.

If you'd still like to try out the app, we'd be happy to reset your trial and complete the install once the conflicting wholesale app is removed.

Sorry again for the miscommunication. If you have any other questions, please don't hesitate to reach back out!

Best,
Matt

27. august 2021

This app was everything we were looking for and works perfectly with all the other things we wanted our site to do! No hiccups or bumps, they did all the installation in just a few hours and we were up and running! It does even more than we needed and now we have even more options for wholesalers! Customer service has been responsive, friendly, and informative! Its amazing having an app made by people who run a wholesale shop - they thought of everything.

Convivial Production
USA
9 dager bruker appen
27. august 2021

Still figuring it out but so far so good. Super helpful and expedient customer service is making it much easier to get up and running.

Flo Dancewear
Australia
5 måneder bruker appen
8. juli 2021

This app is working well for us so far. The customer services team are excellent and come back to you quickly to resolve any queries.

The Koyo Store
Storbritannia
8 måneder bruker appen
7. juli 2021

Very happy and satisfied with the app, the customer service and the quality of work. Whenever we need help or some adjustments, we can count on their support.

Joya Online Shop
Østerrike
2 måneder bruker appen
20. april 2021

I'm super happy with the app and the customer service.. I asked on little question and they came back super fast with exactly what i needed.. 5 stars

The Epic Shop
Sveits
Rundt 1 år bruker appen
12. april 2021

Awesome app. i just sorry to say that i'm trying to communicate with the support since last week and nobody wrote me back yet, if they dont fix a code form me i'll need to find another app.. please write me back i really like this app!

NEWLEIVIP
Italia
26 dager bruker appen
Wholesale Gorilla svarte 12. april 2021

Thanks for the kind words!

I'm sorry you had some trouble getting in touch with us!

I looked through our support tickets and didn't see any emails from the email associated with your store. It's possible that our spam filter may have caught your messages. I'm sorry about that!

We've reached out to you via the email we had on file for your store. We're happy to help with any issues you have.
Thanks,
Matt

31. mars 2021

Wholesale Gorilla is a powerful tool for those looking to sell wholesale on their site! I recently added wholesale sales to my business and was looking for an easy, all-in-one solution that would integrate into my existing Shopify site. It streamlines the wholesale customer application and account set-up process, helps you create special pricing for wholesale customers, includes a easy Quick Order Form to help customers order or re-order multiple products in one form, and offers options with customizable messages for wholesale customers, setting orders rules (minimums, maximums, multiples), and shipping options. It is a powerful app and I highly recommend it. I have a unique theme for my site and Wholesale Gorilla's customer support went above and beyond to help me to add the app functionality to my existing theme. If you have any questions about setting up the app, be sure to reach out to them. They were responsive and helpful. I am very excited to start using this app for my wholesale accounts, thank you Wholesale Gorilla!

Cheerful Hound
USA
2 dager bruker appen
19. februar 2021

LOVE this app!!! It is super easy to setup and use. It is really seamless and I just don't have to worry. The app makes it very simple to manage my wholesale customers and pricing. I have reached out to support a couple times with questions and always get helpful resolutions very quickly. Have already recommended this app to several friends!

SugarBeeBlanks
USA
7 måneder bruker appen
28. januar 2021

this app hasnt worked since ive had it installed, im paying £30 a month and their support have ignored my emails for months

Wholesale-sweet-mouthful-mixes
Storbritannia
5 måneder bruker appen
Wholesale Gorilla svarte 29. januar 2021

Malik, I'm sorry you had this issue.

It looks we responded to your inquiries back on October 27th, but never heard back from you.

We've tried to contact you at the email listed on your Shopify account today, and it's saying the email is no longer active, and we don't have an alternate way to reach out to you. Can you reach out to us at support@wholesalegorilla.net?

We'd love to help get this resolved for you.
Thanks,
Matt

11. november 2020

It's almost impossible to unsubscribe from this app. They insist you email them to unsubscribe, which I did, and they confirmed unsubscription (but suggested I hire a coder to ensure they hadn't left any code on my site). They are still taking payment 2 months later. Absolutely disgraceful.

