Avaliações (281)

Classificação geral
4,7
Número por nível de avaliação
  • 83% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
23 de agosto de 2024

Outstanding customer support. We had an issue due to updates that I was having a difficult time troubleshooting. The support team investigated, determined what was causing it, and guided me through fixing it. The fix was done quickly and we are back on track!

HA Motorsports
Estados Unidos
Aproximadamente 4 anos usando o app
Wholesale Gorilla deixou uma resposta 27 de agosto de 2024

We strive to provide excellent service, and your feedback helps us do that. Thanks so much!

9 de agosto de 2024

We've been using Wholesale Gorilla for years now and they have been fantastic. I can not recommend them enough. If you ever have an issue (which is super rare) their support staff is top notch as well. They take minutes to respond, not days, and get things fixed instantly. Such a great company. Try them out, you're going to love this app!

FlighTowel, LLC
Estados Unidos
Mais de 5 anos usando o app
Wholesale Gorilla deixou uma resposta 12 de agosto de 2024

Thanks so much for the 5-star rating! We're committed to keeping you happy, and are just an email away if help is ever needed again.

9 de agosto de 2024

Lightning fast customer service!! I had one of my wholesale customers report issues with checking out on our site - I contacted Wholesale Gorilla about the issue and they responded immediately. Clementine did some troubleshooting and had the issue resolved really quickly, which was such a relief. This is one small business that will be working with Wholesale Gorilla forever!

Chalk Cartel
Estados Unidos
Quase 4 anos usando o app
Wholesale Gorilla deixou uma resposta 12 de agosto de 2024

We're over the moon about your feedback! Thanks for relying on Wholesale Gorilla to help with your wholesale business, and we look forward to bringing you even more great ...

12 de agosto de 2024

Their support is some of the best I've ever come across. I've used this app for many years and they have been consistently kind, helpful, thorough and have repeatedly gone above and beyond the scope of support to ensure our needs were met.

Thank you all for your hard work.

My Baby's Heartbeat Bear
Estados Unidos
Mais de 3 anos usando o app
Wholesale Gorilla deixou uma resposta 27 de agosto de 2024

Thank you so much for this glowing review, and for using WG for over 3 years! We're always thrilled to hear that the app has been of help towards your business, and hope to ...

8 de julho de 2024

We had an issue where wholesale pricing was not showing up after some rule updates and right before 4th of July on a Thursday. I reached out to get the ball rolling in hopes I would have a response by the following Monday when I returned to work. Clementine responded the same day, and we started working through the issue. She even took a further look on July 4th and figured out the problem. It ...

Kitchly.com
Estados Unidos
Mais de 2 anos usando o app
Wholesale Gorilla deixou uma resposta 10 de julho de 2024

Absolutely delighted to hear you love Wholesale Gorilla, especially as you have been a loyal Premium customer for several years! We pour our hearts into making it great, and ...

17 de julho de 2024

The customer service you get with this app is fantastic. They even went above and beyond to help me troubleshoot an issue that didn't have anything to do with the app. I would recommend this app to those looking for a wholesale option. The price rules are super simple to set up.

Fittings Metal Collection
Estados Unidos
Mais de 3 anos usando o app
Wholesale Gorilla deixou uma resposta 22 de julho de 2024

It's fantastic to hear you're enjoying Wholesale Gorilla! Thank you for your review, and stay tuned for exciting new features.

13 de março de 2025

Wholesale Gorilla has been a game-changer for our business! Their platform makes managing wholesale orders seamless, and their team is incredibly helpful. They’ve gone above and beyond to ensure everything works smoothly for us, answering questions quickly and providing excellent support. Highly recommend for anyone looking to streamline their wholesale process on a Shopify basic plan!

Fleuris Orchard & Blooms
Canadá
18 de março de 2024

I love being able to offer my wholesale customers the option to shop online and that I can select the pricing and the products I offer. The quick order form is great. I had an issue where a collection had dropped off and Serhii sorted it out for me. Ideally a customer service rep based in Australia (or worked our hours) would be great, but within 12 hours my issue was sorted so all good.

4MyEarth
Austrália
Mais de 1 ano usando o app
Wholesale Gorilla deixou uma resposta 25 de março de 2024

It's fantastic to hear you're enjoying Wholesale Gorilla! Thank you for your review, and stay tuned for exciting new features.

22 de agosto de 2024

Wholesale Gorilla is an excellent wholesale solution. They are incredibly responsive and quick to resolve any issues, always working with me to produce the best results. They offer invaluable support for my business.

Warsenal
Estados Unidos
11 meses usando o app
Wholesale Gorilla deixou uma resposta 27 de agosto de 2024

Your feedback lets us know we're on the right track. Thanks so much for the review!

20 de agosto de 2024

The team at WSG is super helpful, and very fast to respond when needed. Love their app also!

Thuren Fabrication
Estados Unidos
Mais de 3 anos usando o app
Wholesale Gorilla deixou uma resposta 27 de agosto de 2024

Thanks for the review. We put a lot of love into Wholesale Gorilla, and we're happy to hear you love it too!