Wholesale Gorilla

Helpful support.

Customer service was perfectly splending, thank you Chlementine for the qucik help and awesome service, looking forward seeing how much WSG will help me to automate sales processing.

Does everything you need it to, the customer service they provide is excellent. prompt response time and very helpful staff

Customer service is excellent during setup. Functionality and customization is a bit complex because the page templates can't be easily edited without html, but they are very helpful working through the capabilities and even did some customizations for me with simple text sizes and button updates. Would recommend.

We tested the App for a few weeks and there were a few functional gaps that were important to us. We wanted the customer to have the option to select Pick-Up on their order. Prices on Products with variants could be misleading as the price for a Small Item may be shown below a Large item. A customer that is getting a Gorilla Discount on an item, is ineligible to receive a greater discount on that item if it happens to go on sale in the store to all customers.

The Customer Service was very good, however the addition of a Chat function would be more helpful and expedient than exchanging e-mails.

Best App ever for B2B Shops. Not even the software, the support is autstanding. We had a lot of questions, issues and changes what they all solved. 5 stars ...

I can't say enough positive things about the support provided by the team at Wholesale Gorilla. Knowledge, patience and a desire to see the customer succeed should be a model for all who are trying to bridge the gap between technology wizards and people like me. A million thanks!

The app was exactly what we needed in order to create a wholesale portal.

Customer service is EXCEPTIONAL.

Good app, but the help from the onboarding email and support desk has been great! I did find setting some aspects a little tricky, and some things I didn't understand, but the questions I asked the help desk were answered quickly, and they really helped me get to the exact issue. So really impressed, and I'm confident if I have further questions I'll get the answers I need.
Thanks!

Easy to use and intuitive with good manuals online as well as quick personal service. It'd be nice if the volume discount were included in the advanced package. Still great value for money compared to other apps.