Mrs Bee's Emporium
Storbritannia
4 måneder bruker appen
Wholesale Gorilla svarte 12. november 2020

I'm sorry for any confusion around the uninstall process. The only way to cancel billing for an app is to navigate to the Apps page in your Shopify admin and click 'Delete' next to the app you wish to cancel. We would never ask you to hire a developer to remove any of our code from your theme, so if you would still like assistance with this please reach out and we would be more than happy to take care of it asap.

We are happy to issue a refund for any amount you feel you were incorrectly charged for. Since our app is uninstalled we no longer have permissions to do this, but if you reach out to Shopify support requesting a refund they will initiate the process.

Sorry again for any confusion around removing the app. Please reach out if you have any questions or want us to check your theme code. Thanks!

29. september 2020

The Gorilla app allows us to use different wholesale pricing within Shopify with great service and quick support when you need it.

Rick Darche Sales Inc.
Canada
Rundt 1 måned bruker appen
19. august 2020

This app is great, gives a functional wholesale option without the faff and expense of a new site and works flawlessly.

The only minor features missing are ones that cant actually be achieved within the shopify architecture so I guess that is fair enough really.

The best part is the technical support always get back within a day and just sort it out, no problem, no fuss. Really top shelf stuff with nothing too much of a fuss.

Rugged Nature Store
Storbritannia
18 dager bruker appen
21. mai 2020

This is likely the best wholesale app for my needs. I tried all of them available in 2019 and this one worked really well, was easy to use and had nearly all the features I was looking for.
I love the wholesale sign up page they provide.

This would have been 5 star for sure, but it does not have tiered pricing which I think is super important.

It would be nice if this somehow incorporated a "pickup in store" option at checkout

Superfly Bonsai
USA
4 måneder bruker appen
20. april 2020

The customer support from individuals on the Wholesale Gorilla Team is great. If you are lucky to get Zach from their tea, he is the best! The app itself continues to get better and the value increases over time. Keep up the great work!

eLiasz and eLLa Jewelry Inc.
Canada
Rundt 1 år bruker appen
11. mars 2020

So far so good! We've been using it for a little over a month now and it's working really well. Plus, customer service is responsive and very helpful. Thanks WSG!

Mohinders
USA
Rundt 1 måned bruker appen
7. mars 2020

WOW! This is the App i wanted.
The support team i so quackly and effective.
Thanks for everything.
100% recommended

Dharma Ropa Étnica
Spania
1 dag bruker appen
3. mars 2020

Easy to set up with great instructions. It took a little bit of time to understand all the differences between retail and wholesale and get into the logic of the app with the product tags.

TAUKO
Finland
14 dager bruker appen
17. desember 2019

Tried so many apps before finding Wholesale Gorilla. Customer support is great and so is the app. Highly recommend

curatedtiger
USA
12 dager bruker appen
15. desember 2019

I installed this app, i didn’t use it, and then was continually charged after I deleted it from my account. I want my money back. This is not acceptable. Looks like I’m not the only person this has happened to.

Blazedmade
Canada
9 måneder bruker appen
Wholesale Gorilla svarte 16. desember 2019

Hello! Shopify handles all billing for any apps listed on the app store, so as soon as you uninstall an app Shopify automatically cancels the billing.

We would be happy to approve a refund for any portion of our app's subscription you didn't realize you were paying for or that may have been billed in error. We reached out to you via email, so let us know and we would be happy to take care of that asap.

An unfortunate feature of Shopify is that if you uninstall a day or two after a new billing cycle starts you will still be charged that month's full subscription fee. We have requested that they start prorating these charges but in the meantime we can issue a refund for unused days

Sorry for any confusion there. You can read more about how Shopify handles billing for apps here: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions

Let us know if you have any questions. Thanks!
-Matt and the Wholesale Gorilla Team

25. november 2019

The team at Wholesale Gorilla have been really supportive since we started trialling this app. It was just what we needed to launch a distribution part of our business. There were a couple of tweaks we needed to make it work well with our particular shop/setup but the team at Wholesale Gorilla have been fab and helped us every step of the way. Their response time was super quick and they have helped us every time we got in contact. We have just launched it and so far so good! Can't recommend it enough if you need your website to aim at the wholesale market. Thanks Wholesale Gorilla.

Maverick Coffee Co.
Storbritannia
Rundt 1 måned bruker appen
Redigert 17. oktober 2019

I have loved this app and was so glad to find it. However, somehow, it developed a glitch. A new customer was unable to log in to my store to place an order, and she reached out to me for help. I almost lost that customer and that order. Thankfully, she worked with me.

Clementine responded within 2 days and she blamed the whole thing on Shopify stating that they had changed their code. Shopify took a look at it, told me that there were no code changes and the Shopify guru was able to duplicate the numerous problems that I had discovered and reached out to the developer for help with.

I got a response within a day from Wholesale Gorilla, but he did not address the issue. I asked for help again with the issue that I was having a problem with and waited a week with no answer. I called Shopify tech support. We did more troubleshooting and the Shopify technician agreed that there were numerous issues.

He reached out to Wholesale Gorilla on my behalf and I waited another week. So far it has been crickets. Why does a successful company burn its happy customers? I don't have time to find another app, learn it, get up to speed on it and install it. The whole thing is VERY annoying.

The following was the text of my original 5-star review.

I wish that I had found this app first. It was truly everything that I wanted and needed. I wasted time and money with another Shopify app provider who promised things to me, jacked up the price which wasn't disclosed at the time that the promises were made and (not kept), then, basically, tied my website up into a knot. This was quick, easy and intuitive. Don't bother with a mess like that. Go here first.

JessieAndElizabeth
USA
8 måneder bruker appen
Wholesale Gorilla svarte 5. november 2019

I'm very sorry to hear about your experience. I checked our records and the support request that reportedly didn't receive a response was actually responded to 10 minutes after we received it, and the email from Shopify support was responded to within 2 hours of receiving it.

I also found a support thread from March 7th in which you were having issues receiving emails from our support address, can you confirm that a similar issue didn't happen and the messages weren't sent to your spam or another folder?

Our goal is to provide the best support on the Shopify app store, so I sincerely apologize that these emails seem not to have made it into your inbox. If you do find them please let us know so we can be sure to advise future customers who might have this issue. Thanks!

17. september 2019

Is a very usefull app, unfortunately is hasn't have the option to translate to other languages beyond english. I needed texts in spanish so I had to uninstall it.

Lanch - Accesorios y Gadgets Originales
Colombia
4 dager bruker appen
Wholesale Gorilla svarte 31. oktober 2019

Thanks so much for the feedback. We have listened and are excited to announce the release a translation feature for Wholesale Gorilla! You can now translate wholesale messages and pages to Spanish, French, Italian, German, and Hungarian, with more to come.

31. juli 2019

Amazing App, It does exactly what we need for our store it's possible to customize many parameters.
As our store runs in Italian we need to solve some issues and the support team was simply great, quick and responsive.
highly recommended

nutryshark.com
Italia
27 dager bruker appen
Redigert 10. juli 2019

This is a really good app that solved many of my problems. The dev. team is very helpful and nice. I recommend this to anyone considering doing wholesale.

S. Cohen | Est. 1923
Canada
3 måneder bruker appen
23. juni 2019

Poor interface and no option to change currency. I applied discounts and they are not working. Waited 4 days to get it installed.

LifeWall
India
8 dager bruker appen
Wholesale Gorilla svarte 25. juni 2019

I'm sorry you were unhappy with your experience. Unfortunately the Shopify API we use does not support multiple currencies, but as soon as they do we will be sure to incorporate it into our app. It looks like you temporarily closed your store a day after installing at which point Shopify alerts us that your store is no longer active and we automatically remove your shop from the install list. This is a bit confusing as the app is still listed on your apps page, so apologies for any inconvenience and unintended delay in the setup process. If you decide to install in the future let us know and we are happy to give you a free month for any trouble. Please don't hesitate to reach out with any questions.

8. mai 2019

Wow! I had to drop everything and write this review. You will find NO easier way to have a completely integrated wholesale store in Shopify. We left a highly rated B2B app because of reliability and buggy issues with the software. Install this app and thank me later. They had us up and running within 24 hours and have always responded to questions I could of read in their support documentation. Gorilla has truly thought of the best possible way to do wholesale on Shopify. I can have different wholesale prices for each customer because Gorilla uses a tag system. So vendor A can have 50% off all prodcuts in the store while vendor B can have 40% off because they do less volume. You can also hard price products rather than use a percentage off. There is no importing of products into another companies website to host your Wholesale or B2B store. This system uses the existing shopify customer account creation. We added a menu link called WHOLESALE that easily allows a vendor to login or create a new account. You get notified of new accounts via email and can then attach it a unique wholesale profile followed by activating it for use. Way to go Gorilla!

Tackle Up®
USA
1 dag bruker appen
17. april 2019

I am so glad I chose Wholesale Gorilla. I moved away from weebly because there were no options to do wholesale with that website company. In my research I looked up apps that worked with shopify and came across Wholesale Gorilla because I wanted to allow customers to shop from my one e-commerce website (DestinationsScentedCandles) where both e-commerce customers can get retail prices and wholesale customers could log in and actually see wholesale prices and buy on the website too. This takes so many steps out of emailing wholesale customers and sending sales sheets/wholesale packets, waiting and following up on orders, etc. - no more hassle. I especially love that you can set order minimums, like Minimum wholesale order must be $150 and the software totals the cart while shopping where people cannot check out until they meet the minimum. I also how you can set minimum and maximum order limits too like I want to make sure customers buy in dozens but can buy 6 of one scent and 6 of another scent. Customizing wholesale shipping and enable net terms too is heaven sent too!

The site is very user friendly and LOVE the customer service. They respond quickly and are super helpful. What more can I say this app is like have a sales rep and wholesale order manager all in one making running the business so much smoother! I highly recommend it!

Destinations Scented Candles
USA
11 dager bruker appen
8. april 2019

I should have written this a lot time ago. The customer service is top of the line. They are responsive and will let you know if there are any conflicts with other apps. I messed up my theme with another application that did not allow a simple "uninstall". It caused my wholesale customers to not see their discounted page! OMG, I was screwed. I contacted the Wholesale Gorilla team and they were on it.
What I love the most:
Once customers signup - they can see their discounts right away.
You can change bulk discount offers on products - individually - not to a whole collection or store
The app manages discounts so you aren't giving away your store. It is "smart" to apply one discount and not combine them with other offers. FREAKING LOVE THIS APP

I am a heavy app user on my store. www.zivalash.com It really helps to find an app that helps the small business folks.

Thanks guys!

ZivaLash Eyelash Chronicles
USA
5 måneder bruker appen
7. mars 2019

Brilliant! Exactly what we need to run retail and wholesale without two inventories. This app replaced three others. Fast and easy set up and customer service. Love that you can hide products from retail customers. Highly recommend.

Mud+Gee
Australia
1 dag bruker appen
26. februar 2019

Wholesale Gorilla has helped me expand my business in a way that I never thought possible. I'm a one person operation and having wholesale customers have the ability to order directly from my website is incredible. This app legit has changed my business and I can't speak to how powerful it is!

BESTeas
USA
18 dager bruker appen
Redigert 15. februar 2019

very easy to understand and use, and support has been amazing!!! quick to respond and super helpful! I am excited to share this with my retailers!

V'Enza ®
USA
9 dager bruker appen
11. januar 2019

Wonderful app! I have tried a crazy amount of wholesale apps and none of them fit the bill quite like this one. There are a few more things I would like for it to be able to do, but Matt is very open to suggestions.

The Mix Mercantile
USA
4 måneder bruker appen
9. januar 2019

I simply cannot say enough about Matt and his superior customer service! And this app - wow! It does everything I need, and several things I didn't even know I needed! I asked for a couple of custom tweaks and Matt was supportive, friendly, and fast. Highly recommend!!!

The Green House Boutique Clothing, LLC
USA
Rundt 20 timer bruker appen